English for Communication skills Unit 2

Unit 2 Taking patient details  <p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     Good morning, madam. May I help you?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     Yes, I want to see a doctor, please.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     Is this your first visit to the hospital?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     Yes, it is. </p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     Can you give me some information, please.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     It’s Mary.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     And may I have your last name, please?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     It’s Mary.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     And may I have your last name, please?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     Sure. It is Spratt.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     Can you spell that for me?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     Sure. It’s S-P-R-A-T-T.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     Can I have your date of birth, please<</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     January 10^th 1958.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     And your nationality?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     British.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     What is your marital status?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     Single.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     Can I have your address, please?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     Newton Tower, Apartment 11B, Sukhumvit Soi 6, Klong Toey, </p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">                              Bangkok, 10100.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     Can I have your home phone number, please?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     Of course. It is 0-2468-1234</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     And your mobile phone number?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     086-555-6161</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     Who can I contact in an emergency?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     You can contact my father.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     Can I have his name and phone number, please?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     His name is Tom Spratt. His phone number is [phone] </p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     How will you pay?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     BUPA Insurance</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     Do you have any drug allergies.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     Yes, I am allergic to penicillin.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     What is your religion?</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     Christian</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Receptionist      :     Thank you very much.</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Patient              :     You are welcome.</p><p>  Grammar </p><p>What is your ………..                 ถามแบบธรรมดา</p><p>Can I have ………….              ถามแบบสุภาพ</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">May I have …………              ถามแบบสุถาพมาก</p><p> Family Relationships</p><p>Female                                    Male  </p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Wife                                         Husband</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Grandmother                          Grandfather</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Granddaughter                       Grandson</p>  <p style="margin: 0cm 0cm 0pt" class="MsoNormal">Mother                                     Father</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Daughter  ลูกสาว                    Son  ลูกชาย</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Sister        พี่สาว น้องสาว       Brother  พี่ชาย น้องชาย</p><p>Aunt ป้า น้า อา                             Uncle ลุง น้า อา</p><p>Niece   หลานสาว                        Nephew หลานชาย</p><p>Cousin ลูกพี่ลูกน้อง  </p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Aunt                                          Uncle</p>  <p style="margin: 0cm 0cm 0pt" class="MsoNormal">Mother-in-law  แม่ยาย              Father-in-law พ่อตา</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Sister-in-law พี่สะไภ้ น้องสะไภ้Brother-in-law พี่เขย น้อยเขย</p>  <p style="margin: 0cm 0cm 0pt" class="MsoNormal">Mother แม่</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Grandmother ยาย ย่า</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Greatgrandmother ทวด</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Great  Great grandmother ย่าทวด</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">Great Great Great … grand mother</p> ลุง uncle                 <p style="margin: 0cm 0cm 0pt" class="MsoNormal">ป้า aunt</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">น้า aunt , uncle</p><p style="margin: 0cm 0cm 0pt" class="MsoNormal">อา aunt , uncle</p><p> Marital status</p><p>Single โสด</p><p>Married แต่ง</p><p>Divorced อย่า</p><p>Widowed ม่าย</p><p>De-facto แยกกันอยู่</p>