Business Negotiation for BBA Program at Prince of Songkla University
Dear Students (BBA) from Prince of Songkla University and Bloggers
I have been invited by Assoc.Chongpit from Prince of Songkla University to teach Business Negotiation, BBA Program Business Administration Department, Faculty of Management Sciences.
Assoc.Chongpit was my student 35 years ago. At that time, I was invited to teach there. I have to say thank you that she thinks of me and I have passion to inspire all students.
This blog is the way to communicate between me and students, also it is the place to publish and share all knowledge, ideas from students to other Bloggers who follow student activities. It will become interesting learning community as well.
Chira Hongladarom
In The Classroom
ความเห็น (248)
Nattavipa Liptawuttanakul 030
0.5% mean for me; first thing that happen to me is I got change learning strategy and know about negotiation is happen in many kind and everywhere. Negotiation makes change, the buyer and seller wills got two communicate. And I feel I can analysis well than before.
0.5% mean for country; when we have skill, that easy to analysis, can making decision and negotiation fast, so it can help to develop negotiation from small or big, low or high level of business in country. Which country has people that know and have more negotiation skill, they can successful in negotiation.
0.5% mean for global society; the country can not only deal inside their country so they should to communicate with other country so high skill of negotiation can make benefit for import and export ,communicate ,move place between country and other country.
Nopparat Saelim
0.5 Value Added mean?
For me, the real benefit is it’s let me learn more about “thinking different” and “listening other”. Actually I learn from the theories in textbook and think outside the box for a little bit. But now I know that the real life is not same as the textbook. I have to listening other and think more, think different from others ideas and try to apply it to use in the real life.
For country, each country is not the same even in geography, resources or culture so people cannot copy or use others idea to develop their own country. From this, it leads people learn more how to improve the country and also lead them to think differently. So their own knowledge can develop the country to be better.
For global society, somehow, people who think differently, may be they can lead others all around the world to do something that will benefit to all countries. And if they know how to negotiate to others in the world, it may easy to deal with them to work together and make our world to be better like all counties collaborate to solve the world crisis especially global warming problem.
Ms.Chanisorn Sangngern
Assume that I already got values around 10 points, and I has got some good ideas from Dr. Chirat in the class today. Then, I might have 0.5 value added, equal to 10.5 points value creation in myself.
In my view, for myself, 0.5 that added up means to the ability to enhance what I have learnt and adapt that knowledge to use for my personal life in order to make me smarter. Then, it can be the ability to analyze the knowledge to find and establish my own new guilding principle.
For the country, 0.5 value added affects to the quality of life in that country. Even, it's only 0.5 for one person but it becomes powerful when it's from the combination of everyone in that country. So, when everyone has more values, the country will move ahead faster and be stronger to stay in the real world.
Finally, 0.5 value added for global society means better lives, better environtments and better world. Of course, everyone around the world is living in the same world. So that, we are in the same society as it's called global society. In fact, global society is directly affected by global citizen, leading to the development of environment by those smart people, and keeping this world better. Finally, we can't live alone, so that everyone whether you're in elsewhere, is related with each others.
Created by Ms. Chanisorn Sangngern (020)
Hirun Payabchaiyakul 091
0.5% mean for me,it is the basic step that we should develope ourself before develope other things and if we seek the wisdom we will see more opportunity and expand the concept idea.So if we develope ourself more and more, we also do work better.
0.5% mean for country. In each country has different resources so mighty nation is the country that develope resource of them for the most effective so when the resources are good quality,Countries will be able to progress rapidly
0.5% mean for global society,Nowaday globalization can make the world like a island that everyone can connect together easily so one country can affect to another country by direct or indirect so if we have good person more and more in the world,we will have innovation and good concept,such as Steve Job,John D. Rockefeller or Bill Gates who make standard of living of people better.
Kanisa Phongsuwan 5110514001
What 0.5 value added mean to me?
I did realize about my own capability after I have learn with Prof.Dr.Chira Hongladarom in the first class, I think that from now on I have to learn about new knowledge, listen to teacher and all my friends carefully to be able to generate my own ideas without copy from another. So, I can negotiate with other to get the benefit. Moreover, my 0.5 can be the thing that force me to be confident to come up with new ideas and share with my friends in the class.
After I have my own ideas. It can use to help my country to negotiate with other countries to gain more benefit. Moreover if I can use that ideas to solve the problems that happen in Thailand especially the political problems, I think it will be great. So, all Thai people will live with each others with the peace and the most important thing is I want to do that for my king.
For global society, because of now a day we can not live alone in the society or do all the thing by ourselves, we need to be able to communicate with other and it is not just in our country we need to communicate with people around the world to get the things that we want or to learn about new cultural to be able to survive in the real world. So, my 0.5 that I got can use to negotiate with them or help each other as well.
Tidarat Petchsang 040
0.5% for me mean, I got more benefits from my learning than before. For example, I get a better grade than before because I have more understanding and I can apply those things that I learned to my daily life.
0.5% for my country mean, Thailand can get benefits or values which many countries cannot get it at that time. Its could be high economic growth, good quality of life or well-being of people.
0.5% for global society mean, Everyone in the world gets the same values which come from thought and created by them. Everything in the world can impact and link together such as nobody can lives alon, everyone must connected or deal with others.
Phoomwit Kaenkrachang
0.5 value added for me, I think it is the way I learn in class. how I analyse and how I think differently from other people. This is the way to make me smarter than other people that only think in the box. But I'm not, I'm not only think in the box. I think more than than that.
0.5 value added for country, I think if everyone get 0.5, it will be the most important for the world. 0.5% is very low, but if everyone in the country include their 0.5% together, the country will develop rapidly. Like Thai people, we can develop our country rapidly if we cooperate together.
0.5 value added for society, I think if everyone in the world help each other to develop our society from small society to the biggest society that calls world. We will not have conflict or violence among all of countries. we will have better living.
Anongpat Worasuwat 103
As you mention today, at first time I got values about 10 points then at the end of class I have learn some new knowledge from you so, that is 0.5 values added.
In this point of my view, I think everything is starting from one people through others. This afternoon I have more knowledge, get new idea and know myself well. The ways you teach are different from other teachers that you always let students share idea and this is the best way to learn each others.
For country, as I mention that everything is starting from one people so, one country will include every people in that country becomes the populations. It is very important if that country has 0.5 values added for one people and all people help the country to move forward and have ability to move faster and faster.
For global society, everything in this world always not fair that I think. In the business world, people come from different country, culture, language and both side want win-win situation. So it is important to learn other and have a good negotiation in business. One people can do the big thing to global to make the benefit to all of you or to solve the problem that happen nowadays. This is the ability of people to think in different way or breaking the rule.
By Anongpat Worasuwat 5110514103
Suphitcha Ek-uru 087
The value-added that I perceived from the class is the ideal concepts of how to become a successful person. The main concepts are firstly to think critically from what you perceive and be able to apply your own understanding or ideas with realistic situations. Secondly we must know and understand things around us because we are not living independently and be able to adapt with any changes. Lastly your ideas and understanding things around you will make you become a good leader and successful.
As I mentioned that the value-added from the class today is to make a good leader and successful person. Therefore the good leader will lead the least of people in communities to the success direction. The country as a whole will heading to a better aspects.
"The world is flat" Thing that happen in one place will affect the other places. Therefore we can use the value to both share and protect ourselves in the global society. As we now have our own idea and aspect.
Navavee Deramae
0.5% mean to me; that is the step to enhance my ability to develop my self to be better about learning to think and imagine a new idea from my own experience or may be from my lecture, then analyze it to come out with a good result. And learn to think outside the box. So that can help me more confident and skillful.
0.5% mean to country; it can benefit to my country if I can use my skill to share my idea to the other people within country in order to solve the problem that the country faces. I think if we try to think and consult to each other between us within country, the problem could be solved, and the country would be progress.
0.5% mean to global society; Nowadays, we can easily connect to with people all over the world to communicate with them, and to learn the other culture as well as exchange the culture with them, and we can negotiate with them about doing business and negotiate with them about international relationship, etc.
Ms.Watchareeporn Kitanantaworn 5110514074
0.5 value added for me,The real benefit that I earn is basic ideas and new knowledge how to use in the real situation in life on some agreement on a business to have a greatest conclusion between me and another. Otherwise, I have to have creativity in myself and think in a different way than other to become stronger person.
For the country, Thailand will become better if all people have0.5 add values by starting in small group of the excellent citizens then become bigger to management a country. So the country improves faster and the people have a quality of life.
For the global society are changing all the time, so learning with the global problem are important for today that can be gain benefit to link people connecting together to learn more other culture that help everyone in the world are not living alone.
Puvadon Bunvoravoot 065
0.5 for me it mean, i can get more knowledge to make a good negotiation to other and the important thing that i learn in the first class with Prof.Dr.Chira Hongladarom can make me have a good listening skills and i can adapt my knowledge from this to apply in my real life.
0.5 value added for country, Our country can make a good negotiation with other country and can make more benefit from that negotiation and get win win result so our economic in our country go rapidly.
0.5 for global society, it can make people around the world to exchange their culture. Everyone can make a good business together and negotiation can make a good life living as well.
Kanchanat Chongphakdi 010
What 0.5 means to me, to the country and global society?
- What I have learnt today added some value to me; it makes me realize that we need to think carefully and wisely. Also we need to be able to analyze things or issues around ourselves, so we will understand things better and become successful. This idea can be adapted not only in business fields but also other areas. And 0.5 value added also means "one more step moving up to achieve goal" to me. All knowledge and experiences I have learnt are such a ladder for me to clam up to the top.
- It is because of I am a part of the country, my 0.5 value added means something to the country. 0.5 doesn’t only add up to value of person but also to its country because country gets more qualified person. We as citizens of this country can apply our knowledge and experiences to develop and stabilize the country. I think that 0.5 of value added could make our country peaceful because everything starts from small parts and we know what to do and how to do it properly.
- In this level, I can say added is very important to global society because as I mentioned before everything starts from small parts. We are not alone; we live in this world with other, whatever we have done; it affected to other all over the world. For example, new technologies change people’s lives; it facilitates us and even ruins everything. So, we need to concern many aspects for the best of mankind by thinking and understanding.
Patomporn Suwanno
.5 values added for myself that when we are human, we have brain, we should to learn new things, decision making methods, understand processes, and knowledge every things around themselves all the times. so we are smart person for ready to improve and develop skills to successful about negotiation with another person.
.5 values added for the countries that when people in this country has knowledge, abilities and skills about analysis situation in business negotiation, it is advantages to made benefits in this country so there have opportunities to successful about negotiation in business more than other countries.
.5 values added for global societies that nowadays when people can connect communication together and link between peoples around the world by people in societies can share ideas, experiences, and knowledge about business negotiation and they keep relationship and feeling good with people in other societies so they can make business in the real world.
Nattaya Siriarayaporn
The meaning of 0.5% for me, it is the good chance to me I got the knowledge about the negotiation. I just know the negotiation is the most importance in my life. Beside the negotiation is the communication skill, it is the part that helps to create the human relationship. Because the negotiation can change the relationship among partners. And I can get the benefit or the loss, it depends on the negotiation.
The meaning of 0.5% for my country, I can bring my knowledge and my skill in the negotiation to develops my country. Because I believe that every business can be sucessful whether they have the good negotiator.
The meaning of 0.5% for global society, in the present the countries around the world connected together. They exchange their information and their resources under their agreement and the both parties must receive the benefit. So it demonstrates that nobody able to survive if without the interdependence.
Created by Miss Nattaya Siriarayaporn 5110514047
Supornpim Puntayusoh 5110514086
Means to me: It makes me know why I have to learn. And the important thing is how to learn correctly. Should listen carefully with people around you, you can get more knowledge from them. Moreover try to use your brain and think more. Think different, it doesn’t mean you wrong. And always come up with new idea. Learn new thing around you all the time. Sometimes you can learn from your mistake and bring your mistake to make it better in the next time.
Means to country: Because the natural resources in the world are not enough for many people. Every country tries to compete with each other. Such as: in economy, political,…etc. They try to be number one in the world for seek how to get the benefit from other countries. You should learn more and develop yourself. You should know what others do, what others think. If people in your country be effective, your country will develop. And can compete with other countries in the world.
Means to global society: Nowadays we can connect with people around the world. Suppose that when I leaved from the university and then I have to work. If I work with the international organization, I have to understand more about the different between each country and how to communicate with them. Try to know their cultures. If I don’t know, it can make you loss the benefit and the negotiation is not complete and success. Each party can’t meet satisfy.
Krissana Karupongsiri 5110514006
0.5 mean for me, 0.5 is just the starting point to make me think different and carefully than before. 0.5 can inspire me to think outside the box. It can increase more than this in the future and it can help me when I want to set up own business.
0.5 mean for country, if Thai people add value for think outside the box, think carefully, and do not copy each other, Thailand can change from developing country to become developed country.
0.5 mean for global society, I don’t know why every country in this world want to have power although every country in this world live under the same sun. If they pay respect to each other and solve the problem such as global warming together, the world will livable more than now.
Mr.Asanee Permpoon #5010514098
If I increase my value added by .5 from 10, for me, the .5 of value that has been added means the opened-mind that can adapt and adjust many good things from others’ different view. Then, I can learn so many things and might develop the 11th value later.
As I said in the first paragraph that the .5 that was added is the opened-mind. If everyone in a country can listen to other people’s idea and accept the differences, there will be the harmony happen in the country and this country will be strong.
Lastly, it is a bigger picture than 2 above paragraphs. If we imagine that everyone in the world has sympathy and understands the others’ need which is from the beautiful opened-mind. Then, people will care each other. There will be no greediness so we will live in this world happily.
Prapapan Pana-ampon
I think the 0.5 mean to me is value added that I got from you. It makes I knew I can think anything and show to my opinion with everyone. I can take the knowledges that I got for develop myself.
I think the 0.5 mean to country is country has human resource that can think carefully and the next time maybe creat and do careful for country.
I think the 0.5 mean to global society is the 0.5 that added, next time it maybe morethan 0.5 and add until the level that can be human capital that has value and can take the knowledges and skills for develop and improve to globalization.
Kanlayanee Rasmeesukhanon 5110514009
For me, 0.5 that is a value added it direct me to have a brave to think beyond now I’m be. It enhances my thinking and leads me to thinking different about myself and everything around me to be a better person and a better life in a future. Then, I can continue that value by creating the value don’t only improve but create new ideas. So, I can come up with the new knowledge and can adapt it to my real life.
For country, 0.5 value added It can effect the quality of everyone in country. Increasing of value added also more value creation. Then, become a better country because of everyone in the country have a more value and high power to develop and improve their country faster and faster.
For global society, our world is including of many countries and we live in this world with others. If every countries are a developed country with high of value, it easier to understand and improve if any problems happen because everyone know how to live well. Everyone and every country have to care about other because we live together in this world and the problem of one country can affects other as well. For example, the pollution in the air, natural phenomenon like earthquake. So, if our global society have a high value added and value creation we can live in this world longer with happiness.
Suteekarn Somnual 5110514085
For me 0.5 value added is the enhancement that added to me means I've got more ability that make me better and this ability come from when I trying to think, to use the brain work harder and think in different but wisely and carefully that I had the inspiration about this point from teacher in the class afternoon, so I think one important issue to make people can enhance themselve is to thinking.
For the country when most of people in that country had value added that means more than 50% of people inside already increased their ability so it's a good news for the country that their people can use this ability to develop the country and can compete with others.
For the global society; at the present world is changing such as the environment(global warming), political way or way of life, so every country want to survive their country and one way to help them is their human resources who had ablity to negotiate in world stage, especially to make their country to be on top.
Finally,0.5 value added can make our life better apply, survive, understand and can be successful by never-ending if people don't stop thinking.
Nutkanok Chantrakul 025
0.5 For me, it’s a one of very first step in order to continue a very long journey that we call ‘life’. By adding this 0.5 it will make me become better person and will help me to see world boarder, Since I always just listen and keep it by adding analyze it will help me see a more angle of the problem like you said 1+1 not necessary to equal 1.
0.5 For country, it’s an importance point of our country since some of us who got this 0.5 will surely give more that what we got in this day. Since when one person adds their value they can use skill that they got to improve many thing, they also can teach this value to other in order make this country improve further.
0.5 For global society, in this world 0.5 is like a small drop of water but with a help of nowadays technology this water drop can create a ripple that can change the flow of society like many people that can doing it by a help of technology, alone we may can’t do much but if we can gather people that have a same idea we will surely make some change in the society.
Arreena Mhadsee
For me
Since I was born, I spend my life to study such as how to admission into university. I’m getting some knowledge from textbook but it can’t teach everything. After join the class in the afternoon, professor taught what should I do for got more value? I think I should learn from other like open mind for make myself know to someone. Exactly learn more, get more.
For country
The hot issue in Thailand is about political. They separate 2 big sides thinking, it’s a problem! I think if both of sides have a consult by listen and try to solve with their duty. The most importance is they must has more ethic and moral that can make sure their behave imitate responsibility are accurate and legal.
For global society
Currently the global develop dramatically in anything. Everyone absorb to go forward that is innovation only, is not though. The globe society is near unites because human can connect via many ways. If the leaders want to get benefit of technology, they can put it for make common agreement by fairly like international contract. That is a good way to communicate or tune another and its can erase some conflict.
Mr.Bundit Prasopsukchoke 5110514050
0.5% mean for me; For today the thing that I get for the class is everyone want to think out of the box and think different from other. If I can think different from other, so it makes me to be unique in the job market. When I'm graduate from the university and I want to find job I think I have more opportunity than other because Prof.Dr.Chira Hongladarom teaches me about thinking process more than copy from other.
0.5% mean for the country; Nowadays the negotiation is important for every countries to be accepted for other countries because if what country has a good negotiation with other countries, which country will get the most benefit. In the future if Thai people can study about negotiation and they know how to negotiate with other, so I think Thailand economic can develop faster than the old.
0.5% mean for the global society; The negotiation is the most important for every countries to deal and do business with other countries easier. Therefore if what country has a good negotiation with other, which can be the powerful country in the world.
Treechana Kaewlert ID:5110514033
0.5 that added for me means the new things that I already listen and learn from Dr. Chira. There are many things about negotiation that very important for me in real life. Those things that I learn more teach me think different from others and try to think outside the box then come up with new idea, but think carefully.
For country 0.5 that already added for country it seems less but the truth means if everyone have more skills and knowledge about negotiation with others, those things make people in the country can negotiate and exchange benefits between others easily.
For Global society, when we already know that the negotiation has important for real life because of now a day we cannot living by alone anymore, we need to communicate with others. So the things about good negotiation that happen in the real world can help the global society to be success especially about business.
Nopawan Srisalub 044
0.5 value added that I got from the afternoon class is to think different, carefully listen others and learn all the times. Think different means think out of the box, many great ideas come from this way. I have to practice to think in the different way and come up with my own word. Then I should carefully listen to others because others might have good ideas that they can share with me. Finally, I need to learn all the times. As Dr.Chira said that even he is good in English but he still learns to improve his skill, that's I need to learn more, not just in the textbook. Textbook can't tell me the real world.
For country, one successful country might come from many good people. If most of people in the country have 0.5 value added, the country can develop well. That's everyone have their ability to think and learn the new thing for improving and developing their country to be the top rank of the world.
For global society, different countries have different cultures. However if we can cross these cultures, we can gain profit. That means it is really important to link people from different cultures together and learn the different from them. Global society is a big society. One country can affect to another country both in direct and indirect way. If we can connect with many cultures we surely can survive.
Miss.Manatchaya Phetsawat
For me, the benefit from this class is enhancing the knowledge. Moreover, it makes me have a different idea from others and listening teacher and all friends quite carefully. Finally, I can take an idea or this knowledge to adapt in the real life.
For country, 0.5 value added is important to improve everything in our country. Similarly, if population within the country has 0.5% by start by us to a big group so, our country can improve rapidly.
For global society, people around the world have a different culture and language. So, it is important to learning or understanding about their culture and language for a good negotiation with others.
Saranya Tamajai
In my personal opinion, I think 0.5 value added is the benefit that I got apart from the book. It is a chance for me to think in different way and creativity. However, 0.5 valued added can be applied into the real situation in business world.
For the country, 0.5 value added is the quality of people in the country, if everyone think in different way and come up with new ideas. So, it is the ways that help to develop country because people is one of important source in the country.
For global society, 0.5 value added is the ability to communicate effectively with other people around the world because we stand in the same world If people in one country have high skill and knowledge in communication, it will affects to another country. Moreover, different thinking will lead to different ideas, but the last idea can be the best thing.
Nuttakan Chaichanawarin 5110514026
The value added that I have 0.5% from class for me is learning how to analyze the knowledge that I got from class today, I can manage my thinking to share my idea to other. I brave to share my idea to other whether it is correct or not correct. and I learnt to develope myself to study in this class. Moreokver I have more skill to communicate with other people for doing negotiation.
0.5% for country is I will adapt my knowledge that I have learnt for business negitiation to develope my country, I have more skill to do negotiation after I study this subject, so I am a part that can make my country improvement.
0.5% for global society is I think I have good skill to communicate with people around the world, and understand their culture, so I can understand my peers that work together in the organization. and I can understand how well the global is going on, what happen in our world, and how can I deal with it.
Miss Wu Yanran 5110514100
0.5% as value added that I had learned today is actively using my brain and digging my talent as deep as I can. Professor was using his experience to teach us. He makes me believe I could be a famous person as he is, if I know method and try to actively use my brain, try to create, think, analyze things. He is obviously first person using his experience to teach us. My point of view has been opened up, he told me a thing I used to know but did not pay too much attention, he pointed out what’s the most important thing for us and society. He uses his experience to make me think of myself, how far I am and how far I have to keep going.
For me, 0.5% means too much for a country. Because even gain just 0.01% of value is a hard work to a country. For example, China is running so fast right now,the whole country’s value added is caused by every business in the country, policies of governors and plenty of customers.They build today’s China. 0.5% comes from many business people, many works and every citizens. Those 0.5% builds image of China, it tells other countries, China is getting stronger and stronger. Those 0.5% tells some countries, such as USA that we have ability to kick your ass, you will not get anything from us by forcing us. Those 0.5% may be a part of power of speak in the global continents.
For bigger area - global society, this 0.5% means human being become more knowledgeable, they become smarter. Those 0.5% value added tighten relationship among countries in global society. Those 0.5% brings people together to share resources, to communicate and to monitor each other. Those 0.5% also bring us to be technological, green and sustainable.
Chormuang Jinadith
0.5 value added to me means a lot; from Dr.Chira Hongladarom class that I had learnt today, at least I've learnt to think...think from what I heard and understand...and must think further than what I heard or what I had learnt. Think out of the box can generate various ideas which I can use in the real situation I might face in the future. And it can be a long term advantage," The more we learn to use the brain to think and come up with new ideas, the more chance we can be successful in lives".
As each person in the country has 0.5 value added and they have more capability to drive themselves to the success, it will directly effect the country. As people in the country is the part of the country, whatever people in the country do it will effect to the country. So the success of the people that have 0.5 value added will cause the success of the country even much more than 0.5 if we look totally.
Finally, global society is countries from the whole world... so however each country goes, will effect to the global society. According to the first paragraph, 0.5 value added for 1 person will cause more than 0.5 to the country as there're many people in the country and it will cause a lot more to the global society as well.
Waraporn Kosee (071)
What is 0.5 value added mean to you, to the country, and to global society?
• To me, the benefits that I got from this class are –it helps me know exactly of the right method of learning or how to think. We should creativity that is to think outside the box or think different than others and after that we should listen carefully to each other for know and learn about each other idea and bring it to adapt with your own idea.
• To the country, if everyone in the country knows exactly of the right method of learning, they will learn each other countries, to learn what’s the different between them. We cannot copy something that different to use in our country because each country is also different but it’s will lead us to think different that lead us to make new innovation and use it for develop our country to be developing or developed country.
• To global society, because of we live together in the same global society then we must know what’s going on this global because problem of one country will affect to other countries, and learn to deal with global problems that we face on nowadays. Then we will connect and engage to others around the global, to build the deeper relationship and keep relationship become stronger and stronger. It is easy for us to collaborate for improving our global to be better.
By “Ms.Waraporn Kosee 5110514071”
Palmhatye Koedlarp 5110514055
After I finished your class I got value added 0.5 from 10 points.
0.5 is a benefit for me that I’m a senior in BBA-PSU program that very proud to have a teacher who is professional and teaching in different way from other teachers that I haven’t knows before. Moreover it is a good chance for me that can learning and thinking and applies in real life not graduation only a piece of paper but graduation and stronger experience that make me survival in the society.
0.5 is a benefit to country like you mention that human capital is very important. I’m agree with your point, for example you try to mention about “not copy your idea but try to thinking, listening and apply in the real life” this is a strong experience from student that can be strongest human capital in well-known organization in the country.
0.5 is a benefit to global society as you mention we can’t work alone so try to discussion with friend, try to concerned impact on others not for your own interest, for example the conflict between Thailand and Cambodian that can use negotiation to seeking conclusion in order to avoid conflict between country, avoid war and can maintain relationship as well.
Suranya Aphinartphongsa
To me; 0.5 means listen carefully, think beyond, and be able to make critical analysis. I can use and adapt it with not only in business but with any issues in my real life. I will be able to listen to others carefully, not copy their ideas but think more and make critical analysis in a creativity way.
To the country; if people listen to others carefully, think beyond, and be able to make some critical analysis, there will be less conflict and our country will be developed. Because the ideas are shared among people and some people might come up with new ideas or innovation when they listen to others carefully and think beyond.
To global society; if people in the world listen to others carefully, think beyond, and be able to make some critical analysis, people will help each other more and concern more on shared resources in order to safe our world. Our world will has less natural disaster and people will be happier.
Tanaporn Saelim 5110514037
If I have 10 it means when I graduated from BBA program for Bachelor Degree which is the normal successful that I can get after I pay attention to study for 4 years and if it increase 0.5 to be 10.5 for me it means after I got Bachelor Degree I can use the most of my knowledge, skill and ability from studying and learning in the university to develop our country to be better country and to make our country get the most benefit from me and I want to make the most benefit to our society and country much equal I’m able to do.
For country 0.5 means how to make country better than now a day such as the solution to develop Thailand to be Developed Country similar to USA, Japan, and European Countries and if Thailand have 10.5 it means that Thailand have more special or different things than other countries.
For global society 0.5 means creating global society in now a day to be a sustainable global society because in the present we face many problems in global society including problem from natural disaster and problem from conflict between people in the world so I think to maintain, to support and to endure global society is the most important for the humanity.
Natcha Tangtrakulwanich
This is value that I added in myself today. According to, what Prof.Dr.Chira Hongladarom said in the classroom, I know that when I understand something and I can apply in my real world (situation) and use that to make things surround me better? This means to me because this change my idea to realize my idea can change the world. Ideas are not right or wrong, so I should be confidence in myself, and extend what I think out.
In term of country, this ensures that citizen or human is the most important factor to develop the country. If everyone in country passion in learning and know the concept of ideas as me today, I believe that our people will have better well being of life. When two three and more people that have active learning brain work or do something together the result will come out with double, triple and so on. Thailand can create more quality of career, job, and economics because of developing in human capacity. Thailand can be a leader country in this world even we are small country.
The effect on global society, If Thailand is leader; we can be a good example of other countries to follow in the good things.
Koranot Limsoontharakun ID: 5210514003
For me 0.5 mean everybody can do everything by you can think out of the box and not fix think in box so, we can develop yourself by have to creativity can make you improve yourself to achieve the goal that learn from Dr. Chira.
0.5 for the country that have to improve yourself already so, use ability and skill help to develop country in this every country can think and use all skill for maximum benefit.
0.5 for Global society, that you know already about negotiation start from 0.5 in mind and make to 0.5 in country, this make sure it's has very important in real life and can help to solve problem that occur in current. If have many people think by not copy idea form other people, its make benefit to everybody and you must to think carefully before you do it that I learn from Dr. Chira.
Phimdao Chaiwiriyawong 059
.5 for me :This course, the professor stresses to make students understand clearly about the principle of negotiation and the important of capital human resource. He stimulates students to have critical analysis in their own opinions. It's important to me start with the new ideas and know how to apply in the real situation. When I have a knowledge and know how to think, I will can connect with another courses that can be related by myself. It is like I learn 10 scores from my understanding in this course, but I can make it to become 10.5 scores to help myself to solve any problems that I face and can apply in the real life.
.5 for the country : It continues with above-mentioned. If I can solve the problems by myself, I can help the others. This is also, if those countries have many thinkers, they can help their countries to go on or move on the forward. Because the citizens like to think and invent the new things, it occurs many innovations that we may be not expect. Most creative become from thinking and thinking is imagination that is too board that can be not evaluated. Capital human resource is important to the country, if those countries have a lot of them, they will get more benefit in their own and may be the greatest leader of the world. For example ; Albert Einstein who had a lot of imaginations, he never stopped his thinking and did every times to have the value. Although when he was young, he used to be a foolish boy in his math teacher's sight because he though different from teacher, but after that he became the important person that can build many useful things for his country and make it's famous until now.
.5 for global society: When the countries have many quality persons, it effects to the global society. Global society will be full of useful thinkers to improve and develop the world to get better. Human and environment can stay together silently if they know to use in the right way. It helps to reduce the conflict, that any countries has, become to has only the good things to stay in our world.
Ms.On-nicha Musikawan ID:5110514094
0.5 for me ,it mean I have been more effective in the brain because you give me have own idea and do not copy someone else's ideas. You taught me to think and analyze the main fact is happening. I have learned to analyze and share them with others. You can make me improve myself to better.
0.5 for country, I think negotiation is important to every business because If we have learned and developed through negotiation. That means, Our country will have to increase qualified personnel to negotiate. And make our country grow.
0.5 for Global society, I think that negotiation is the most important to global society because our country have communication with other countries. In addition to not copy someone else's idea and we also has own idea. And the most important should have good negotiation skills to be able to fight and compete with other countries.
Piyawan Choomuang ID: 5110514056
If I increase value added 0.5, assume that I already have 10 point of my value before study with Prof.Dr.Chira Hongladarom.
In my view, 0.5 that increase in my value are new knowledge, new way to thinking, and new attitude that i got from the expert (Prof.Dr.Chira). some word that Prof.Dr.Chira always said in class is "think carefully", I think it's not about this subject but it's all in life. If everyone do both think and act carefully, value of life actually increase more and more.
0.5 for country, if people in Thailand who are student study with Prof.Dr.Chira, I think everyone think like me and have a new attitude that can make our country better now. Our country will be the leader in the world if people think and act carefully in the different way.
0.5 for global society, everyone already have value in themselves but depend on they will see it or not. If everyone in the world get 0.5 of their value, people in each country will develop their country in the good way but have ethics as well.
If every country think in the same way, the world will not have the war, conflict, civil war or whatever. On the other hand, the world will have the peacefulness and people will open-mind to connected with other.
Ms.Sirorat Saejia 5110514082
When I have attended this class, there is one thing teacher made me aware more that is “learn new things”.
I think that this value added has increased more 0.5 units in my value. Normally, I learn and follow up only my favorite thing. If people concern about your favorite thing only, it would make people have no several ideas.
Learning new things can generate new innovation & creativity. People can take both of them mix up with their resources. They can create their own resources to be more attractive, interesting and benefit to them or society.
If people in that country open their mind to learn new things, they will receive new information, new ideas.
These things can improve in their attitude, thinking and ideas which can apply in business and organization. People in that country like to learn new things, it can drive country move forward creatively.
In the part of global society, with new technologies help people in the world are closer and people around the world have different experiences. If all of them open their mind to learn new things and share what you know, it would make people receive several ideas and new information. These things can inspire people create creativity ideas, new innovation and can make impossible thing come true.
Nontree Tapornsavat [041]
0.5 mean to me; is something new that I got to increase my ability. For today 10 + 0.5 = 10.5 and tomorrow 10.5 + 0.5 = 11 that number will be increase if I always perceive the new thing.
For country, Strong country based on potential of population. If population have potential enough(education, well-being, etc.) and thinking out of the box that is the driving power country to be strong.
Nowadays, the world is narrow because people can communicate in easier such as Mobile, Internet or whatever. And "Internet" is the best way to communicate with people in different culture and exchange their point of view that make people understand and perceive the new thing that never knew before.
Kanokrat Chaitada
0.5Value added for me, I learned many new things from this class. It makes me try to learn from listening to others. I have to learn from think differently or outside the box and know how to analyze it into my word. Moreover I have to think and look for the future and then adapt that knowledge to use in the real life.
0.5 Value added for country, if I look at the whole picture. Even one person in the country can develop himself just a bit but what happen if everyone in the country develop themselves. It would affect to the whole country in terms of developing faster.
0.5 Value added for Global society, all the countries live in the same world where agreements to live together. However we still have conflict from different cultures and technology. People from one country can connect to communication with other countries for sharing ideas and learning and coping new cultures. We‘re try to learn and find the way to negotiate with other countries because we can’t be alone in this world.
Kanokjun Cheenchay
Imagine that I have value 10% before come to this class and than, I increase from this class 0.5%. About 0.5% mean to me that is the new way to get knowledge. Teacher teaches different from other. By you teach us learn about situation that real and get knowledge outside textbook. And from 3 hours that I get knowledge from you, it is the way that i can apply in my real life. And you teach about doesn’t copy idea and must thinking be carefully too. And I can use knowledge to improve myself.
And than 0.5% mean to my country that means people have communication all the time.So knowledge that I get from this class is the way to improve social by I can share knowledge to the other in social for aware what is situation that happen in our country.By we should learn new thing all the time and can apply with the social togather.
And last 0.5% to global that means the way for try to learn what going on in the world and you teaches me about the knowledge can apply with the global, and made me concern now the environment change, we should thinking be carefully when entering to globalization.
Sornploywan Jittasajja 5110154078
0.5 value added means to me:After Business Negotiation Class ,I realize in people capability include myself; “everyone can be Dr.Chira Hongladarom” this is a statement that Dr.Chira Hongladarom said in 1st class of Business Negotiation. He is a person who believe in creativity and learning .And he also tell to every student to believe in its Thus,I try to devleop myself by learning from everything around me and thinking differnt beyond the textbook to encourage my creativity.
0.5% value added means to country:I will become 0.5% value added to develop Thailand.IfI try to develop my skills such as learning from environment around us ,news, people or thinking different from other people .May be I can use my knowledge and skill to help or develop my country.It’s include develop human capitals to think creatively to give most benefit to our country.
0.5% value added means to global society:Even I have 0.5% value added means to global society.In global society does not have only me,it still have a lot of population in each country.If everyone try to improve themselves and other in their country to use their knowledge and skill to help each other.We will create better future for the world.
Luksanaporn Intarat
During 3 hours I met Prof. Chira in Business Negotiation class he can increase value units onto our mind;
For the value added mean to me: I got such a valuable thing from what he said and repeat it again and again that ‘think carefully’ and ‘listen to others’. I then recalled myself and had a quest that have I ever done it before? Both sentences from his saying at the beginning can bring about more consideration on me. I can say that he enable my brain to think fast and carefully. Moreover, he realized me to pay attention on other saying – to listen to others intently since it’s worth audience greatly to learn and allow brain to think of what they’re saying.
For the value added mean to Thailand: I can give such worthy value by telling people I know about what I’ve got from him. In fact, when we received good thing we have to share it with other people. As a Thai, I actually want to help improve Thailand but it must start from people first such as developing people thought like I’ve been right now. I’m a person who got the chance to adjust it. So, I can send such worthy value to other people I know by telling them about what I’ve got from him, especially the scope of negotiation which it’s not just the action of two people at least find out the agreement altogether in order to make business successful but it’s greater than that because every Thai can applied to their living so that all will be in harmony much more and lead to breakthrough of our beloved country then.
For the value added mean to global society: It’s such a superb chance to me for listening what he said including with some classmates’ point of view. All views based on his idea together with motivating us to ‘thinking out of the box’ and ‘thinking that 1+1 equals to WHAT instead of 1+1 equals to 2’. Both indicate that we must think of something new and different, not same way along the past because nowadays the world keep changing and we need adaptation in order to catch up with it and be survive in the world. He triggered students to realize more about being globalized, of course, he’s already done with this! At least 0.5 value added of me at the beginning will be added more by my bigger thought, not be self-serving only but have to serve the world as well.
Prapawan Krutkleaw#054
0.5 Value added for me, after I finished class today I got many things from this class. First of all knowledge isn’t just in the box, it’s mean that anything that I have met in a day can give me knowledge. No one can survive by oneself, everyone have to rely on others to exchange their benefits. Everyone can be my teacher but I have to listening to others also. I have to looking forward to prepare myself with any situation that I never know before.
For country, everyone also know about how important of thinking and already know that we have to communicate to each other’s so after that the change of thinking or creative ideas will come up and then we can use this to help together make the country to be top of the world like others.
For global society, it’s not only me can make change with global but people who are part of this world should help together. Nowadays we also have many technologies which are make everyone not so far from each others. As we know that our world face with bad situations and it’s duty of us to communicate discuss and help our world together.
Jirameth Yubolmatarak 015
I think 0.5 value added for me is the new thinking in my knowledge and I think that I get more a new concept that will make to me do something, develop and manage about myself. Moreover 0.5 value added, I think that it can take me achieve the goal or successful for my own business in the future.
For the country 0.5 value added, I think that the most of country have a different thinking and different culture. So if some people of each other country have a new or different thinking, I think sure he or she can make and develop about the country. And then I strongly believe that the country will be successful country.
And for global society 0.5 value added, in the world from the past until nowadays have more different things such as different language, different culture, different skin and other. And important thing is every area in world or global societies have to have communicate or negotiation about business. So we should think different such as practice the language and learning culture for make understand about it. In the future it would be successful about business global society.
Mr.Jittakorn Prommana
0.5 value added that I got from this class is to think the ideal different with other. Firstly I will get how to adapt or apply the theory to real life. Secondly is tried to Practice your ideal carefully and make the other accept about the theory that you think.
For country, Most important I can mention on leader in their country 0.5 value added for country it become civilization because if the leader add the benefits to your country that make the country become the powerful and strong then they can competed with each other.
For global society, 0.5 values added for global society it show the stability in their society. In society can leading an essential to developing people in society. Lastly it can make people in each country well know about cultural and communicate the other people directly.
Anuthat Saelim 092
In my opinion, 0.5 value added to myself means I am having more capabilities. To put it simply, I am a better person than before. I may be better in making decision, time management and other type of skills. I will be able to make my life more effective.
For 0.5 value added to the country, I think that if every citizen in the country are being well manage by the governor. For example, education, that country’s citizen will be best resources for their country. That country will have more people to help develop their country.
For 0.5 value added to global society, I believe that every important thing start from small things. Let say that everyone in the world is getting better with happiness; poor people can have a better life. The world will be better, just starting from you. If everyone thinks the same and start creating value for themselves, the problems like global warming, terrorists and political conflicts may gone.
Jutaporn Yaowananon
0.5 mean for me, learning not just understand the contents of the book only, but we need to learn and think about a real thing that happening around us for to develop ourselves frist before to improve and development of other things.
0.5 mean for country, of course we can't work alone in the society and the society does not development and grow if lack of the negotiation and the cooperation of peple in the society.So the negotiations can help people to know "what the country needed most" as a guide for developing countries to grow forward.
0.5 mean for global society,is the communication between individuals, communities, societies, nations, as well as doing business, which will be seen in nowadays world is growing rapitly and each of the countries around the world are competing fiercely especially in business. Therefore, the negotiation is very necessary to communicate around the world especially in the international business world because If we have a good negotiation it will bring benefits to both parties.
Suneeporn Suntornhitanon 5110114084
0.5 mean for me : It's make me lean about listen the other so, I learn from each other and use it to apply to the real life because sometime the advice is a guideline that use in my life, make me to open mind and know something that i never knew.
0.5 mean for country : In each country have many different in the culture. When we learn about other culture,It make we understand what their want and we can negotiation with other easily. It can make we know what is defective and try to adapt it with our country.
0.5 mean for global society : Now a day globalization is usually recognize as being driven by a combination of economic, technological, social cultural, and political. It can solve many conflict between people, and make more closely in the global society.
Montita Khongpol ID:5110514066
The 0.5 value added means me: Our business negotiation class encouraged me to think creatively outside the box. Prof. Dr. Chira Hongladarom taught me to be confident to share, comment and discuss my ideas with my other classmates, and not considering whether they are right or wrong. This really helps me to develop my confidence and sharpen my thoughts. It’s then a 0.5 value added for me.
The 0.5 value added means country: I think Thailand is also a country that has various skillful human resources. However, we are yet to be sought out as some are just shy to present and share our ideas and opinions to others that could bring about improvements and changes to the companies, and a country as a whole. On the other hand, China, with its people being creative and competitive, has a extremely fast growing economy that everyone’s to be scared of. If Thai people have confidence to speak up their mind and be more creative. Thailand can also be more successful.
The 0.5 value added means global society: Negotiation is a method that helps create agreement that all parties are satisfied and agreed on. It is a win-win solution that could reduce the heat of any potential conflicts.
Noppakorn Prathat 5110514042
Firstly I have learnt that negotiation is very important for doing business, listening is a good skill that can help us successfully negotiate with people. Listening will help me know the main objective of that particular partner need therefore I will know how to serve the partner needs and we both can solve for the win-win solution that best suit both sides. Another important thing I learn is that do not following other people ideas. You need to think outside of the box
Every country in the world, they have different cultures, needs and different nature. We can use the value to help us successfully negotiate with other countries. For example Thailand has rubber and China want to purchase rubber from Thailand. Also Thailand wants to purchase some product from China. Therefore both countries must learn each other cultures and use the value to make win-win benefits for both countries.
The value and negotiation skills can bring more understanding of global society that happening today. Therefore the understanding we will survive in the global society.
Chotipong Thitiprakarn 5110514024
The value that I gain for today in negotiation class is professor challenge me to think different than before. It also challenges me to speak out more to show my opinion, to be myself and think carefully before say something because it means for other too.
When we grow up and be a practical human resource of the country, so we can use our knowledge to develop the country with a new knowledge or ideas that creative advantage things for the country.
When everyone in the country makes a good idea for country, then this will be effect to image of country to be superior. This will announce to people around the world that how high-quality we are.
Kajorn Ruangthaweep 5110514011
In my opinion, the 0.5% for me is the Capability that increase from education, experiences and many more. So I think it should be something that increase from my own. If I can increase for 0.5 point, I can develop my self to think out side the box to have an new idea.
For 0.5% of country that mean if a person who can get 0.5%, that mean he or she can develop him or herself. But if every people in that country can get 0.5%, that mean the country will have every people with ability to develop the country.
For 0.5% of global society that mean every people or every country in the world have ability to develop and think out side the box to have an new idea. I think it can change the world because now a days people is easy to connect with other. However they can learn from other culture to adapt with them. Therefore they will not stop to think and have a chance to complete the goal.
Miss Apinya Silapavilawan 5110514106
From our foundation value is 10, after negotiation class we are all got 0.5 value increased;
0.5 value added means to me in many aspects: It helps me see things differently than before;
For instance, think carefully, creativity, team work, they are all about thinking. Live our lives without thinking is worthless. 0.5 value added means the way of thinking carefully of the things we do in life; thinking before doing is the best way to solve every conflicts in life and it’s the best way to make us go forward and be benefit to the society.
0.5 means to a country: Imagine that if we are all added the value to our life for 0.5, our country will be developed because 0.5 value added brings new thoughts of creativity and many more way of thinking. We can all think of good things and solve conflicts together from the way we do analysis by thinking carefully. A country will be prosper by this 0.5 value added.
0.5 means to a global society: It absolutely means to a global society because of the value in people are increased, they got a new way to think and that leads to a better conflicts solving and its will gives the best solution for every critical analysis. People’s value will be benefit to their country and their global society.
Darat Korrakod 5110514032
For 0.5 value added which mean to me is a very great chance to learned with professor. And the other thing is motivation. Professor motivate me to thinking! in many way like think ahead , think different , think carefully or
Furthermore professor not only give me the academic but also teach me the way of living. These are value added to me.
For value added mean to country is how to share and use resources in the country efficiency , in this case mean natural and human resources which are both important. And the other thing is motivation as well, by motivate other people to help to develop country.
In my opinion, when concern about global ,it mean bigger and wider , value added mean to global is how to use technologies to improve global society may be by motivate ownself and other through Internet.
Miss Panaree Suksawat
For me, 0.5 value added is the next step of my learning. It makes me realize that I should listen and think carefully. I can gain more knowledge from listening and sharing ideas with each other as the word said different people perceive the same situation in different ways. So, I can know the way of other people thinking and apply to use it in the real life in my own way of thinking.
Human capital is essential resource for developing country which depends on the quality of their brain and life. So, we can develop country when we have developed people. Professor guides us the way of thinking and I think that 62 students in the class can be major force in developing country.
In term of global society, if Thailand has creative and innovative population and also realize on cross-culture, the country will develop and stand in the forefront of the world.
Ms.Jirawan Khaewsanun ID:5110514016
The value added 0.5 mean for me that I get and learn from the class of Business Negotiation are if we want to excellent or good person. We are must to more think and analyze. The important thing is we shouldn’t copy other idea or don’t hold the principle or the theory always. So, that thing can make me better and successful when I study or work.
The value added 0.5 mean for the country, if we are think different other country. Then bring the new idea to develop our country by use good communications. Our country can go beyond than many countries.
The value added 0.5 mean for the global, in the class professor said “everyone cannot stay alone” that I agree with this so must. Real life everyone must connect with other people always such as friend, parent. However, we must know other country in the global, what happen in the global? How can I adapt with my country. So, negotiations are important with global society system. If capital human resources are good quality for negotiation, it can create advantage to our country.
Ms. Atchara Chaiwong ID: 5410514058
My meaning of 0.5
Assume that's if i have 10 points for my self. It's like my basially knowledge scores. That's what i have before i had to studies in this class. Suppose that 10 points just like a box, 0.5 is something outside a box. That's mean the power of my brain will incresing value also have more creativities after i finished this course. Furthermore, after i did participation Business Negotiation class today. I realize that's my 4 weeks after this will not weste my time because Prof.Dr.Chira Hongladarom made me feel free to think like to wake up some brain creativities in my self.
He also made me believe everyone can be a expert person by using own idea.
0.5 for the country
I can adept what ever knowledge and skill that i did from business negotiation class to deverlop my country. In addition, I'll have more skill to deal with people in my country and other people in another counties.
0.5 for the Global Society
If i can deverloped my country, it exactly will concern to big communities like the global society. A little step will growing to big step. That's mean I'm not just improve only my country but I can use my ablility to develop the world society.
I thought this can be The Theory of 10:5
10 is the thing on your hand.
5 is the thing you got more and use to make more benefit.
Mayrisa Suriya
If I have 10 points as standard and increase 0.5 point to 10.5 points.
0.5 point is as same as value added that mean you think outside from box, you learn more data, you listen carefully more than other people, or whatever your activities that you add more than the standard. It helps you become different and more powerful from another. Moreover it helps you plan and improve the problem better than another too.
For example, I am BBA student that mean I have more chance and more benefit that different from general students. Moreover when I study from Prof. Dr. Chira Hongladarom who keeps me different and better knowledge from another lecturer that make me more intelligence and more smart.
As each person in the country that mean they have more capability to drive themselves to the success and beyond from other countries. For example, Thai people have high education that makes Thailand to be stronger and more intellectual capital.
And the last to global society, if we try to increase the higher technology, create a new innovative, learn other languages or whatever thing to make better than before for our global that improved the global issues to better and avoid the uncertainty situation. For example, if we produce the new alternative energy that help global about global warming issue and the conflict of interest about the natural resources.
All of those the reason that ...... . Think different idea to Do better way!
Kanokporn Keawgabthong ID:5110514107
For me, I think the value added 0.5 mean I am above than others that is not mean money, car, education or others but it means my brain better than others. For me, it's not compared with the GPA but it's compared by the way of thinking. Because many Thai guys are very clever but they don't want to use the brain, just keep it in their head. Luckily, although I am not smart person but now someone teaches me to know the way to use owe brain to do anything like brave to think that is my teacher. Prof.DR.Chira Hongladarom. And now I can make sure by myself, I am confident to think outside the box of the old education that teaches me just remember.
For country, I think the value added 0.5 mean it's not about rich or poor, developed country or underdeveloped country. But I mean the happiness of people in the country. Some countries are very rich, strong economic, powerful, and so no, but their people are not happy like China because they are controlled by government all the time and especially, they can not show the ideas that what they think, what they want. In fact, althogh Thailand is not rich or strong like China but we are happy to have freedom to think and show idea. I think Thailand may be better than some countries.
For global society, I think the value added 0.5 mean we can connect together all the time that we want by technology. So the better technology makes global society narrow that can make the world can not stop developing.
Finally, I think
10.5 score is the world of thinking
Danuphon Tippong
In my view, 0.5 means that I understand the concept of learning. When I understand that concept "I can think a lot of useful things". It also comes up with new ideas all the time, and think outside the box. The good way to learn is that you have to know what is going on in that time. It maybe comes from the news, real situation that I see, including my observation. Because, I have to live in society. I have to know these things for being able to adapt with the changing.
That I mention before, we have to live with others. It's impossible that you can live alone. So when you get that 0.5, at least you can make society be better. How? I believe that the good country comes from smart people who live in that country. If there are many people who can realize that "I have to think by myself, know things around us", actually they will come up with new ideas to improve country. If people still think that "I have to follow the old generation", I strong believe that my country still be developing country. It's impossible to be developed country.
Let's imagine, If there are many developed countries, what is going on in the world?
Actually, 0.5 comes from smart persons. Then they can make their countries be better. Finally, when there are many smart persons come together to improve the world. Smart person will know how to manage the scared resources, share that resources with each others, including how to resolve the national problems such as global warming, war crime problem, and also political problem.
By Danuphon Tippong
Natcha Tangtrakulwanich
A1:
Negotiation is way that human use to bargain between parties. Thus, to be professional negotiators, they need to have a potential skill to be able win and gain advantage from the negotiation. How to create capacity in human to get efficiency negotiation? There are many way to do it. 8k and 5k are theories that about Human resource development in organization and in globalization which can respond this answer very well.
Let I talk a bit about these theory to show that why I think they can help human to improve their ability in negotiation. For 8K’s Theory, it provides skill for human to think broad and beyond company boundary with the ethical mind. This theory teach human resource to concern more in society and want to develop society with needed skills. For 5K’s Theory, it involves the capital that be prepared for globalization competition. This theory is more generate knowledge about culture and creative. When human have knowledge, skill, and right attitude, they will make a proper negotiation. This is why 8K and 5k is link with negotiation.
A2:
Yes, I think that Negotiation and Human capital can support each other. As I already mention in the first answer that Human capitals are factors that develop human resource to have a better negotiation. As well as people who have many skills such as technology, communication, culture, creative, innovation, and negotiation will represent a good quality human resource.
Suphitcha Ek-uru 087
1 Answer
According to Prof. Dr. Chira 8k’s and 5k’s theories explained that human is the most important factor for a successful company. Human considered as asset, the investment in human capital will lead to high value return in the long run. 8k’s theory is the capitals that a high quality person should have; such as intellectual, ethical, happiness and sustainable. 5k’s is theory that comes with globalization such as creativity, emotional, cultural. The theory is the tools that a person must have in this globalization environment today.
Negotiation is an activity of making deal between two parties and they both better off. To have a success negotiation the person who negotiate must have a high ability in communicating with people and more important have source of knowledge that can help in bargaining.
Therefore the theories and negotiation must come together. To make a successful negotiation the person must have all 8k’s and 5k’s to use as fundamental tools. The capitals will lead to high potential and ready person for any uncertain problems and has intellectual to solve any problems which always happening in negotiation.
2 Answer
Negotiation and the theories do compliment each other because in negotiation a person must have all k’s to help making successful negotiation. Conversely negotiation leads to learning new knowledge and critical thinking. For example a business man in Thailand must know more about Japan culture and Japan business environment, if the Thai business man want to negotiate with Japanese. Before the Thai business man may not know much about Japan market but for doing negotiation the business man has to learn and understanding more about Japan market. In another word we learn more information for using in negotiating leads to higher human capitals.
Phimdao Chaiwiriyawong 059
Q1: Ans
About 8K's Theory, it is the basic in Human Resource Development that be included with Human capital, Intellectual Capital, Ethic capital, Happiness capital, Social capital, Sustainability capital, Digital capital, and Talented capital. In each factors are linked to negotiation by...
1).Human Capital : Negotiation is the sharing in some information and agreement among the parties. It needs to use human to do.
2).Intellectual Capital : Intellectual can helps them to survive in any situations and reduce the risks that effected from negotiation's result.
3).Ethical Capital : Negotiator should bargains in the right way to make others have the trustworthy.
4).Happiness Capital : If they love to negotiate, they will do it smoothly.
5).Social Capital : Because no one can be alone, they should have connecting and exchange in each others.
6).Sustainability Capital : Win - Win method, it is good negotiation to make both parties(negotiator and listener) can be happy to agree and have good relationships. It is easy to remain in the long-run.
7).Digital Capital : Technology can helps connecting easier.
8).Talented Capital : Negotiators should have 3 qualities such as skill, knowledge and right attitude to do as well. They need to practice all time and can apply in the real situation.
5k's Theory is Human Resource Development in globalization that can be linked to negotiation is ...
1).Creativity Capital: Creating the new things, having a new ideas is important to the negotiation because it needs to apply and improve all time.
2).Knowledge Capital: When people can negotiate with someone, they need to have the method to speak and offer. Successful negotiation need to have persons who know how to think and speak and collect their experience to make it well.
3). Innovation Capital : Value added and technology help to increase abilities of the negotiation to get more effective, can reached and more easily.
4).Cultural Capital : It helps to know how to do and speak with other countries. It helps to be successful.
5).Emotional Capital : It's about the patient. Good negotiators need to have good emotional control and can accept in any situations.
Q.2 Ans
Negotiation can compliment one another by helps to practice the people who don't know how to negotiate have more abilities and their skills to do anythings easier. when they good at these, they know how to speak and do with others. It will be success. When it successes, it helps to make other people understand in each other. People in the world can stay together.
Ms.Chanisorn Sangngern
1. How is 8K and 5K linked to negotiation? Explain carefully!
Fisrt of all, we need to know that 8K and 5K are the ideas of Prof. Chira. Which, they are about capitals but using K for kapital as it’s from German language.
In fact, 8K and 5K linked to negotiation because to be a good and capable person you should have all kinds of capitals in order to organize an effective thinking system and ability to negotiate and communicate with others effectively.
Generally, 8K is included Human Capital, Intellectual Capital, Ethical Capital, Happiness Capital, Social Capital, Sustainable Capital, Digital Capital, and Talented Capital. All of capitals are related to negotiation. If we have much knowledge from our education, then we can think effectively. It likes we have invested for human capital and result to increasing of intellectual capital. So, you are able to negotiate with others by using your knowledge and your brain. Then, if you are always doing the right thing, everyone will be happy to talk, run business or negotiate with you leading you to be happy as well. Ethical Capital and Happiness Capital are happenned on you automatically. Moreover, everyone needs to live with society. If you can live and act following majority of society, and represent what you do coming from your mind, you will have sustainable friendship as well as sustainable life. This represents your power to negotiate with others because of you are acceptable person among society. Of cause, if you have good attitude, you might have positive ideas when you negotiate with others. Nowsaday, information technology plays significant role for us. So, you have to know about that in order to support you about negotiation with others through new technologies.
Not only 8K, but 5K is about the capitals from globalization. Creativity helps us to have creative thought to negotiate by using your knowledge you have. Moreover, the world is changing everyday, innovation comes up. So, innovative person can think newly and adap for new thinks in order to generate new ideas to bargain with others.
2. Negotiation is part of human capital, yes, but can they compliment one another? How?
Negotiation also supports human capital in us. It means to make an effective negotiation; you need to find information and analyze its. You need to adjust all details related to your topics. And, negotiation is involved with decision making process that can support us to development ourself. This is one way that can uphold human capital in you. In addition, negotiation is about exchanging information, so you can learn new things and get new ideas as well.
Created by Ms. Chanisorn Sangngern 5110514020
Nontree Tapornsavat (041)
Q.1
8K’s and 5K’s theories that relative directly with negotiation. Negotiate have to use various skills. 8K’s is basically of negotiate shall to concern and 5K’s is a new capitals that adapt with globalization.
For 8K’s theory are the capitals that concern about personal. Human capital is one variable of social or country, Singapore is one of country that spent a lot of money in human capital such as children education, children well-being; because Singapore compare children like a seed if they pour water and apply fertilizer that can give long-run outcome. Singapore has no any natural environment but they have high quality of human environment to helps country stronger.
For 5K’s theory, it provides human to prepare for globalization such as cultural, knowledge, creativity; those are good thing that a person must have. Including make a person understand and accept new globalism.
Q.2
Absolutely yes, Negotiation and Human Capitals those support with each other. All 8K’s and 5K’s are human capitals foundation that person have to adapt with real situation in real life to help making successful negotiation.
Negotiation is not just negotiate only but also make you know something different that never knew before and understand what the way of other people thinking.
Sornploywan Jittasajja 5110514078
1) The most important factor to make successful negotiation is human resource or people because negotiation is the way to deal with other. We have to make sure that human capital or employee got completely skills and knowledge. Thus, organization should develop their human capital skills to be ready for globalize compitition. From the previous class, Dr.Chira Hongladarom explained the secret of successful negotiation theories; 8K’s and 5K’s theories which are necessary in human resource development.
First ,8K’s theory is the foundation for develop human skills, knowledge, ethical and attitude, which are the basic human resources should prepare themself. After we learn 8K’s ,second is 5K’s theory which is a new theory that enhance the opportunity and competition in globalization. Both theories are support each other in negotiation for broad rang of knowledge ,skills ,perception and creativity.We have to combine 8K’s and 5K’s theories to make negotiation effectively and efficiency.
2) Negotiation is a part of human capital.We can not compliment only one negotiation or human capital .A successful negotiation is come from high quality of human captital. Negotiation is the way or process to deal with other by allow human resource to use their capacity to make it successful negotiation .Thus, if we want to successful negotiation ,the foundation is to be develop human capital skill and knowledge such as 8K’s , 5K’s to make these human captal become a high quality skills and knowledge.
Kanchanat Chongphakdi
Negotiation requires qualified people who have skills to perform effective negotiation, so we need to develop human capital in many aspects. It is because human is the most important asset of organization without human resource we could not do anything. However, human capital alone is not enough then we need 8K’s and 5K’s theory along. 8K’s theory is basic in Human Resource Development and 5K’s theory is Human Resource Development in globalization which makes people to be intelligent and qualified. People are not only smart but we have to be ethical so we know what and how we should do things properly. We need to concern what is right and wrong because we are in the society; we are social animal in this changing world. Technology plays a major role in people’s lives, so we need to learn and always catch up with those technologies in order to deal with changes. Technology also connect people from different parts of the world together, so we need to learn and understand other culture in order to understand other people and communicate with them effectively. Therefore, all we need are knowledge, skills and right attitude which is such a talent for mankind. All skills and knowledge we have learnt it need to be sustainable which concern all aspects in long term view. Whatever we do we have to be happy with it, so we can do anything effectively. Moreover, we should be creative and innovative to smooth out topics during the negotiation. However, we have all aspects within ourselves, we are qualified- it doesn’t mean that we will always get what we want, so the emotional intelligent is one important aspect to concern when we negotiate with others.
Negotiation and Human capital can complement one another. Negotiation needs human to perform the negotiation. Without human we couldn’t have done anything, especially we need qualified people, we need human capital to listen and understand each other during negotiation. Good human capital would lead to effective negotiation. Also negotiation is as one source where human can learn many things from it. Negotiation helps people to improve communication skills for being successful in personal level up into national and international level. So we can say that both negotiation and human capital enhance the success of one another.
Nuttakan Chaichanawarin 5110514026
1 Answer:
Negotiation is one part of human capital, and 8k's and 5k's include in human resources developement that is the ability that human should to have to communicate with other people to learn the other thinking and gain the benefit from them that does not make them lose their benefit that is the ethical which is one part of 8k's. When they have these skills to do negotiation, they will gain more benefits than other, and they will know the way to do it, they will get more and more experiences from negotiation by using these theories, and then they will be successful in their life whatever the situation that they confront with. 8k's is the basic that human should to develope for their human resources development, but it depends on their ability that they can learn and receive that ability, in each person the ability is not same, so it does not mean that they will learn ability same other, such as some people like to live with many people, they like to go to enjoy with the society, so they will have good skill to communicate with people and they will know what people need and want, so they will have good skill to do negotiation too, and may be the ability depends on the environment that they live, so that is the reason that they have not same the skill in 8k's. 5k's theory is same 8k's theory, but is more using in the globalization because in the global, people have more competition, so they have to learn more things to make them have more ability to survive in the society, moreover it make them do the negotiation well because they will know the way to talk with each person that they learn from each culture which is one part of 5k's. When they learn more things, and then they will have more creativity and more knowledge that reach them be successful in negotiation.
2 Answer:
As we know that negotiation is one part of human capital, so 8k's and 5k's is part of ability that human should to have to develope themself in the society to have more knowledges and understanding about people and culture. These ability that people learn improve their skill to do negotiation whenever the situation happen with them, the ability enhance and encourage them brave to do something in the right position, an dmake surev that the thing that they do it correct. So they will have the confident to do nedgotiation because they believe that they will do the right thing in negotiation. Moreover it is not force other people to do thing that they do not want to do. Therefore when people have 8k's, and then they will learn more theory that is 5k's that work together to have more ability to do negotiatio
Jirameth Yubolmatarak 5110514015
Nowadays everything that stay in around the world or myself its can have influence with me directly or also known as entitle to benefit such as benefit for knowledge, benefit for negotiation, benefit for communication and other. And for 8K and 5K, I think that it is the core or factor that very good of human in this time because it’s can be take to use and applied about in life, company, communication, negotiation and all the things that I can do. It is the important thing that can make to me and human more and more to develop and in the end in my life is successful.
I think sure that negotiation and human capital can help each other because the both thing, if I compare it. For example if like a human that want everything. Want mean human capital because the feeling that show the acting that what I want, it’s come to inside. And the things mean negotiation because the thing that can come with us, it means that I can make a good negotiation and success. However the most people have to have 2 things, especially the big company or big business they have to have a good negotiation and human capital. If they don’t have it, their business would not develop and successful until every days.
Yanran Wu 5110514100
Q1: In my point of view, 8K's and 5K's are both bonded together with negotiation. People in this world can be independence, but they can't stay alone forever. When there are people, society will exist. Once people get together, communication will be created. While interacting with each others, the negotiation has been created. Moreover, 8K's theory is basic in human resource development. As human, we naturally has human capital in different form. Those difference turns us to talk. Our intelletual capital make us think, social capital to make us live as a big group. Staying this logical society, we need to negotiate to get something or exchange something. Since human stood up by themselves, human got intellectual capital, so that communication did happened, negotiation had been created. Our Ethical capital tells us to be moral. It will make our negotiation smooth, and it can help us to avoid legal problem. Happiness capital let us be passion to our work and love our work. It makes negotiation environment become good. Sustainability capital to keep us going on, keep us to long-term success. Digital capital tends us to use high-tech in order to follow world's innovation up. So that negotiation become world wide. Technology brings business negotiation much easier than before. Talented capital makes us different, talent tend us to different field of work.Talent is strength of negotiation. All 8K's get together help us get negotiation done easier. All those 8 capitals together tend us to be more qualified, and increase possibility of successful negotiation. 5K's theory is human resource development in globalization, this theory provide us 5 capitals to be globalized. Creativity capital gives us new idea, knowledge Capital gives us enrich foundation. It helps us to avoid accident. Innovation Capital gets us turn our creativity to reality. Cultural Capital gives us different believes and way of life. Emotional capital lets us to feel, to control. It helps us to analyze by ourselves. Once we be able to have and dominate all those 8K's and 5K's. 8K's and 5K's can improve/change consequence of negotiation. The negotiation will be earlier and possible to be success.
Q2: Negotiation and Human capital can complement one another. Because negotiation needs human to complete. Without human, Negotiation does not exist. Just as i said up there:" when there are people, society will exist. Once people get together, communication will be created. While interacting with each others, the negotiation has been created." Once there is no negotiation, the society will not exist, it will be just like another animal's world. So that negotiation is associated with human capital. The main reason of negotiation and human capital can compliment one another is People has IQ.
Treechana Kaewlert ID: 5110514033
Answer 1:
Negotiation is something that we do all the time and is not only used for business purposes that are a dialogue between two or more people or parties. For 8K’s Theory that is basic in human resource development.8K are high quality of capitals that people should have. There is human capital, intellectual capital this is ability to think, ethical capital, happiness capital such when you work and you like your work, social capital that you cannot live alone, sustainability capital such if you learn well in the University you become successful and you can survive, digital capital about the internet, and talented capital this capital about people need three qualities to successful there are needs skill, needs knowledge, and needs the right attitude. About 5K’s Theory that is human resource development in globalization. There is creativity capital, knowledge capital, innovation capital, cultural capital, and emotional capital. Those theories that make people intelligent and the result to increasing of intellectual capital, we can enhance the opportunity and have ability to negotiation with others by use our knowledge. Finally we can survive in globalize world.
Answer 2:
Negotiations are part of human capital and negotiation is one part of human resource development in globalization. Human capital and negotiation can complement one another. All about K’s help people have successful in negotiation. Anyone who has more skills and knowledge no matter about communication, time management, team work, innovation, cultural, and emotional so these of all use negotiation leads people to higher human capital.
Chormuang Jinadith
Answer 1:
First of all human capital is the most important as negotiation need human to negotiate, intellectual people which have a wide range of knowledge. Sometimes only doing legal is not enough, we need ethical people which always think about morality and do things right. The human capital that we need in negotiation should also fulfilled with happiness in lives and happy in what they are doing, like in negotiation they must do it because they are happy to do it. Having social capital, I can say it is the foundation of each person as it includes how each people are treated by their family, society, rules, tradition, etc. which can cause their behavior and attitude. All those capital I’ve mention should be sustain to maintain the ability of negotiation. Digital Capital, as the world keeps changing and developing, there’re new IT come to the market everyday, we should be able to choose which IT is the best method for each tasks. Talented Capital comes from knowledge capital, ability, and attitude. As I’ve mention that attitude is built up from social capital.
For 5k’s, as the world keeps changing as I’ve mention above, people should concern about 5 more things; firstly creativity capital, people should learn to think and generate new ideas according to the knowledge they have, so we should also concern on knowledge capital. Innovation capital is thinking of developing from what others already created. Lastly, cultural capital and emotional capital are important in negotiation as people come from different places might have different culture so it’s possible that emotional problem will occur but if people learn to manage their emotion.
So 8k’s and 5k’s are directly linked to negotiation because those capitals can cause the potential outcome in negotiation.
Answer 2:
Yes, they are compliment one another, as Human capital which can add values by having 8k’s and 5k’s can cause the potential outcome in negotiation. In contrast, negotiation can lead to new knowledge and experiences which support human capital to become more knowledgeable.
Nopawan Srisalub 5110514044
Q.1
8K and 5K linked to negotiation. That’s because 8K is the basic capitals that human should have while the 5K is the capitals that come with the globalization. Both 8K and 5K would let human to the positive outcome. Those can a tool for human to success in negotiation with others.
For 8K, it consists of Human Capital, Intellectual Capital, Ethical Capital, Happiness Capital, Social Capital, Sustainable Capital, Digital Capital, and Talented Capital. You would see that human have to have knowledge and EQ as keys to success. That’s because knowledge can be a coach for you while the emotion would support you to think different and generate more ideas. However your action must fit with the ethical which means you should negotiate by caring society too. Not only 8K but 5K still makes human success in negotiation. It’s talking about Creativity Capital, Knowledge Capital, Innovation Capital, Cultural Capital, and Emotional Capital. These are the capital that human should have when you are in the globalization. Understanding cultures are importance. Globalization has full of many cultures, if you can learn and understand it you probably be successful. Moreover the globalization would come up with the innovation, ability to adapt with it still being essential tool for business successful.
In conclusion, 8K and 5K are the essential tools that would make the effective of thinking and also the successful of negotiation.
Q.2
Negotiation can compliment with Human capital. That’s human capital is the essential tool for making successful negotiation. In the other hand, human can also learn more from negotiation. Good negotiation comes from good quality people. That’s we need good human capital to make the effective negotiation. Thus both can support each other
Nattavipa Liptawuttanakul ID:5110514030
1. in negotiation should to have 8k and 5k for develop HR, which has to have human. And human should to get skills for make intelligent, the human feel happy in the same way of can work with the other, live in the social. And have ethic for responsive their behavior, care other and understand other culture.
When the human be like that they will creative and nonstop to develop knowledge that will effect to their EQ to have high level from smart, well and happiness.
2. Yes, the negotiation can compliment with human capital because the negotiation have to use human capital to negotiate with other. And the negotiate will successfully or not, that base on the skill of negotiators who do negotiation.
Not only in human capital but negotiation can compliment in many type, such as forcing, marketing, technologies etc.
Forcing: we can force what will happen when negotiate fail and what our next plain.
Marketing: to know what our target or who that we will negotiate with and find what their value .it will help to make relationship first.
Technologies: it will help a lot for make negotiation in difference style, fast, model, easy and effectiveness.
Hirun Payabchaiyakul 5110514091
1. In company need 8K and 5K for running the business,it's important factor because human is the key asset in organization so we should train the employee for long run result.8K is ability of employee should have.So employee should have ethics,intelligent,sutainable and hapiness for work well in organization.
Negatiation is skill that make communication between buyer and seller are successful and to be deal that both two party accept.
2. Negotiation is the factor that make communication do well.So the employee should develope negotiation skill for communication moreover it can make the employee get new knowledge and new opportunity that help the organization has the business opportunity more.
Hirun Payabchaiyakul 5110514091
1. In company need 8K and 5K for running the business,it's important factor because human is the key asset in organization so we should train the employee for long run result.8K is ability of employee should have.So employee should have ethics,intelligent,sutainable and hapiness for work well in organization.Negatiation is skill that make communication between buyer and seller are successful and to be deal that both two party accept.So we should use negotiation and 8K and 5K theory work together to make the best result
2. Negotiation is the factor that make communication do well.So the employee should develope negotiation skill for communication moreover it can make the employee get new knowledge and new opportunity that help the organization has the business opportunity more.
Nopparat Saelim ID: 5110514043
Q1
As I have search more information about 8 k’s theory, it is about the inner of human that everyone has and everyone have to be. Moreover it lets me know that human is not just human but human needs the other things to support them to be perfectly. I realize that even human has capability to do many thing but it’s not enough because nowadays we become globalization, we are connecting around the world. So we have to do something more, think more like you said about 5 k’s theory that people have to create more, search for more knowledge, find more innovation, understand a new cultural and know how to manage emotional. This can make the understanding how we can live in the world together by peaceful. As I have mentioned before, we cannot live alone, we have family, we have friends, we do business, and we have the government of the country. So we have to deal with others in all areas. It’s very important to know how to talk, to say, or to negotiate with another party to reach an agreement to be win-win situation.
Q2
I think human capital is about the inner that all people already had as a same like knowledge, speaking and listening skill, personal background and psychological. Moreover negotiation is the skill of speaking to reach an agreement of all parties. So I think that human capital can help or lead the negotiation to be successful because everyone can use the human capital to help and support person who is a negotiator to be success and make the other rely on what they said about the agreement.
Dear Students
I am Prof.Chira Assistant, Actually I suppose to go therewith him, shame on me for some reason I am still here; however I have to follow
your work on internet for your score.
Yesterday before I left the office in the evening (quite late) I looked through the blog, it was so empty and I thought about how the
class had been doing, how students there were, how has my boss, How! How! How!!!!!!!!
It was surprise in the morning, after I have rechecked through the blog again there are many interesting answers. I think last answer about 2 a.m. isn’t it?
Unbelievable, Are you undergraduate? You are so clever, all of you can find solution for yourself, I think Prof.Chira is really proud of you.
Your Blog persuade me to joy in the learning community (Normally,I just check student homework).
Luckily, Prof.Chira is teaching in your class, he has passion to teach and coach you not just for your main subject but he is happy to inspire you, improve you and give you for his knowledge and experiences. You should take this opportunity to learn a lot of things from him.
Lucky me too, I get opportunities to share with you and practice my English as well.
Hope you enjoy your class.
P’ Aey
Nutkanok Chantrakul 5110514025
Q1
In my opinion because 8 k’s and 5 k’s was a theory that we use to develop human resource, as you told us that negotiation was a part of human resource. So we could say that we use 8 k’s and 5 k’s theory to develop a necessary skill that we need in order to make a successful negotiation.
As we can see that what in a success factor in negotiation also appear in this two theory. We need happiness capital to avoid anger, as well as intellectual capital and social capital to make a good persuasive, creative and innovation capital to make an outstanding bargain which will lead both sides to win-win situation, or cultural capital to understand their culture.
Q2
Yes, because negotiation was a part of human capital. We need skill in order to make a successful bargain as well as, a person who has a negotiation skill will have an advantage above people who not have it. Since we always face with many form of negotiation even in our daily life, if a skill person have a negotiation skill they can solve many problem by using negotiation in order to make every one reach their agreement.
Saranya Tamajai (080)
1.) 8k's theory and 5k's theory linked to negotiation because these theories are very important to enhance the capacity of employees and organization. Human should have the skill to make a negotiation effectively in globalization and they can develop their skill and knowledge by using of 8k’s theory and 5k’s theory. 8k’s is useful for the organization to develop the potential of human to ready for the competition. For 5k’s, it is the skill that human should have because nowadays human must connect with each other around the world, so 5k’s theory can help human to be intelligence and know each other. However, both of them are very important for negotiation because the negotiation will be successful if human have high human capital.
2.) Both of them can support each other because the negotiation will be successful; if human have high human capital such as communication skill, EQ, the ability to come up with new ideas and others. Human capital as a key to successful in global situation.
Ms.Waraporn Kosee I.D.5110514071
Q.1: Because of 8K’s theory is the capitals that human should have. it includes Human Capital, Intellectual Capital, Ethical Capital, Happiness Capital, Social Capital, Sustainability Capital, Digital Capital, and Talented Capital. This 8K help to build and develop the capacity of human in competitive and lead them and their company to succeed and to progress toward more sustainable. In the same way, if humans have this 8K that means all of them have basic human capitals and potential to success in negotiation with others. But now in globalization, only 8K’s theory is not enough, human should enhance their capacity more than they have because in this era, there are many competitors. So, human must penetrate the changing of the world, what’s going on this world. This 5K’s theory that includes Creativity Capital, Knowledge Capital, Innovation Capital, Cultural Capital and Emotional Capital, it helps to enhance the capacity of human for survive in this world and also make them to it make them do the negotiation well too because we know each others, what’s going on and the next step to do already.
Q.2: Yes, both of them can complement with one another because human capital is the essential tool for making successful negotiation. In additional, if we always make a negotiation, we will get more knowledge, more experiences, and always improve our negotiation skills. And the negotiation also helps us to learn more information that we never known before that it helps us to enhance our Human Capital.
Noppakorn Prathat 5110514042
1.
In my view, I think negotiation is a part of action of human. 8Ks and 5Ks are concept for make a negotiation to more easily for successful. But if you are lack of one capital of these concepts, you will difficulty in negotiation with other. For example, social capital in one capital that important for human. Because it born to live with other and cannot live alone. so form, this it will link to negotiation because people have duel with other all the time. And for knowledge capital is support to negotiation because it can be use in term of the reason to make the other be rely on what negotiator said.
2.
In the world, there are many people, each people have difference human capital because they have difference ability, thinking and experience. Importantly, they must live and interact with others. So, we need to use human capital to support negotiation successful easilier.
Danuphon Tippong
1. 8k’s and 5k’s theories explained that human is the most important factor for a successful company. Human capital are the important asset will lead to high productivity if there are good human resources. 8k’s theory talked about the important things that should have in human resources management. It should have intellectual, ethical, happiness and sustainable. 5k’s talked about the human resources development in globalization such as creativity, emotional, cultural. All things that I mention it's very useful tool to make human resources become useful resources. When you have good human resources, you can produce good negotiators. Negotiation is an activity of making deal between two parties.Good negotiators should have a high ability in communicating with people and more important have source of knowledge that can help in bargaining. Moreover, I think that both 8 K's and 5k's theories and negotiation must come together in order to make a successful negotiation. I also think that sometimes there are some problems occurs between the negotiation.
2. In my opinion, I think that they are compliment one another, as Human capital can be developed by using 8k’s and 5k’s can cause the potential outcome in negotiation. It's also produces useful negotiators. Moreover, human resources should prepare yourself to ready for uncertainty which occurs all the time.
Danuphon Tippong 5110514031
1. 8k’s and 5k’s theories explained that human is the most important factor for a successful company. Human capital are the important asset will lead to high productivity if there are good human resources. 8k’s theory talked about the important things that should have in human resources management. It should have intellectual, ethical, happiness and sustainable. 5k’s talked about the human resources development in globalization such as creativity, emotional, cultural. All things that I mention it's very useful tool to make human resources become useful resources. When you have good human resources, you can produce good negotiators. Negotiation is an activity of making deal between two parties.Good negotiators should have a high ability in communicating with people and more important have source of knowledge that can help in bargaining. Moreover, I think that both 8 K's and 5k's theories and negotiation must come together in order to make a successful negotiation. I also think that sometimes there are some problems occurs between the negotiation.
2. In my opinion, I think that they are compliment one another, as Human capital can be developed by using 8k’s and 5k’s can cause the potential outcome in negotiation. It's also produces useful negotiators. Moreover, human resources should prepare yourself to ready for uncertainty which occurs all the time.
Nattaya Siriarayaporn
Q1.
The most important factor that make the negotiation is successful, it's the human capital. Because the negotiation required the people who have the skill to perform the effective negotiation and the theory of 8k's and 5k's explained that human is the most important in the succesful company. 8k's theory linked to the negotiation because 8k's theory is the foundation capital of human. The negotiation need the people to negotiate and the people should have the intellectual and the ethical because in the negotiation wants to people who have the knowledge and the morality to refine the idea. In additional, people will be happy in their doing and they must to live with another because the human is the social animal. However, people must have the knowledge as well and develop their knowledge always. And nowadays people should learn about the technology because the technology is very necessary in life. The technology is the tool to communicate and connect with another. So, people must have the talented such as the skill, the knowledge, and the right attitude for the effective negotiation.
5k's theory is the theory that enhances the human capital to the globalization. Because people must communicated with another around the global and they use the negotiation as the tool in the bargaining. The negotiation in the globalization people must have the creative idea and the knowledge. In additional, people must have the innovative thought for create the new thing and people must know in the culture of another countries because the difference of culture is the important to the negotiation. And people might control their emotion they must not show anger out although they will lose the benefit in the negotiation.
So, 8k's and 5k's theories is the human capital should have to create a competitive advantage and move toward the country's success and develop toward the more sustainable.
Q2.
I think that the negotiation is a part of human capital as well as the knowledge and the ability which inside of everyone. The negotiation as the tool in the bargaining and in additional, the sucessful negotiation must be support by the human capital (8k's and 5k's). In the real situation the negotiators have the better negotiation skill, it is not enough! because they should have the human capital to support too. So the human capital is the inner of everyone and as the tools that help to support the negotiation which the negotiation should been controlled and developed by human capital.
Created by Miss Nattaya Siriarayaporn I.D 5110514047
Patomporn Suwanno 5110514052
Q.2…..8K’s and 5K’s theories are important things for human resources because 8K’s theory is basic in human resource development such as human have IQ and EQ skill, right attitude, quality of life is well-being, moral is good person, enjoy when you do work, communicate in society, and use IT. There are capitals of human resource helped to develop in negotiation.
And 5K’s (new) theory is human resource development in globalization such as human have new creativity, knowledge around them-self, innovation in the world, cultural of other countries, and positive emotion. The human needs those theories to develop them for negotiation with other to successful so 8K’s and 5K’s theories linked to negotiation.
Q.1...…Yes, negotiation is part of human capital so 8K's and 5K's theories can support human resources have smart. Before human resources will be smart, human should to learn new knowledge every time, training skill more and more, and develop abilities with inspiration because those things are important to develop human resource. When human resources are smart human, they dare to negotiation with others.
Suranya Aphinartphongsa
Q.1: To have the positive outcomes or the successful negotiation, it needs many important factors but the most important one is to have good people as the negotiators. 8 K’s and 5 K’s are the basic in Human Resource Development that can help in creating good negotiators for both within and across countries. The negotiators will have knowledge, be ethical, happy, sociable, sustainable, talented, and can go along well with technology. For the negotiation across countries, the negotiators will also be creative, have knowledge, be able to adapt with other cultures, can go along with new innovation, and can control their emotion well.
Q.2: Yes, negotiation and human capital can complement one another. As I’ve mentioned in Q.1, have good people as negotiators will lead to the positive outcomes or the successful negotiation. On the other hand, negotiation can help people dealing with conflicts, it leads to the peaceful situation and makes people live well together.
Kajorn Ruangthaweep 5110514011
I think that negotiation cannot happen if the negotiation doesn’t have people. Normally when we have negotiation, there are two parties or more who have different interests. Although when we have to negotiate we don’t need only knowledge and ability but also ethics, social capital and talented capital. As we know that we participate in negotiation all time; personal level, national level or even global level. They are facing with people from different parts of the world with technology. So we need cultural knowledge also in order to understand other and we need knowledge and skill in technology to catch up fast moving world. However, whatever we do, we need to be happy with it because happiness influences ability and effectiveness of people. So this is reason why we need to have 8’k and 5’k because it is the basic of qualified and effective person. Negotiation requires qualified and effective person to practice negotiation smoothly and successfully.
Negotiation and Human capital can complement one another because negotiation requires qualified and effective people to practice in negotiation. To be successful in negotiation we need human resources who are capable. And negotiation is also important for human capital because it help people to have better skill in communicating with other people effectively. It is necessary for many people in their career, their personal life and their future. Negotiation enriches human’s ability to communicate with other.
Atchara Chaiwong ID: 5410514058
In the business world, you have to negotiate with other people from different couture and countries. So, 8K’s theory will help you to develop basic skill in Human Resource Development. According to some sources of this theory about Human Capital, I realized that’s the first step to start all of theories, we have to thinking about human as first, then another step will follow-up. I love some part as ideas of Prof.Chira Hongladarom from HR.CHAMPIONS book. He believed the idea of “Human is Capital, and how to create human is real profit for organization” this is really excellent idea I have heard.
Furthermore, 5K’s (new) theory or Human Resource Development in globalization is also significant to human in this generation. All materials in this theory are supported characteristic of employee to doing business well.
How to grow up business need good human resources development with good creativity, to have knowledge, to know about innovation, can control his emotion and to have cultural capital. Thus, this theory can answer how this both theories linked to negotiation.
Negotiation can compliment with one another. Everyone needs potential skill to successful in life. According business man, they have to negotiate with other people to have agreement. In the generation of globalization, we have many ways to negotiate with each other, not only speaking but also add technology to support.
Anongpat Worasuwat 103
Answer Question1:
Today, many organizations or companies have conducted their human resources development through new perspective where human is considered to be the important factor for business operation. Accordingly, the effective ways to develop and supervise human resources must be ones that give priority to human as the organization’s highest-value capital or asset. In this place, 8K’s is the capital that any men should have in order to enable their competitive skills and lead the country to success, more sustainable development. 5K’s refers to the development of “human” in globalization era in which we generate many new ideas from reading, listening, and understand our thoughts that are combined with our existing knowledge, and we are able to create new things in a unique way.
Therefore, “human” in the organization has great significance. When an organization manages their human resources to ensure competence, ability, or we can say to build their own capital, business operation and value added activities are no longer too hard to achieve. Especially, regarding international competition where business challenges have never stopped, we can see little possibility to realize our accomplishment unless the “human” resources of our organization are adequately potential. Every organization does expect their personnel to reach higher level of competence against harder goals, but it’s still difficult to adapt it into real life. Besides, training fund, training program, are likely to incur more cost.
Answer Question2:
Business negotiation links to human ability. There is a profound association between both as previously mentioned. To make a successful negotiation, many factors are involved; capital we suppose to have, both in 8K and 5K. In addition, we have to do some research, analysis, and once a problem occurs, we must find a solution. According to me, team working is a part of negotiation since we can learn about subjects, data, attitudes, as well as cultures that differ from the others in the team. What is matter is that there is not only one party during a negotiation, so, what we also need is some friends in business, not solely our personal ability.
By: Anongpat Worasuwat 5110514103
Palmhatye Koedlarp 5110514055
Q: 1 in my opinion 8K is a micro, which negotiation in a small group such as friends, family and relatives or bargain between sellers and buyers. This situation is an informal situation that people do not need more skill to negotiation. On the other hand in macro, 8K is not enough to reinforce, so 5K is an importance to raise more skill to negotiation in formal situation such as negotiation among business and international to get win-win situation.
Q: 2 Yes they can compliment in another, for example: in business strongest human capital may able to have communication and negotiation skill to reach the objectives. Negotiation cannot successful if they do not have strongest human capital. They are similarity to interdependent and cooperative to joined working into effective way.
Sirorat Saejia 082
Both of 8K (Human, intellectual, ethical, happiness, social, sustainability, digital, and talented capital) and 5K (creativity, knowledge, innovation, cultural, and emotional capital) are necessary to negotiation because when you interact with others, you need to make a relationship between you and them. You cannot talk about business issue only in negotiation, you need socialization as well. Ethical, you need to make your partner confident and trust you. In the mean time you can control your emotional, and make you have good mood before negotiation. Moreover, you can design about the place for negotiation such as restaurant, conference room, coffee shop, etc. It’s depending on each situation and level of importance. Knowledge, you need to have update and deep information in negotiation. If you don’t have information and knowledge, negotiation cannot go smoothly. Not only knowledge and information about business but you need to learn and know their cultural such as manner (i.e. greeting, gift, custom), characteristics (i.e. habit, attitude), etc. More importantly, you need to know their requirements and you have to use tactics, creativity, and innovation in negotiation. All components of 8K and 5K are useful to negotiation, they helps you success negotiation. You will receive and learn new things in each negotiation situation as well.
When people want to exchange something or want something from others, you cannot avoid negotiation. You can see negotiation and socialization are very important. Moreover, negotiation needs many skills such as logical skill, charismas skill, etc. All of skills are also a part of Human capital. If you have more capability combine experiences in negotiation, you will more successful. And these skills you have to spent time to practice and harvest experiences. They help you know which way can possible, what you should do or not. Currently, the world is more diversity, you need to open and learn new thing. If you get to know people and meet more people, you will more interact with other easier. There are many benefits to yourself and organizations if human capital resources are capability.
Krissana Karupongsiri 5110514006
1. In my opinion, I think that both 8k and 5k are very importance for negotiation. They are the most importance factor that can make negotiation complete easily. If negotiators lack some of 8k and 5k, they will have disadvantage on negotiation. Both 8k and 5k are very good concept. So, negotiator should apply both two concepts to themselves and understand it clearly.
2. We have many populations in this world and they exactly have different thinking, culture, and attitude. If they want something, they can negotiate with each other for satisfy their need. So, negotiation can make human happy and live in the peaceful world.
Anuthat Saelim 092
Q1.In my opinion, I think 8k and 5k are important to negotiation. Both 8k and 5k explained the human should have all of these qualities. If the person who have more of human capitals, they can negotiate better. For example the people who have knowledge capital, they can use knowledge in discussing and analyzing the issues. For people who equip with emotional capital, they can control their feeling well in negotiating; they will avoid anger and use reason instead. From the above examples, we can conclude that 8k and 5k theory have a link to negotiations.
Q2. Only human being can perform negotiation, therefore I strongly agree that negotiation is part of human capital. But how they compliment to each other? I think that negotiation is very important to human because in the society there are always conflicts of different need. Therefore we need negotiation to reach on win-win solution or agreement for every party. Meanwhile, negotiation also needs human capital in order to make it successful. Essential qualities like knowledge, intelligent, ethic and many more are the main factors in negotiating. So negotiation and human capital are compliment to each other.
Kanokrat Chaitada
Q: 1
8K and 5K theory that link to globalization because Negotiation occurs when bargain between parties, so they must have skill and capacities to use negotiate for gain advantage.
8 k and 5K theory is that way to help them to improve skill, capacity and ability to negotiate with other. For 8K theory it is a basic in Human Resource Development such as human capital, intellectual capital and ethical capital.8 K theory is capital for person want to high quality and it can use 8k to relate to negotiation. For 5 K theory it is a Human Resource Development in globalization t such as creativity capital, knowledge capital and emotion capital.5 k theory is capital from globalization. Person must have 5 k theory to negotiate with other to use knowledge, skill and emotion to support. It can make them to gain advantage from negotiation
Q: 2
Yes, Negotiation can compliment each other for negotiation a person must have 8 k and 5 k to support and help person know how to negotiate and improve their skill and capacity to use negotiate between parties. Before the person negotiation with other countries person must to learning about culture and understanding, so it can making successful negotiation.
Mr.Jittakorn Prommana
1.) In reality I think 8k and 5k are essential for negotiation to bring most people get more benefits. If you see basic in human resource development such as Talented Capital and Ethical Capital I decided to give example if you have ability to think about how you find the new innovation to reach the company successfully that is the Talented Capital, On the other hand you should concern about the Ethical Capital mean you didn’t make competitor got the injury. Negotiation it an activity of making decision with both two party got efficiency. Moreover the theories and negotiation must come together. To make a fulfill communication or bargain with other
2.) Negotiation is part human capital and they can compliment with this theory because if the people will the negotiation to do something in term of business or each other this theory can reach you get the successfully. Moreover I think that negotiation very essential for all of you. If you look at these theories it can make you to follow the result can make you perfectly.
Jittakorn 5110514013
Miss Apinya Silapavilawan
8k and 5k ; how they link to negotiation ?
8k is the basic Human Resource Development, we all have it inside ourselves but 5k is the concept of Human Resource Development in globalization which we have to build it up for our own self.The way that 8k and 5k link to negotiation is because of the communication among people, we all have to negotiate with one another between friends, family, co-workers and etc. so negotiation skill is needed in everone of us. Also, now the world become more globalize and only 8k isn't enough to live our lives in today's world. So, we need 5k to make ourselves become more productive by thinking of how to negotiate to have win-win situation. From that 8k and 5k can make us all become good human capital in negotiating with others parties.
Negotiation is a part of human capital, yes, but can they compliment to each other?
They can absolutely help each other because without negotiation or without human capital; negotiation would not occur. Negotiation process needed skills of listening, speaking, thinking, and etc. from human capital to achieve in negotiate with other parties. It can help creating win-win situation, help making peace in society and help ourselves to go forward and successful in our life in globalize world.
Thank you.
Ms.Watchareeporn Kitanantaworn 5110514074
In my point of view, human use the negotiations since birth that become the action of human. So I think that 8k’s and 5k’s theories are the key point that everyone has in their foundation for achievement in negotiation on the business. From Prof.Dr.Chira analyze that 8k’s and 5k’s are theories that about basic in Human resource development in organization and in globalization. It means that the person who wants to be in high quality of human capital they should have all 8k’s such as: intellectual, ethical, happiness, social, sustainable, digital, and talented. And 5k’s is consisting of creativity, knowledge, innovation, emotional, and culture that can enhance opportunities in negotiation in the globalization. So if every organization invests this theory into human capital will lead to gain successful outcomes. Somehow the main ideas are if every Kapital will lose these opportunities but will gain in one day. It say that experience can help people to have a better life.
Moreover, this theory and the negotiation are link together to obtain achievement the objective in negotiation and become the super higher of qualify person that it easily to exchange communication in different culture that it possible to bring people become win-win situation on the agreement also have more quality of life and become happiness of life.
Secondly, Negotiation and Human capital can complement one another. Because negotiation is a part of human capital management, and is the way to communication between human to human by pass through negotiation to reach understanding and resolve the point of different to gain the advantage for themselves by the end of the process. However, if we don’t have a good human capital, a conversation cannot be success in the good result. So the good human capital in the negotiation can be support all people to enhance the quality of life and improve ability to get the new experience in doing a business that can be bargaining from the competitor. It becomes successful in higher personal life that develop the nation to become international.
Luksanaporn Intarat
In my point of view, to deal with other people, participators need to understand basic factors of human being while rely on standard acts in order to improve our capability to be a worthy human who m others are going to value in. This can point out at the linkage between negotiation and 5K’s & 8K’s theory. As I learn I think negotiation is one aspect of human capital because it’s part of people ability that it’s inside oneself. So, such ability must be taken outside but anyway people who are participators need to be effective and efficient negotiation skills to become potential human capital both for themselves and their organization. According to 5k’s & 8K’s, those basics come from the way negotiation is. Negotiation is a discussion between at least two people so that it will come up with an agreement. To accomplish it, we need people who are role as negotiators with proper IQ, easily get along well with one another, usually enduring, wise to resolve and adapt to any change, and thinking carefully when making decision. In addition, they have to catch up with and survive among international standard, there are many areas they must related in: thinking and doing something new, wisdom, understand cross cultural, and EQ.
By the way, I think negotiation can compliment with adaptation and survival. For adaptation, as negotiators, it needs to consider other ways of life and that can bring about human adaptation because they have got to learn and understand it clear cut as they adopt it so that they can adapt with themselves to access into other’s mind and get an agreement done. Another with remaining alive at the last of negotiation whether in consequence they are going to face with failure they must stand still to catch next chance for trying again ‘til it’s done successfully.
Mayrisa Suriya ID:5110514067
Q1: Nowadays, we live in globalization century that people can connect altogether. So 8 K’s and 5 K’s both theories which have been important and related with the negotiation. When human have a good basic in themselves as well as 8 K’s and 5 K’s theories, they can success in the negotiation. 8 K’s and 5 K’s theories help them to be more creativity, more innovation, and more intellectual.
Q2: Negotiation is a part of Human Capital. Negotiation helps people to improve communication skills for being successful in personal level up into national and international level. So we can say that both negotiation and human capital enhance the success of one another.
kanokjun 5110514002
1 In my opinion, 8k's and 5k's theories are important and necessary for develop human skill and ability. And that is basic of human resources in real life. 8k's theory is basic that come from human ability that we should have and 5k's theory is basic that tell about human resource development in the globalization. All theory concern about human capital for use to negotiate and communicate with other to be successful in the goals of negotiation.
2 Yes, Negotiation is the part of human capital in real life. So 8k's and 5k's theories can help people have successful in negotiation. And make communication well in both parties. The both can receive new knowledge and new idea together. And all theories of human capital are the key for success the goals in real situation.
Jutaporn Yaowananon 017
1) As we know, negotiation is an important tool that all of us use at different times, at different phase of our life, to achieve different goals. So 8K and 5K theories is necessary and directly related to the negotiations because negotiators should have a tools and good skills for to help negotiate have more effectively in globalization.
First, 8K’s theory is fundamental to the development of human resources for built a strong of human resources in many side such as knowledge, skill, ethical, attitude and talented. You can see from many countries around the world including Thailand, try to focus on developed in the human resource has most effective for to be a major force in developing countries to grow further.
Second is 5K’s theory that is a new theory that makes a person understand and accept new globalism and enhance the opportunity and competition in globalization. So 8k’s and 5k’s are directly to linked to negotiation because human resource only can cause the potential outcome in negotiation.
2) Yes…In my opinion, I think that negotiation is apart of human capital and they are complement one another because negotiations take place in society because of have human. When human has negotiation together it become to competition for victory. And successful negotiation that come from a high quality of human capital, include has a good knowledge and good skills that 8k’s and 5k’s can make human capital become a high quality skills for to develop and compete with other countries and keep pace with the era of globalization.
1) 8 capitals and 5 capitals are very important for making negotiation, people who want to negotiate with other must have the ability to make negotiation successful, no matter what area of negotiation, there are very important for all area of negotiation. For example, if you want to cheaper price of product, you have to know how to bargain with seller, if you don’t know how to bargain with seller you might be fail about the discount, so 8’k and 5’k are link with negotiation, because both 8’k and 5’k can help people bargain or negotiate more effectiveness and efficiency, so it’s more likely to be successful of negotiation.
2) Negotiation is part of human capital. Human capital can implement to one another, because people have different human capital, when people come from different culture they might have the different human capital, so when they make negotiation they can learn to each other and they can exchange their idea, knowledge, thinking, etc. For example, when Thai people negotiate with Muslim people, Thai people can understand their culture more, because nowadays Thai people misunderstand a lot about Muslim culture, so if Thai people can negotiate with Muslim people they can improve their human capital and understand to each other more,
Suneeporn Suntornhitanon 5110514084
Q.1
Negotiation is a process where each party involves in negotiation try to gain an advantage for themselves. There are many way to use skill so, I focus on 8K's and 5K's are a basic in human resource development and human resource development in globalization that can help people improve their ability in the negotiation.
8K's theory are concern about capital of a personal include with human capital, ethical capital, and social capital, which are the basic in human resource development that should improve their human capital skill to the globalization.
5K's theories are the capital that prepare for globalization competition include with creativity capital, knowledge capital, and culture capital. Both theories are support in negotiation, there are an importance things that can make negotiation achievement.
Q.2
Negotiation and Human Capital can complement each other because negotiation must have other side of human capital to help negotiation be successful and make other people understand between each other. They can learn from exchange information for improve to high quality of human being.
Kanlayanee Rasmeesukhanon 5110514009
1.How 8k’s and 5k’s linked to negotiation??
Both of 8k’s and 5k’s theory are very important to our real life, to communicate with other. 8k’s is the basic of human resource development that we already have and should to have it in ourselves, and 8k’s focus to develop and contribute the human capital to make anything easier and make them know themselves better. Then, they can accept to improve it for greater future. But 5k’s is the developing of human capital in globalization that we have to learn or build it up to more capital. For negotiation, both of 8k’s and 5k’s are necessary because If lack one of them you can’t make the best one. 8k’s is your capitals that already have like ethical capital, social capital, etc. But today the world become more globalization, 8k’s are not enough anymore. So, we need 8k’s to have a better capability when have to negotiate will other and have a win-win situation.
2.Negotiation is the one part of human capital, yes. But can they complement one another, how??
To make a successful negotiation, good people will lead to positive result like a listening skill, thinking skill, etc. but if have to has a skill to negotiate with other parties, it help you to have the best and right way to negotiate and bargain anything to become a successful and win-win situation in the globalize world.
Phoomwit Kaenkrachang 5110514064
Q1. In my opinion, I think both 8K and 5K theories are really very important to negotiation. If human has all of these skills, they will negotiate easily with another. For example from 8K, if the person who have happiness capital, that person will be able to control their feeling while they negotiating and they can change the atmosphere from stress to happiness. For example from 5K, the people who have creativity capital will always have a brand new idea to negotiation. That makes the new knowledge in the negotiation. I think these two theories have to run together while negotiating.
Q2. Yes, negotiation is part of human capital. people have to use these both together to succeed in negotiation. people have to find the best solution in negotiation. on the other hand, they have to use knowledge capital, emotional capital, ethical capital, and others together. then they will clear all problems and get win-win solution.
Tanaporn Saelim 5110514037
1.How 8k’s and 5k’s linked to negotiation??
They are important for negotiation because that we known negotiations is part of "human capital management" and 8k's is the basic in human resource development, it's about the foundation that people should have or it is the framework for helping people develop their personal and organizational skills, knowledge, and abilities. For in an organization Human Resource Development includes such opportunities as employee training, employee career development, performance management and development, coaching, mentoring, succession planning, key employee identification, tuition assistance, and organization development. So, to be a negotiator everyone must have these skill inside themselves. and for 5k's it's the wider and biger than 8k's because it's about global so if you want to go to global it's mean you can cover anyone it's higher level than 8k's that people should develop themselves to the global. So both of 8k's and 5k's are part human capital management and they linked to negotiation because both of them are the foudation of international negotiation.
2.Negotiation is the one part of human capital, how they can complement one another,??
They can compliment one another because negotiation is part of human capital management so when people have good human capital management they also have good negotiation because they have good foundation skill that necessary to use in negotiation skill and to know the way to got win-win situation from consider to the human capital management.
Mr. Chotipong Thitiprakarn 5110514024
Q1: I totally believe that 8k and 5k are very important for negotiation. Although, I heard the word that “if there is no human, no more negotiation” but for my view, if there is humans but no one has no ability and skill of 8k and 5k, the negotiation can’t also reach the great point of negotiation. Thus, to be human is easier than to be a great negotiator.
Q2: Negotiation is part of human capital, I agree with this sentence. As I answer in the first question, to be a great negotiator is very difficult. What thing can make you to be great negotiator, exactly human capital. Human capital is the knowledge and the knowledge is not only about in the textbook. Knowledge is about everything, you may get the knowledge from difference sources such as from your experience, from your panic or whatever. Everything makes you become stronger and cleverer to help you for negotiation. Therefore, human capital is very needed for negotiation.
Prapapan Pana-ampon 5110514053
For Q1
Human capital has important to negotiation. And both 8k's and 5k's theories is skills that take to development for human capital.I think 8k's is basic skills that haman capital need to have in negotiation. for 5k's is theory that make negotiation to achived. So both 8k's and 5k's linked to negotiation.
For Q2
I think negotiation is part of human capital because negotiation is communication that need to do in every day life and if human has skills in negotiation, that negotiation is success. Before that will negotiation, human need to learn and practice skills for win-win situation result.
Kanisa Phongsuwan 5110514001
1.How 8k’s and 5k’s linked to negotiation??
In my point of view, Negotiation need to deal with people so we need 5ks and 8ks to develop human to be able to fight with other. 5Ks are about the way that we can communicate with other on globalization community, we need to concern in this topics because now "WE ARE GLOBALIZATION CITIZEN" and for 8ks are about basic of human resource development those we can improve our people to be better and to be able to negotiation with others. So, I strong believe that these two topics can help us while we have to negotiate with another.
2.Negotiation is the one part of human capital, yes. But can they complement one another, how??
We are from different place so we got different culture so, our human capitals are not the same, it can help each other to have more understanding among us. The way of learning can also help both parties know each others better and the negotiation will be success.
Tidarat Petchsang 5110514040
1. 8 K's and 5 K's are very important and linked together. Suppose we lack some of its (such as 8 Ks), we cannot know more about how should we live our lives. If we lack all of those 8 Ks, we cannot know about globalization too. if we do not know about ourselves so, we do not know about globalization and we cannot negotiate with others as well.
2. Negotiation is part of human capital because if we want to negotiate with others, we must know about ourselves first like ability, skill and tactics how can we say for negotiate with others in order to get win-win situation. If we know, it will link us to connect with each others as global.
So, anyone wants to be success in the real business, they should have more about human capitals in order to be a leader in the world.
Asanee Permpoon 5010514098
1) How 8K’s theory and 5K’s theory linked to negotiation?
For me, I think that 8K's theory and 5K's theory are important parts of negotiation. They all are completely linked together. All elements in 8K's theory and 5K's theory give good factors for the readers to be able to apply in our daily lives. These are very important when you work with people because you can't avoid communicating with different kinds of people like in the business meeting, etc. Anything can be happened all the time. These two theories are the best ways for people to use them as guidelines for working with other people in a part of Human Resource Management. When we apply these two theories when we talk or communicate or negotiate with other people in our daily lives, we will find that everything is going to be better. You will know how to cope with all situations and all problems. You will know how to control the situation, emotion, and also the important part of the meeting. To sum up, 8K's theory and 5K's theory are very significant for everyone to learn and apply for their real lives. It can help people to have more skills to negotiate and manage with everything perfectly.
2. Negotiation is a part of Human capital, yes, but can they compliment one another?
Both negotiation and Human capital can compliment one another. First of all, Human capital is about the competence of people including knowledge and skills to do everything. Negotiation can't happen without people. When people negotiate with others, it's not just talking. To negotiate with others who you know well or who you don't know, you have to be able to communicate. Moreover, you have to have knowledge about what you are talking and how to negotiate with others effectively . It brings you the respect. Also, if you have good skills in working with other people, it will help you to be easy to communicate and negotiate with other people. Furthermore, negotiation can compliment Human capital. When you talk, contact or negotiate, you will receive new things like people's opinion, thought and competence. You can apply what you learn from the others in your life for better competence, skills and knowledge.
Mr.Bundit Prasopsukchoke 5110514050
1. 8 K's and 5 K's in negotiation concept is important to develop human skill to be better for negotiation. 8 K's is the general concept of negotiation that help you to negotiate normally but if you go to global negotiation 8 K's are not enough, so you want to use 5 K's to help together. Therefore if negotiator can use both of 8 K's and 5 K's to your negotiation it will be successful easier and give advantages to you.
2. Negotiation is part of human capital because when you want to negotiate with other you want to have a good one to make sure that you have more knowledge or information too much to negotiate. Negotiator must to hard practice about negotiation to get win-win solution.Therefore if you have knowledge or information too much your negotiation will easier.
Arreena Mhadsee 5410514060
Q&A-1
8 K’s theory is a basic in human resource development and 5 K’s theory is a human resource development in globalization. These two theory related to negotiation for connect to other when you have been make agreement with
them. It also use three similar quality are skill, knowledge, and attitude.
Q&A-2
Negotiation is part of human capital, right? Exactly they can compliment anytime like when you have a meeting with someone. You should be compliment by say something is pleasant word sincerity, so it is not differ from truth. Otherwise it is can make them resist. Compliment can complement the audience comply!
Supornpim Puntayusoh 5110514086
1.) When you have to negotiate or make agreement with other people for finding the mutual benefits. 8K’s and 5K’s are the important things like capital that you should have. If you have 8K’s, can help you have more skills to negotiate effectively. You can communicate with others by use your capital. Example: social capital to understand and connect with others in the society. 8K’s, there are intellectual capital, ethics capital,…etc.
5K’s is a new theory. There is creativity, knowledge, innovation, cultural and emotional. These things can help you develop your ability to make you achieve in negotiation in the globalization.
2.) Yes. Negotiation and human capital can compliment another. You have to use your human capital or your skill to do negotiation. Both of them are related together. If you have skill, it can make you achieve in negotiation. Moreover negotiation will help you to solve the conflict between the parties that happened. Or can make people joint benefits together.
Montita Khongpol ID:5110514066
1.) The successful and effective negotiation requires high capacity of human resources which are the most valuable capital in organization. The 8 K’s theory is the main concept of human resource development that provides needed capital that has to be invested, such as intellection, ethics, happiness, sociality, sustainability, digitalization and talent. Moreover, the world is changing rapidly. Globalization is playing a more significant role. Only 8 K’s theory is not enough. The 5 K’s theory is required to create more creativity, knowledge, innovation, emotion and culture. From that, 8 K’s and 5 K’s relate to negotiation in development of human resources or negotiators.
2.) Negotiation is part of human capital because people need to live together interdependently while each also has different needs, cultures and values. Then, negotiation is like a needed tool that human use to reduce conflict of diversity and to reach goal which all parties will gain benefits fairly. In addition, negotiation also relies on human capital because if there is no human, it doesn’t make any action. Moreover, good human capital bring toward efficient negotiation. It means people need various skills which are both efficient and effective to reach successful negotiation. So, we can say that negotiation and human capital can complement one another.
Manatchaya Phetsawat
1. 8K’s is a basic of human resources development which is quite important factor for negotiation and moreover, everybody already have all of this theory in the negotiation. In the same way, 5K’s is an important for human resources in organization and globalization as well that use to deal with others. In addition, it realizes knowledge, creativity, innovation, cultural and emotional for negotiation. If people lack of both 8K’s and 5K’s that might make the conflict among parties. Finally, 8K’s and 5K’s is the most important to make successful negotiation.
2. Human capital is an important to successful negotiation because people have many skills, knowledge, culture and etc. to deal with others that makes a good result or effective negotiation.
Phuvadon Boonworavoot
1). First of all the process of negotiation need at least two party to negotiate. However negotiation will happen when they have a different interest so 8k and 5k can make people gain more benefit to their negotiate. For 8k is a basic in Human Resource Development. If negotiator have 8k's theory, they can easily to negotiate and can make a good efficiency. They cannot only use their knowledge and their skills to negotiate but they must to have Ethical Capital, Social Capital, and Happiness Capital, Human Capital, Digital Capital, Talented Capital to be more influence. For 5k’s Theory is Human Resource Development in globalization. Its can make a good negotiate across the country. It might be create a good value and make a good relationship with other. Therefore, 8k’s and 5k’s it can help negotiator to be successful in negotiate.
2). Negotiation need people to negotiate and when people have different of thinking it will make a conflict of need so negotiation will happen. A strongest human capital can make negotiation successful. When they have negotiation the good result for them is win-win solution because it can make good benefit both of them.
Ms.On-nicha Musikawan ID:5110514094
Answer 1: I think 8 K’s and 5K’s is so important to negotiation because it can make negotiation with other very well. If lack of one or the other is cannot make well negotiation. I think for 8K’s and 5K’s theory is the way that helps to improve human capital to have more ability and it can make them to improve themselves. Example; Happiness capital from 8K’s theory and creativity capital from 5K’s theory, when two thing work together , it will allow us to negotiate in a good way because we will have creative thinking and ideas in a positive way. Finally, 8K’s and 5K’s it is indispensable in the negotiations because if lack of them it cannot have a good negotiation.
Answer2: Yes of course, I think negotiation is part of human capital because 8K’s and 5K’s theory can make human improve themselves and when human capital have more skill, more ability, it can make them to do a good negotiation between parties. Finally, I think I can say that both of them can make successful to negotiation with other people.
Ms Darat Korrakod 5110514032
1. In my opinion , 8K's and 5K's are link to negotiation because 8K's and 5K's can help to be successful in negotiation. All of capitals which discovered by Professor Dr.Chira , are important for ownself and and suitable for the present live. And for 5K's (new) theory , it seem like value added for 8K's , which benefit for human in the globaliztion generation because it can increasing the potential of negotiation to complete with each other .
and another point is both of them is the way to successful , Let's me mention about the knowledge that I got from class last week , Professor told that there are 3 quality needs for successful which are skill , knowledge and right attitude. Negotiation is considered the one skill that can developing and become the key factors to be successful.
as well as 8K's and 5K's theory also need to developing and supporting for goning to be the factors for succesful as well.
2. Negotiation can compliment human capital , because most keys factor of successful in negotiation come from good investing in human capital , and that successful will help increase value for human capital and other capitals as well.
Prapawan Krutkleaw#054
1.For 8 K’s theory is a basic in human resource development that we should use all of them to be base on negotiate, first of all we also have human capital and when we need to negotiate with others we should know about what we need to be the result of this action. After that inside ourselves we should concern about the action that we have done is right or not, next if the mood of negotiator isn’t good can effect to the result also. And then we should social capital, sustainability capital to helping negotiate to b successful. Digital capital is more important nowadays and then the talented that each of the negotiator also have in different to push more opportunity to do well in negotiate.
Next, is about 5 K’s theory is the new theory which is just coming up because nowadays globalization is growing very fast so, if we just do something in the same way for long time it maybe cannot give the best feedback. Then we should have creativity, knowledge, innovation, cultural, and emotional capital to using in negotiate. It can help us to develop our skill to take advantage from others.
2. In my opinion, of course it can be associate to another areas because for the basic reason, I think that normal life of people also have negotiation it’s not just about business or in some organization but it include in routine so it can complement in another part. For example we concern about ethical capital then we can using negotiation to be one part of this issue to discussing about the ethical capital.
Jirawan Khaewsanun
1. How is 8k and 5k linked to negotiation? Explain carefully.
I think base on two theories is human resource development. When you want to develop you must use communication for learn and practice all of human. The reason is why human want to communication because it can use more advantage. Especially it can link with negotiation, in each capital of 8k and 5k it can make human has more ability and different thinking, like Professor teach me in the class room. If you have all of 8k are human capital, intellectual capital, ethical capital, happiness capital, social capital, sustainability capital, digital capital, and talented capital it can make successful when you study or you work. And if you do together with 5k are creativity capital, knowledge capital, innovation capital, culture capital, emotional capital. It can make successful in your life and achieve the goal.
2. Negotiation is part of human capital, yes, but can they complement one other?
How?
Now has many factor that very important with negotiation, especially human capital because human is important factor to success with negotiation. The reason is if that human has more skill and has many side of human resource development. That show your company successful with negotiation.
Panaree Suksawat
8k's and 5k's is important in negotiation because it is one part of human resource development that people have to had to deal with other people in globalization. it uses for developing the human capital in the organization to do negotiation well and globalization people have to compete. So, they have to improve their ability to communicate with others to gain more benefit but they will not hurt other people.
Yes, it is important to people in the organization around the world because negotiation is one part of human capital, without negotiation the business will not exist, even the society will not appear. And without people, negotiation will not exist as well.
kusumamal pachimsawat
อาจารย์คะ ดิฉันได้อ่านและได้ความรู้มากมายทุกวัน ในฐานะนักธุรกิจถ้าสามารถนำความรู้นี้ไปใช้ได้ประโยชน์มากคะ ตอนนี้อยากกลับไปเรียนปริญญาตรีอีกครั้งความรู้เรียนไม่หมดจริงๆคะ
Ms.Chanisorn Sangngern
Search Internet, "crucial conversation." It'is a book/ how crucial conversation related to business negotiation? / Negotiation and communication are related, how many forms of communication?
As I have read the meaning of crucial conversation from the internet, I think crucial conversation is one kind of negotiation tactics. Crucial conversation is happened when two or more parties make the disscusion, and come up with various opinions leading to high stake and strong emotion. By the way, crucial conversation might hurt us or another party, because the situation is quite serious. The result of conversation could have a huge impact for our life. In business, it seems to be a negotiation. The reason is you need to negotiatie what you want even you bargain with your boss or among business and business. The objective is very similar, that is about asking for the way you want. If you handle even a seemingly insignificant conversation poorly, you establish a pattern of behavior that shows up in all of your crucial conversations. On the other hands, if you know how to handle (even master) crucial conversations, you can step up to and efficiently hold tough conversations about practically any topics.
Negotiation and communication are related. Great negotiators are great listeners. Notice that, if you don't do a lot of talking and spend much of the time asking smart questions and concentrating on the answers. You also take the time responding to what what you have heard as opposed to reacting in an unnecessarily adverse fashion. It's important to communicate your goals in the negotiation process while being flexible enough to respond to opportunities that present themselves in the process. Remember, even if you don't like the other person or his communication style, you're negotiating because you have to. If you could simply get your way, you wouldn't be in this situation. Therefore, no matter how you feel about another party, stay focused on the issues that need to be resolved. The key is communicating your dislike reduced the chances you will accomplish your objectives. Of coure simply put, focus more on the problem and less on the person. From all of above, an effective communication is straightforwardly relative to an effective negotiation. The better the communication is the better the negotiation would be. Debate does not mean fighting and shouting, instead it is simply the exchange of one’s ideas, thoughts and opinions with each other. So, communication is an art and one should govern it to stand out in all kinds of negotiation.
Actually, there are several types of comunication. I would like to mention about verbal communocation, nonverbal communication and visual communication.
- Verbal communication: it is associated with the transmittance of language or words between two or more parties. It can vary in form; for instance it can be formal or informal, or personal or impersonal. This type of communication included speaking, written, and sign or wording.
- Nonverbal communication: it is the process of transmitting wordless signals between two or more parties. Nonverbal communication includes reading facial impressions including eye contact, body language including posture, stance, and movement, gestures and touch, space and time language; the concept that we can communicate something without writing it, speaking it, or showing it. For instance, buying a big house communicates social status.
- Other communication – Visual Communication: the transference of a message and information in forms that can be seen by the eye, primarily involving two-dimensional images. It is a powerful supplement to text or spoken word when attempting to convey a message. Examples are typography, print and graphic.
Created by Ms.Chanisorn Sangngern 5110514020
Suphitcha Ek-uru 087
1. Crucial communication is which those with high wager and strong emotional. If we understand the crucial conversation and know how to reduce any risk consideration such as safety, productivity, etc. Then the conversation can bring the best result that everyone merely to give true opinion, and be able to motivate listener to understand and agree upon you. In addition success in crucial conversation is to let the information flow between people. The party should know when to talk, or stop, know own story well and motive (safety and mastering). In negotiation, the conversation between two parties can be strong emotional or wager topic that seriously needs to be agreeing between parties such as negotiating about overlapping territorial claims area. The negotiation must involve understanding crucial conversation because any mistaken conversation may lead to conflict. So if the party understands crucial conversation then the negotiation will be positive.
2. Communication is transmitting messages between sender and receiver. The process of transmitting communication is very important to the negotiation. During transmitting there are barriers that cause ineffective communication and may lead to wrong messages and misunderstanding between the two parties. Accordingly communication is one the key to success negotiation. If the communication is fail during negotiating, the conversation between parties will result ineffectively agreement or none agreeing because the information between the parties receiving has been interrupted during the communication. The barriers in conversation could be from difference; culture norms, history background, information and language.
There are two ways of communication; non verbal and verbal communication.
Non verbal communication is transmitting information without using word. It is transmitting via face expression, body language, or signal. People tend to believe in non verbal communication more than verbal communication because the non verbal communication comes from thought and feeling of sender.
Verbal communication is transmitting information with word or speaking. The verbal communication will effective when both communicators understand the language and sound of word. Normally meaningful verbal communication need to be between people who have same the same sense, culture and background. It is quite complex to use this communication form if between communicators are difference.
Noppakorn Prathat 5110514042
Q.1 How crucial conversation related to business negotiation?
- In my opinion, Crucial Conversation is a book that teach who read this book to discussion. And Crucial Conversation is also one of negotiation that discussion between two or more people that where stakes are big, and they have different idea, and involve strong emotions and outcome greatly impact their lives. Crucial Conversation need to well prepare such as when negotiation can control emotions, and more skill to negotiation.
Q.2 Negotiation and communication are relate, how many from of communication?
- there are two kind of communications form. there are verbal communication and non-verbal communication. Verbal communication is one kind of communication that must use voice to communication to directly. Nonverbal communication is kind of communication that use expression, hand, eye contract, and posture to disclose their information. Thus, both verbal and nonverbal communication are helping negotiation to easier to get successful.
Nopparat Saelim ID: 5110514043
Negotiation and communications are related. How many form of communication?
I think that in negotiation, it’s important to have good communication skills to encode and decode the message effectively. Because if there is some word missing, the meaning may change and people can loss their benefits.
There are two forms of communication.
The first is verbal communication. The message transmitted by verbally. It consists of oral communication which people spoken when face-to-face, speech, and voice over the internet and another one is written communication like email, letter, report. I think the most common form of communication in business is written communication for both internal and external environment.
The second is nonverbal communication. The message can be sending or receiving by use the body language of the speaker such as appearance; clothes, hair style, body language; gestures, postures and sounds; voice tone, volume.
Sometimes, both verbal and nonverbal are combining together in some situation. Example like when someone wants to persuade another, they have to talk by verbal but it’s not enough they should think about the voice tone or volume to make others get involve and believe you.
How crucial communication related to business negotiation?
I think that in business negotiation, the goal should be to obtain a win-win outcome which leaves all parties of a negotiation satisfied. Moreover it’s according to the informational resource for business communication skills to communicate other parties to achieve this outcome that involve knowing what other want as well. From this, it related to crucial communication because this book talked about how to communicate effectively. In addition, it’s about the tactics to communicate while people are getting through the negotiation.
Watchareeporn Kitanantaworn 5110514074
Q.1
Crucial conversation is one form of negotiation about Interaction that happens to everyone that affects to the quality of our lives. Crucial conversations are including with the opinions vary, stakes are high, and emotions are strong which related to the difficult problem conversation. Therefore, we need to concern the issues such as safety, productivity, diversity, and quality which make the conversation to be successful. However, we need understanding the dialogue by give everybody free by adds their thoughts, ideas, and opinions to knowledge and information between people. In the negotiation if we understanding the crucial conversation then the negotiation will become safety to reduce the riskiness.
Q.2
Communication are related to negotiation is the activity of conveying the meaningful information. It can communicate with anyone anywhere anytime around the world. Normally, communications are needs the receiver to understand the message of sender. In the addition, there are several form of communication, which is symbolic, written, verbal and nonverbal, also add up into digital or electronic form of communication. The communication is important that effect to our lives. Thus, the best form of communication is face to face of verbal communication where people who to receive clearly the information, emotions, eye contacts and words that come to know them entirety, and have the benefit of more accurate perceptions. The other side, for the nonverbal communication is express by not using word by express through face and body language. So we need to control the emotional by don’t show the anger emotion then we will get the positive way in the negotiation.
Palmhatye Koedlarp 5110514055
How crucial conservation related to business negotiation?
Crucial conservation is an important for business negotiation, because its help to develop conversation to be successful in several way. Start with heart is a first step when you set the goals and want to attain the goals, not only your effort but you should do by using effort and heart together. You will have more power to achievement the goals. Another one is safety, when you want to negotiation between other businesses in another country, as you know that difference cultural also different in language, attitude, and belief. You should seek the safety way when you talk to them in order to get win-win situation. Safety conversation can be a guideline to you how you should start and how you should stop to avoid conflict between both parties as same as you can control your emotional as well. Moreover listening carefully is necessary to use this time to thinking to seek conclusion or solution to be successful business negotiation.
Negotiation and communication are related. Negotiators need to have communication skill to develop and improve their knowledge and ability to learn the way to successful communicated by using a form of communication to be a guideline.
First of all; Verbal communication that occurs between two or more people communicated by using language. In this type feedback is very important; you can get the outcomes from what you said. The feedback can tell you “it is good or bad” that you can improve your performance in a better way.
Second; Nonverbal communication such as facial expression, you can use facial expression to conveys your emotion what do you think or what do you want without spoken.
Luksanaporn Intarat
Crucial conversation is a kind of communication which people do discussion among high bet and many views with emotional concerns. It can happen routinely as interaction toward each other while it impacts people life more or less. As in business negotiation, there’s conversation all through doing negotiation which not only talk and talk and ends with win-win result. Instead, negotiation it is to keep communication in order to bring about win-win result finally. However, keeping communication is harder because where negotiation is happened it needs core attention to listen and respond back to remain most benefit, if participators all can end with win-win solution it can show how effective communication it is during negotiation, unless it can lead to conflict and ending relationship. To accomplish negotiation where there’s crucial conversation happened because when high bet introduce, opinions got to be vary, and intense emotion come, by casual conversations can become crucial then. After that all related in will be affected because of failure of negotiation. Hence, within negotiation even in business and real life be handle crucial conversation, don’t avoid them but face it wisely, imagine it’s as debate which participators have to control their emotion well, take deep breath, and complete their own objectives with compromising better.
Negotiation and communication are related, communication that participators use, come in different forms. It may be verbal, which means that there is the use of words, and nonverbal which denotes communication through actions and behaviors. It can also denote, whether an event is formal or non-formal. Negotiation as well it also need both forms of communication because with only one type – verbal might not be described what participators actually want to transmit with the use of word same as there are things that words could not fully describe where only an action or gesture could express the real meaning that the speaker is trying to convey. That’s why they’re related the different types of communication media are increasing day by day to ensure clarity and eliminate the ambiguity in communication.
Suteekarn Somnual 5110514085
1. Crucial communication is the toolset or tactics to helping people to in important conversation especially in the high risk and strong emotional. So if we understand the crucial conversation and know how to reduce it such as inflation, productivity, minimum wage for employee, financial etc. So you will be able to call listener back and motivate them to listen and understand and you until accept and agree with you. So learning about crucial communication is very useful to reduce conflict for every party such as supplier and company in business or company and customer.
2. Communication is transmitting messages between sender and receiver. So it’s very necessary for the negotiation process because every party have to share their own ideas and opinions to making decision and discussion. And the communication is one of the key to success negotiation. However, during the communication in negotiation can cause the fail because of some barriers such as place, sounding or other environments. So when you have to do the negotiation, you have to prepare every step of communication to be perfectly to get the successful.
There are two ways of communication; non verbal and verbal communication.
Non verbal communication is body language that uses your body especially facial to send the message, non verbal is very important in negotiation process because it can be one way to make the situation be better such as smiling. And also you can know other’s feeling and non verbal can use to repeat the messages from verbal communication.
Verbal communication is one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language. This way is important for sender to send the messages to receiver to understand more clearly but at the same time in negotiation this communication way is very important to speaker to use speaking skill to make all the process successfully and completely.
Nutkanok Chantrakul 025
Q.1
In my opinion crucial conversation was necessary when we deal with a pressure while we are negotiation, because around that time it has high stake, opinion was vary, and emotion was run strong, making a one step mistake can end that negotiation in fail. So we need to control our emotion end lead to use it as a right time in order to make negotiation end in win-win solution. We also need to think carefully in order to choose dialogue to suit with a situation as well as know when to press the topic and when to stop. We also need to learn to look at people non verbal action because some time want can us the best is not their word but their body. If we can read it we can take that as advantage to make negotiation go with our flow as much as possible.
Q.2
There was two kind of communication first is Verbal, and second is not verbal. Verbal communication is by a word it was a common tool in communication because we can translate what we think, what we want in to word directly. While non verbal communication is a signal that we show from our body like, hand, eye contact or body posture. It’s was a indirect communicate since receiver need to analyze what we trying to tell them if we use it carefully it can support our verbal communication to make we look more creditable
Nopawan Srisalub 5110514044
I think that crucial communication is a part of business negotiation. It’s one component that can be useful in some negotiations. That’s because some situation can use strong emotion to find the results. It’s a good tactic for the strong or serious situation that’s hardly to find the result. That’s the way we use crucial communication must come up with win-win situation too. However we should know the right time to use it, if not, it might cause of conflicts. Thus strong emotion can get the effective negotiation’s result.
Communication is the essential part of negotiation. To success in communication, messages that would send by sender must be clear, and then the receiver must understand and decode it back to the sender. So, the point is to transmit message effectively. If sender and receiver transmit message well, the communication would be effective. Normally there are main 2 types of communication. Those are verbal and non verbal.
For verbal communication, it’s talking about the word or language that the sender uses. It can be talking or writing. However to use verbal communication, we have to think about the occasion, formal or informal and which language is proper. The language that we use must be accepted by every parties. If it’s the formal communication, bewares of slang words. Thus the verbal communication can make the communication effective if we can transmit it well.
For nonverbal communication, it’s the transmitting of body language. It includes posture, eye contract, movement and hand signs. Sometime one body language can tell many words. However the body language that the sender uses must be clear and understand by the receiver.
Mayrisa Suriya 5110514067
Q1: By definition, crucial conversations are about tough issues. Crucial Conversation discuss between two or more people where (1) stakes are high, (2) opinions vary, and (3) emotions run strong” and the outcome greatly impacts their lives.
First, opinions vary. For example, you’re talking with your boss about a possible promotion. She thinks you’re not ready; you think you are.
Second, stakes are high. You’re in a meeting with four coworkers and you’re trying to pick a new marketing strategy. You’ve got to do something different or your company isn’t going to hit its annual goals.
Third, emotions run strong. You’re in the middle of a casual discussion with your spouse and he or she brings up an “ugly incident” that took place at yesterday’s neighborhood block party.
In each example, some element of your daily routine or your business could be forever altered for better or worse.
But it doesn’t have to be this way. If you know how to handle (even master) crucial conversations, you can step up to and effectively hold tough conversations about virtually any topic.
Because of Crucial Conversations are a distinct and definable set of skills that produce professional and personal results. They found that most of the time, top influencers were indistinguishable from their peers. But as soon as the stakes grew high, emotions ran strong and opinions differed, top performers were significantly more effective than everyone else.
Q2: Of course, Negotiation and Communication are related. However negotiation is a form of interpersonal communication. Communication processes, both verbal and nonverbal, are critical to achieving negotiation goals and to resolving conflicts.
While it may seem obvious that how negotiators communicate is as important as what they have to say, research has examined different aspects of how people communicate in negotiation.
Another of those, the characteristic of language that communicator use, the use of nonverbal communication in negotiation, and the selection of a communication channel for sending and receiving messages.
Kanokporn Keawgabthong 5110514107
I think crucial conversation is the way how to make your conversation with others to become smoothly that makes the conditions and the outcome good. It makes the communication done in the good way. So I think this type of conversation makes everything ok and become good with peace. So it will be good that uses the crucial conversation relates to business negotiation. In the business world, sometime it has some conflict because of the benefit that they will get. In addition, crucial conversation will create the business condition that helps people or businessmen speak with complete candor and respect of each others and initiate spirited dialogues and reduces deference and defiance. Moreover, this type of conversation achieves results through effective conversations and promote the best ideas, save time with fewer meeting, have less disagreement, and build more alignment with better decisions. All of benefits, in every negotiation should apply this kind of conversation to business negotiation.
Negotiation and communication are related, if it does not have communication; the negotiation will be not occured. So both of them are relate in positive relation. In addtion, the negotiation will be succuss or not depending on the effective communication. Moreover, I think there are two forms of communication that are formal and informal communication. It will be used in different depending on each situation.
Nattaya Siriarayaporn
Q1. How crucial communication related to business negotiation?
The crucial communication skills are those that equip us to consistently build and maintain more successful, long-term, and high-value relationships. And the negotiation will success the negotiation must care about the communication and avoid the conflict togather. In the business negotiation there are the two parties come to bargain together. In the bargaining must to be the win-win situation which the both parties must receive the advantage together. The negotiators must to know about the rhythm to speak, listen and stop. So, if the negotiators have the crucial communication and know to control their emotion they will achievein the negotiation.
Q2. Negotiation and communications are related. How many form of communication?
The communication is the activity of exchange the information. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication. Communication requires that the communicating parties share an area of communicative commonality. The communication process is complete once the receiver has understood the message of the sender.
There are two forms of communication: Verbal and Non-verbal communication
The verbal communication is the process that exchange the infomation by use the voices to communicate which includes discussion, speeches, presentations, interpersonal communication and many other varieties.
The non-verbal communication will use the body language to communicate. The non-verbal communication includes gesture, body language or posture; facial expression and eye contact.
The both forms of communication has a direct impact to the negotiation because the communication is the exchange and flow of information and ideas from one person to another. If there is the mistake in the communication, the negotiation might fail. So the negotiators must care in their languages and their gesture for the successful negotiation.
Chormuang Jinadith 5110514022
1. How crucial conversation relate to business negotiation?
To explain how crucial conversations interact with business negotiation we must first define both terms. To begin with, crucial conversations is basically defined as a debate involving two or more people where: stakes are high, opinions contrast, and emotions go strong while business negotiation defined as Bargaining (give and take) process between two or more parties (each with its own aims, needs, and viewpoints) seeking to discover a common ground and reach an agreement to settle a matter of mutual concern or resolve a conflict, so basically from the definition of both terms we can realize that crucial conversations are part of successfully business negotiation. It’s essential for the well being of any business.
2. Negotiation and communication are relate, how many from of communication?
(Verbal and non verbal)
There are 2 forms of communication, verbal and non verbal communication. Verbal has meant itself that anything you speak is verbal. Non verbal, there are many ways to perform non verbal communication, but I think it mainly presented by body language such as hand gesture, facial expressions, eye movements, and even the tone of our voice. Good communication is the foundation of successful relationships, both personally and professionally. But we communicate with much more than words, so non verbal communication is very important. The ability to understand and use nonverbal communication is powerful tools that will help you connect with others, express what you really mean and build better relationships. Furthermore, negotiation needs both verbal and non verbal communication; the negotiation will be success or not depends on the communication skill as well.
Nontree Tapornsavat (041)
Q.1
Crucial conversation that talking about how to keep your cool and get the results you want when emotions flare and while negotiation.Crucial Conversation ralate directly with business negotiation because while negotiation have vary feeling such as stressful, and might be emotion run strong, those can making business negotiation fail if you can not control yourself. Crucial conversation means another reason is how to communicate best when it matters most because sometime in business negotiations have to negotiate with a person different culture and perception different that I mean you should to know what style of conversation should do, or what nonverbal should not act (“thrum up” for Australian are rude).
Q.2
There are 3 kinds of communication;
-nonverbal communication,
-oral communication (verbal),
-written communication.
Verbal is the best way to use in negotiation because that can communicate directly word and easy to understand. Nonverbal is the one important as well; body language, personality, eyes context etc. I think nonverbal can tell many words such as smiling can make situation softy, or good personality can make you look imposing
Kanlayanee Rasmeesukhanon 5110514009
1. How crucial conversation related to business negotiation?
Crucial conversation is all about the tool for talking when anyone has to deal with conflicts, if we understand the crucial conversation you can know how to avoid and handing those problems when it happen. The book talked about hoe to communicate effectively and about the tactics to communicate .So, it’s important for business negotiation because speaking, listening, learn to look, control the emotion, etc. are the part that significant when you negotiate with someone. If you know how to handing with the conflicts the result of both parties are happy and win-win solution.
2. Negotiation and communication are related, how many form of communication
Communication is very important to negotiation,
Good communication can help both parties easier to understanding the fact of information, they can save the time to encode or decode the message because no one misunderstanding the message.
There are several forms of communication but the main forms of communication are verbal communication and nonverbal communication.
• Verbal communication
Verbal communication refers to the form of communication in which message is transmitted verbally; communication is done by word of mouth and a piece of writing. Objective of every communication is to have people understand what we are trying to convey, verbal communication divided into; oral communication and written communication
• Nonverbal communication
Nonverbal communication is the sending or receiving of wordless messages. We can say that communication other than oral and written, such as gesture, body language, posture, tone of voice or facial expressions, is called nonverbal communication. Nonverbal communication is all about the body language of speaker following 3 elements which are, Appearance: clothing, hairstyle, neatness, use of cosmetics, Surrounding, room size, lighting. Body Language: facial expressions, gestures, postures. And Sounds: Voice Tone, Volume, Speech rate.
Ms. Natcha Tangtrakulwanich 027
1. Negotiation is one skill of human capital used to bargain with other parties by many channels. They can be face to face, videoconferences, audio taping or videotaping. Those channels that I have already mentioned need to use way of communication to expose ideas of one party to other parties, then communication is suddenly important to the negotiation skill because it is the way that allow parties show their objectives and demands.
Crucial conversation is most important or the best of conversation. Negotiators need to have crucial conversation to make a good dialogue which bring successful to the bargaining. Crucial communication combines emotional intelligent, good transmit the verbal and nonverbal signal, good listening, learn to look, honesty maintain safety, flexible, speak persuasively, talk sensitive, clear you point of view, explore other path, and enhance your motive. These are all activities that involve in the communication skill which very helpful for the negotiators.
In conclusion, Business negotiation and crucial communication are related each other. According to what I have already mention about people who have crucial communication skill will be better and successful in bargaining and they also can finish negotiation with good relationship maintain. Especially, Business negotiation, if companies where have a good communication skill employees they might gain profit double from negotiation just only one time with suppliers.
2. Negotiation and communication are related each other. There are two types of communications which are verbal and nonverbal; to help negotiation are more capability. Firstly, Verbal is a skill that people speaks out by using their voice to expose their ideas. Secondly, Nonverbal is a skill that people show their feeling through the gesture, eye contract, and expression of their face. These two types of the communication will help each other to express the clear and exactly information that sender want to send to the receiver. For example one employee want to change shift with co-worker to work in the morning segment he said that “Can you change time of working with me? I need to take my son to the hospital. And so on” Additional, they show expression with a sympathized face, and eye that really beg to his friend. These can help his co-worker suddenly feels following his friends and know the real meaning of this conversation the friends really want him to help.
Kanchanat Chongphakdi 010
Crucial conversation teaches how to hold crucial conversation effectively and lead you to get the result you wanted. It has three defining features; strong emotion, different opinion and high stakes. It provides not only conversation skills to control those emotions but creates new emotions that get people back to conversation. We need to look for the sign when the conversation becomes crucial because when people don’t feel safe, they won’t share their thoughts. So, we need to create safety for ourselves and others and make sure that we don’t allow negative feeling to lead negotiation. Crucial conversation also teaches us how to express our thought direct and respectful. And we could learn how to seek other’s perspective and bring their ideas into discussion. Then we can move the negotiation to action and we can get result that we want. So we have negotiation I business because we want to get result as we want, crucial conversation is one course which helps you to be successful in negotiation.
I think that communication is one important factor in negotiation. People need good communication skills in order to be successful in negotiation. Good communication is the foundation of successful relationships, both personally and professionally. There are two forms of communication which are verbal and nonverbal communication.
- Verbal communication is an interaction between people by words, sounds, languages and speaking. In negotiation, it is important to concern how you can express your thought into proper words. Every word that expressed out is such an indicator of your success. Differences of languages and cultures may be barriers in negotiation, so it is very important for negotiators to be prepared.
- Non-verbal communication or body language includes our facial expressions, gestures, eye contact, posture, and even the tone of our voice. This approach of communication has shown some hidden meaning between people. It is one important tool that will help us to connect with others, express what you really mean and build good relationship among people. However, non-verbal communication is related to value of culture, so we need to learn and understand others’ culture in order to practice successful negotiation
Tanaporn Saelim 5110514037
From my searching internet about crucial conversation that makes me more understanding about negotiation and adds more knowledge about crucial conversation because I know crucial conversation is the discussion between two or more people which in the discussion have variety thinking, the stakes are high, and emotions run strong. In real life this can involve ending a relationship, asking a friend to repay a loan, giving the boss feedback about bad behavior, critiquing a colleague's work, or giving an unfavorable performance review. So, crucial conversation is the technique that offered for effective business negotiation are generally quite clear, yet they bear repeating and codifying. Conversation and negotiation are so much more than technique. Especially, in the serious situation in business negotiation we should know the way to survive in negotiation between negotiators they must have the skill about crucial conversation how they should act, how they should do and how they should respond to each others. If we have good skill in crucial conversation we also have good in negotiation and we can successful in negotiation with win-win situation as well.
We had known that communication is process to exchange the information between the sender and receiver can be personally and group and understanding each others.
Whether it is at work or at home, all of us are involved in negotiating nearly every day. We negotiate with our bosses and our kids, our coworkers and our family. it's really about communication. So we know that negotiation is one part of communication.
An effective communication is directly appropriate to an effective negotiation. The better the communication is the better the negotiation would be. Discussion does not mean fighting and shouting, instead it is simply the exchange of one’s ideas, thoughts and opinions with each other. One needs to have good in communication skills for a healthy and an effective discussion. Communication is an art and one in all kinds of negotiation.
Form of communication
1. Verbal communication is The basis of communication is the interaction between people. Verbal communication is one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language.
2. Nonverbal communication, or body language, is a vital form of communication. When we interact with others, we continuously give and receive countless wordless signals. All of our nonverbal behaviors—the gestures we make, the way we sit, how fast or how loud we talk, how close we stand, how much eye contact we make—send strong messages.
Tanaporn Saelim 5110514037
From my searching internet about crucial conversation that makes me more understanding about negotiation and adds more knowledge about crucial conversation because I know crucial conversation is the discussion between two or more people which in the discussion have variety thinking, the stakes are high, and emotions run strong. In real life this can involve ending a relationship, asking a friend to repay a loan, giving the boss feedback about bad behavior, critiquing a colleague's work, or giving an unfavorable performance review. So, crucial conversation is the technique that offered for effective business negotiation are generally quite clear, yet they bear repeating and codifying. Conversation and negotiation are so much more than technique. Especially, in the serious situation in business negotiation we should know the way to survive in negotiation between negotiators they must have the skill about crucial conversation how they should act, how they should do and how they should respond to each others. If we have good skill in crucial conversation we also have good in negotiation and we can successful in negotiation with win-win situation as well.
We had known that communication is process to exchange the information between the sender and receiver can be personally and group and understanding each others.
Whether it is at work or at home, all of us are involved in negotiating nearly every day. We negotiate with our bosses and our kids, our coworkers and our family. it's really about communication. So we know that negotiation is one part of communication.
An effective communication is directly appropriate to an effective negotiation. The better the communication is the better the negotiation would be. Discussion does not mean fighting and shouting, instead it is simply the exchange of one’s ideas, thoughts and opinions with each other. One needs to have good in communication skills for a healthy and an effective discussion. Communication is an art and one in all kinds of negotiation.
Form of communication
1. Verbal communication is The basis of communication is the interaction between people. Verbal communication is one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language.
2. Nonverbal communication, or body language, is a vital form of communication. When we interact with others, we continuously give and receive countless wordless signals. All of our nonverbal behaviors—the gestures we make, the way we sit, how fast or how loud we talk, how close we stand, how much eye contact we make—send strong messages.
Jirameth Yubolmatarak 015
Q1. First of all, I think that crucial conversation is the core factor of everything in business negotiation such as when you have a company, which by general of business it have to have the negotiation there is bargaining with competitor, the appointment about other business and other things. And then crucial conversation it can make to our business know about the problem and its can improve in business, relationship, health and other for going to achieve the goal. However crucial conversation and business negotiation have to go together. So in crucial conversation and business negotiation may was high risk, different thinking, or may have strong feeling and emotion. When they can control these things it may be have win-win situation.
Q2. In my opinion, I think that it have 2 ways there are verbal and nonverbal. Verbal is the speaking, talking, and other for use to communication and negotiation. Nonverbal it’s the same it use to communication in a lot of things and negotiation but it use to different way such as nonverbal is the acting by use to mouth and hand in the communication instead of speaking or voting it can make a good communication but it depend on situation.
Kanisa Phongsuwan 5110514001
In my point of view Crucial conversations happen to everyone and it can include in the way of Negotiation. When we negotiation, we need to communicate with others parties to find out the solution. So, Crucial conversations is another way to find it out. In the book said that to be successful in these kinds of conversations requires understanding in many things such as dialogue, information and the most important one is the emotion among parties. In some serious cases, some parties might can not control their own emotion so, we need to fight with them to be successful and gain the benefit that our party need. Thus it is similar to business negotiation and it can use together when we do business negotiation and not only that we can adapt all those knowledge that Dr.Chira Hongladarom had thought to us such as Human's capitals 5Ks and 8Ks go along with Crucial conversations and business negotiation as well.
Good communication is the foundation of successful Negotiation, both personally and professionally. But we communicate with much more than words, we need to send about the feeling to other to let them know exactly what in our mind . For verbal communication is one way for people to communicate face-to-face.Some of the key components of verbal communication are sound, words, speaking, and language but it is not enough we need another kind of communication to send out feeling be successful in Negotiation that is "Nonverbal Communication". As we know that nonverbal Communication is body language. There are many kinds of nonverbal communications such as eyes contact, facial expressions and touch, all these things can tell other about our feeling as well. Verbal and nonverbal communication are also need to go together to be able to successful in Business negotiation.
Anongpat Worasuwat 103
Answer 1: In my view, crucial conversation is the style or tactic of negotiation and it occur when both two parties have to make the agreement to find the best way in negotiated to high stake and strong emotional. On the other side, it might effect to other side or a party as well because of the situation is so serious. It is very important to understand it well and I think this is one way to know how to reduce any risk. In negotiation process, there are two parties and find the best way that both side agree on (win-win situation), during that time it also motivate both side to be listener and speaker to let all the information flow between them. At that time, it’s possible to have the conflict because the culture between both sides can be different and the language can be reasons to create problem in understanding.
It is important for negotiation to have a good in communication because you have to know when should speak, listener, give advice to other, and asking questions. But before you done all things, you have to focus on that issue and control yourself well enough with that issue, also need to control the emotion and make a good climate in that time such as during debate time on hot issue.
Answer 2: Communication is the way to share ideas and flow of information. But many people think that in communication primarily in oral or written form but communication is much more than that. It is transmitting messages between both side which are sender and receiver. During transmitting message, there are barriers that lead misunderstanding between the two parties such as noise, disability. For that definition, there are several different types of communication, falling into the categories of non-verbal, verbal, and other.
- Non-verbal communication: exchange the information or transmitting message without the use of words. It can be eye contact, body language or facial expression. In my opinion, it is important to know the feeling or emotion on the other side of people that you talking with. For example, seeing on the face, eye to know how they feel about that issue. But to understand non-verbal communication, both sides have to understand the cultural and social meanings behind the symbols and signs used.
- Verbal communication: transmitting message by using word with unique languages each having millions of words. The people who transmitting the message and the person receiving the message must have a cultural background or shared knowledge that allows them to understand what those sounds have come to mean.
Finally, most people tend to use both of verbal and non-verbal communication because it is the best way in negotiation to know both parties feeling by seeing facial expression and listen what other saying.
By: Anongpat Worauwat 5110514103
Sornploywan Jittasajja 5110514078
1)How crucial conversation related to business negotiation?
Even if , business negotiation has one goal to achieve, which is an agreement .Which is make every parties happy and satisfy wih the conclusion. Before we reach the conclusion, or goal,we have to fight with disagreement, argument,even barrier to speak the truth or something that you totally want to say but you can’t. Thus, we can not escape crucial conversation in business negotiation.
It necessary to everyone to learn how to speak, respon and handle crucial conversation; to decrease tension between parties, to make the words that you speak softer. Especially make sure every word that you say while business negotiation did not hurt any parties or make your negotiation get worse for accomplish the goal of negotiation.
2)Negotiation and communication are related, how many form of communication?
Absolutely,negotiation related to communication. The negotiation will be successful or not ? ,it’s depend on communication. If negotiator has excellent communication skill such as persuasion and has l a lot of pressure control. Of course , this negotiation will be successful. In the other hand, if negotiator lack of communication skilsl, this negotiation will be failure.
There are two form of communication. First, verbal communication is a communication through speaking or writing. We can see and hear what they say or write but sometime it is not the truth. Second is nonverbal communication. We can communicate via body-language, facial expression even eye contact. Which tell their real emotion that verbal communication
Jutaporn Yaowananon 017
1) Crucial communication refer to one of the negotiation that discuss about two or more person /or more parties in different idea and do not open mind and choose to be silent than to find a way to negotiate until accumulate becomes a problem that come up with strong emotions and the finally lead to breakage. Crucial communication is more important for many organizations between employer and employee; employer should give the opportunity to employee to share the idea for get the various view of the employee for help to work within the organization better. Therefore, if we understand crucial conversation and know the way to reduce any problem and risk, then communication can bring a good result to everyone.
2) There are two ways of communication; non-verbal and verbal communication.
First: Verbal communication is the communication by talking and one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language.
Second: non-verbal communication is Communication expressed through behavior
such as the movement of the body, gestures, face, eyes contract and the tone of voice (Tone is emitted to the emotions and feelings).
Therefore, verbal and non-verbal communication is more important in the negotiation because it can help negotiator easier to negotiate with other.
Tidarat Petchsang 5110514040
1.How crucial conversation relate to business negatiation?
In my opinion I think, conversation in negotiation is very important because it leads to successful if we have skill to negotiate, know how to negotiate with other people, know how to talk, understand about their emotion and etc. If we do like this and understand more, we can able to leader and successful as well.
2.Negatiation and communication are relate, how many from of communication?
There are 2 functions are verbal and non verbal communication.
-Verbal communication is the process that uses words to communicate with others.
-Non verbal communication is the process that use physical to communicate to others as body language,
eye-contact, etc.
Tidarat Petchsang 5110514040
Kanokrat Chaitada
I think that Crucial conversation is a communication between two or more people where stakes high, think differently, opinion different, strong emotion and quite seriously and the outcome it impact their live. Crucial conversation help to reduce conflict, use good emotion to conversation and can control emotion when think different.
Negotiation and communication are related. Negotiation need to have communication, because negotiation needs to use communication to negotiate between other parties. Good communications help when we send the message to other party and receive the message effectively. So we have good communication skill, it can help occur negotiate with other, can be successful and the results to win-win both side.
Form of communication, there are two way of communication
First, Verbal communication is send the message with speaking and write. Verbal communications occur between two or more people to communicate. Second, Nonverbal communication is sending the message with signals to communicate between to or more people. Such as face emotion, eye contact, body language and movement.
Waraporn Kosee 5110514071
1. How crucial conversation relate to business negotiation?
Answer: Crucial conversation is a discussion that can occur to everyone and even in business negotiation. They are day-to-day conversations that affect human’s life. It is a discussion between two or more people where stakes are high, opinion vary, and emotional run strong during discussion. This crucial conversation is also difficult to discussion and the result of it will impact all of them. When we face crucial conservations, we can do one of three things: to avoid them, to face and handle them poorly, and to face them and handle them well. If we understand this crucial conversation and understand how to handle it, we can step up to and effectively hold difficult conversations about virtually any topic.
2. Negotiation and communication are relate, how many form of communication?
Answer: Communication plays an important role in negotiation. It is a discussion among individuals to reach to an alternative which would satisfy all. Discussion does not mean fighting and shouting, instead it is simply the exchange of one’s ideas, thoughts and opinions with each other and trying to reach an agreement. Then good communication is the foundation of successful in negotiation.
They are two forms of communication skill which are verbal and nonverbal communication. Verbal communication is one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language. But we communicate with much more than words, we also use Nonverbal communication, or body language, includes our facial expressions, gestures, eye contact, and posture. And if we do not speak the foreign language, we can still communicate with people of another country by using body language and facial expressions.
People should to use both verbal and nonverbal communication in negotiation to make it effectively and successfully.
Saranya Tamajai (080)
1. Crucial conversation is a form of communication that affect to people who are in the discussion. This book is talking about the way to keep communication effectively and the book also includes high stake, strong emotion, and opposing opinion. I think that this book is very important in doing business negotiation because you have to know what the goad that you want to accomplish. Moreover, you should to control your emotion during discussion in order to maintain the relationship and get win-win outcome. In the other hand, if both parties don’t control the emotion it can lead to conflict to one another. So, this book is related to business negotiation.
2. There are two forms of communication which are
- Nonverbal communication which is about body language, eye contact and other symbol without using voice.
- Verbal communication which is about using voice to send or receive the information.
Both form of communication are very important for negotiation because it will help both parties understand each other about the face information. Nonverbal communication can show the emotion such as if one party feels angry he/she will express it from his/her face, so nonverbal communication is very important as well as verbal communication. However, good communication will help you to negotiate effectively.
Phimdao Chaiwiriyawong 059
Q1 : How crucial conversation related to business negotiation?
- Crucial conversation is a discussion between two or more people where ;(a) stakes are high, (b) opinions
vary, and (c) emotions run strong. This is the meaning that I got from internet. It related to business negotiation because negotiation is also a discussion between two or more people but it is about the way of bargaining that leads to be success on both(negotiator and receiver). Negotiation can helps crucial conversation to be better because people who have only crucial conversation, they can not survive. Although those people will have more any good ideas, but it has to stay on others' agreement too.
Every people come from different places, and different backgrounds,it is normal that they will have different attitudes on ideas that lead to be opinion vary. It is the problems that need negotiation to takes many different of ideas to become one by agreement from both and improve if it has something wrong that may be bad effects to others. Besides It teaches to control the emotion and be patient that is the main key to make other people claim down, have more reason and be success. When both of them are claim down, they will be good feeling to talk. It can reduce the risk or high stake because negotiation can guides how to think and communicate to be win-win method that make everyone pleasure.
Q.2 Negotiation and communication are related, how many forms of communication?
- Communication is a important factor that everyone need. Because on one can be alone, so they need to have communication to sharing ideas and make understand in each others. It related to negotiation because negotiation will be success, they need communication to create the good relationship, it will be success. If negotiators don't have good relationship with others, how can it be success? About the helpfulness, negotiation need communication help to have brainstorming and solve the problems.
- Communication has two ways as Verbal and Non Verbal communication.
Verbal communication is the basic of negotiation by speaking and sharing. It has to used in the right method and right time, negotiation will be success.
Nonverbal Communication, negotiation doesn't need only verbal communication to be success. They can be success by using body language such as eye contact, emotion or feeling, gesture etc. Negotiator need to have good knowledge about their cultures and can adapt with them.
Supornpim Puntayusoh 5110514086
1. Ans.. In my opinion, I think crucial conversation is a part of business negotiation. As you know crucial conversation is a discussion between two or more people and business negotiation also like that too. When you do business negotiation, there are many opinions from those who discussed. And I think those opinions are different. Different culture, it can make people think different. Each side thinks and believes in their opinions. So the problem can’t solve. Sometimes it can make strong emotion from people from each side because of different thinking. And the most result of the negotiation will affect to most people.
2. Ans.. Negotiation and communication related together. Because when you negotiate with others, you have to use communication. Communication is like a sender sent the information through the media to the receiver. And the receiver receives and understands that message from the sender. Good communication can make you success in business negotiation. People should have communication skill to negotiate with others.
There are 2 forms of communication. That is 1. Verbal communication (written and oral communication process. 2. Nonverbal communication. (ex.body language)
Suneeporn Suntornhitanon 5110514084
1.How crucial conversation related to business negotiation?
I think crucial conversation is a one part of the negotiation that happens to everyone. Crucial conversations are those in which opinions vary, the stakes are high, and emotions are strong. Business negotiation to be successful in kinds of conversations requiring understanding dialogs that exchange information between people. If two parties in the negotiation can understand about crucial conversation then negotiation will positive benefit for two parties.
2.Negotiation and communication are relate, how many form of communication?
There are two form of communication
First is verbal communication, communication between two or more people by use the language spoken when people face-to-face and use speech or voice to negotiate with other person. The communication process is complete once the receiver has understood the message of the sender.
Second is non verbal communication, communication that uses body language, facial expression, and eye contact. Two form of communication is important to negotiation because it can support together when you have seriously in negotiation, facial expression can help the situation be better and be successful.
Treechana Kaewlert ID: 5110514033
How crucial conversation relate to business negotiation?
Crucial conversation it can be about issue like performance appraisal, decision making, strategy or any key information. Crucial conversation is important for business negotiation. There is three components that is strong emotion, high stakes, and opposing opinion.The processes of crucial conversation are get unstuck, start with heart, learn to look, make it safe, master my stories, state my path, explore others’ path, and move to action. So the target of conversation is in order to get what we want. When we have the communication, we should observe the emotion of the interlocutor. We should create a positive environment for easy to conversation. Finally, the crucial conversation is one course that helps us to be successful in negotiation.
Negotiation and communication are relate, how many form of communication?
The basis of communication is the interaction between people. Verbal communication is one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language. About nonverbal communication may be intentional, it may be based on societal cues, or it may be completely unconscious. Common forms of nonverbal communication include body language and fashion, personal grooming, hand gestures, and design. Negotiation needs both verbal and non verbal communication because these are also need to go together to be able to successful in Business negotiation both of these will make the negotiation easily.
Suranya Aphinartphongsa
1. Crucial conversation is the discussion between two or more people with strong emotions and different opinions in the important issues, and the outcome will have impact to their lives. So, it is related to business negotiation because the business negotiation situation has the mostly similar factors and covered by crucial conversation. Sometimes, negotiation also supports the crucial conversation and leads to desirable outcomes.
2. There are two forms of communication, verbal communication and nonverbal communication. Verbal communication is the communication that involved with words, it could be in the channel of face-to-face, telephone, letter, and so on. Nonverbal communication is any kind of communication that not involving words, commonly see in body language.
Krissana Karupongsiri 5110514006
1. In my opinion, I think that crucial conversation is a part of negotiation. When people want to negotiate with each other, they want to get the benefit from negotiation. If both of two parties have difference goal, crucial conversation can show that both of them confident in their goal and strongly disagree with the agreement. Beside, when both of two parties have the same or similar goal, crucial conversation can make each other trust in your intention. Crucial conversation can be a good tactic in some situation.
2. Conversation is the biggest part of negotiation. Absolutely, we need two or more than two parties when we want to negotiation and both of them can not negotiation without conversation. I think that both verbal conversation and nonverbal conversation are very important to negotiation.
- Verbal conversation. If negotiators well know about how to make good verbal conversation such as avoid jargon word, they will have advantage when they want to negotiate with each other. Good verbal conversation might be a key to success and can change each other thinking from negative way to become positive way.
- Nonverbal conversation. Nonverbal conversation is the important factor when negotiators negotiate with each other as well. They can show their emotion, intention, and confident to each other from eye contract or body language.
Hirun Payabchaiyakul 5110514091
How crucial conversation relate to business negotiation?
Crucial conversation related business negotiation because crucial conversation is a tool that help the conversation go along well and can help to solve some difficult situation like high and strong emotion for finding the best way for both two parties so it's a important part that student of business negotiation should know, learn and practice for using expertly when those situation happen.
Negotiation and communication are relate, how many form of communication?
Two forms of communication there are verbal communication and nonverbal communication,verbal communication is using sound for communication,nonverbal communication is using no sound communication such as body laguage,gesture,posture and facial expression for comminication with another party.Exactly negotiation need communication to be the medium to communicate between two parties.
Patomporn Suwanno ID: 5110514052
1. How crucial conversation relate to business negotiation?
Crucial Conversation is tool to help that we can conversations that how to negotiations in business the best ways. I can learn how to:
Prepare for high-impact situations
Make sure that the topic to talk is safe
Be persuasive, avoid abrasive
Keep listening and understanding when others talk
When conversations we should open mind for results you want
Also crucial conversation is important and can relate to negotiation in business because may be having impact on ourselves in the future.
2. Negotiation and communication are relate, how many form of communication?
There are 2 functions and another functions, there are relate to negotiation and communication;
1.) Verbal communication is one way for people to communicate face-to-face including sound, words, speaking, and language. As meaning is assigned to words, language develops, which leads to the development of negotiation. Etiquette is important role in the most all business settings: hierarchical communication.
2.) Nonverbal communication as body language including
Eye-contact is the way you look at someone can communicate and show many things from eyes, including interest, affection, hostility, or attraction.
Touch: a firm handshake, a timid tap on the shoulder, a warm bear hug, a reassuring pat on the back, a patronizing pat on the head, or a controlling grip on your arm.
Space, when we negotiation, we need differs depending on the culture, the situation, and the closeness of the relationship. We can use physical space to communicate many different nonverbal messages, including signals of intimacy, aggression, dominance, or affection.
Gestures can be very different across cultures and regions, so it’s important to be careful to avoid misinterpretation.
Nonverbal communication show the emotions we’re feeling, the unspoken messages they’re sending, create trust in negotiations and respond with nonverbal that show others that you understand, notice, and care.
3.) Writing good letters are the main reason for writing good letters is that your writings reflect you. A sloppy letter represents a sloppy person or organization. On the contrary, clearly stated views and good written communication skills represent a strong organization.
4.) Technology including telecommunications, E-mail, Internet and videoconferencing
Atchara Chaiwong 5410514058
1) The Crucial Communication is the tools that help to achieve in the negotiation. Because the crucial communication leads to negotiation success, maintain the relationship among the parties. In the business negotiation, the both parties must to have the good emotion and speak in the politely words for the negotiation is positive.
In the business negotiation, the both parties have to purpose about the bargaining and want to receive the advantage in the negotiation, thus the crucial conversation is most important in the negotiation.
2) There are two forms of communication.
- Verbal Communication is the process that one person intend to exchange the information to another by use the voice to transmit. The verbal communication includes speech, discussion, and other ways.
- Non - Verbal Communication is the process that the sender or receiver use the body language to communicate. The non-verbal communication such as the eye contact, gesture, body language, which all these can communicate the story from one person to another by they don’t use the voice. However, both forms of communication are important in the negotiation, because the successful negotiation want the good communication. So, the negotiation must to speak the politely voice and use the body language that suitable and not lead to the conflict.
Arreena Mhadsee 5410514060
How crucial conversation related to business negotiation?
Of course crucial conversation related to business negotiation when the company wants to make agreement with other for getting their benefit. The company should be show strength to control them by percept more knowledge about that business. While negotiator face competitor, negotiator must be think carefully and emotional to bear for competitor complaint.
Negotiation and communication are relate, how many form of communication?
It is has 2 form are verbal and non verbal;
For verbal, negotiation and communication are related to communicate by speaking like the meeting of congress between government and opposite side for debate advantage and disadvantage of their duty.
For non verbal, negotiation and communication are related to communicate by mailing like one firm write electronic mail to one firm. Maybe because both of firms are far away, it is uncomfortable transportation to each place.
So I think if the business want win-win situation, they should be make a meeting face-to-face of verbal for completely negotiation.
Navavee Deramae 5110514048
- Crucial conversation that related to business when the conversation is in the middle of complex negotiation. In doing business, there are many conflicts happened because of people have the different idea or opinion. So, crucial conversation can help about the business negotiation in order to establish mutual purpose or maintain mutual respect.
- There are two form of communication, 1) verbal communication, 2) nonverbal communication.
people use verbal communication to negotiate with other by choose to use communication channels such as, face-to-face, telephone, etc. Meanwhile, people can use nonverbal communication to support their negotiation, such as body language, posture, gesture, etc.
Prapapan Pana-ampon 5110514053
1. Crucial conversation is important and part of business negotiation. Crucail conversation has three things are high stacks, strong emotion and many opinios. If two parties can control emotions while each person is showing own opinions in negotiation and try to understand every opinions, they can get win-win situation.
2. Forms of communication are two forms that are verbal communication and nonverbal communication.
For verbal communication is communication involved face-to-face, telephone and so on. It is communicate that sender use voice for send message to receiver. And communication will complete when receiver understood message.
For nonverbal communication is body language such as eye contact, facial expression, tonch, space and gestures.
So business negotiation have to have both verbal and nonverbal communication because two forms will make negotiation is more easier and successful.
Puvadon Bunvoravoot 065
Q1. How crucial communication related to business negotiation?
Crucial conversation is most important for negotiation, when the negotiation happen people need to find the solution so crucial conversation can make negotiation successful because crucial conversation can improve your relationship and then it can make a good skill or practice for your organization when doing a negotiation
Q2. Negotiation and communications are related. How many form of communication?
There are two ways of communication; non verbal and verbal communication.
1.Verbal communication is essentially the type of communication which uses words. It uses sounds in addition to the language, gestures and body language, used while communicating. Verbal communication helps in expressing thoughts, emotions and sentiments.
2.Non-verbal communication is a process of communication without using words or sounds.Non-verbal communication uses gestures, body language, facial expressions, eye contact, clothing, hairstyles and every part of the body to communicate with the audience.
Panaree Suksawat (057)
1. In my opinion, crucial conversation is the situation where people communicate important issues and they are worry about express some feedback or rejection. It also part of negotiation where people need to exchange and discuss their information. Crucial conversation will occur when people have opposing opinions, strong emotions, and high stakes. There are two ways to reply to that situation which is speak it out. And another way is expressing which included silence and violence.
2. Negotiation and communication are related because negotiation is a situation where people negotiate for something via communication. Communications have to forms which are verbal and nonverbal communications. Verbal communication is process that sender send message to receiver through media that are oral communication or written form. Another one is nonverbal communication is sender send message to receiver by using body language, facial expression etc. so, good communication can make you success with negotiation and everyone should have good communication skills both verbal and nonverbal communications.
Miss.Manatchaya Phetsawat 5010514073
Q1. How crucial communication related to business negotiation?
Crucial conversation is an important to business negotiation because it’s about discussion between two or more people which like a business negotiation. When people negotiate with other that makes a variety and different of ideas which makes the conflict among parties. Furthermore, they would like to gain the positive benefit from negotiation as well. Lastly, if people know how to access crucial conversation then, people can assign the effective negotiation and conversation about any topic which is a factor to help negotiation to be successful.
Q2. Negotiation and communications are related. How many form of communication?
There are two forms of communication
- Verbal communication is the basis of communication is the interaction between people. Verbal communication is one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language.
- Nonverbal communication describes the process of conveying meaning in the form of non-word messages. nonverbal also known as body language. Some of non verbal communication includes gesture, body language or posture, facial expression and eye contact, object communication such as clothing, hairstyles, architecture, symbols infographics, and tone of voice as well as through an aggregate of the above. Non-verbal communication is also called silent language and plays a key role in human day to day life from employment relations to romantic engagements.
Montita Khongpol ID:5110514066
1.) According to what I searched and learned from the internet, crucial conversation occurs when two or more parties are discussing some important topic which can lead to make uncomfortable atmosphere or injure own or others' feeling.
Crucial conversation regularly happens in negotiation. People negotiate because we need to find agreement while we have different goals and everyone want others to agree what we want. In business, each party certainly want to keep own benefit, need support and try to avoid conflict. Because of in business, to maintain good relationship among people in organization and clients is also very important. So, negotiators need to develop speaking skill to be able to deal with difficult situation wisely. If you are good at dealing with crucial conversation, it benefits you to say what in the minds, without prejudice to the other's feelings and convince him to agree to listen to your speech with a willing and ready to do what you want.
2.) Communication is the process that sender first develops an idea, which is composed into a message and then transmitted to the other party, who interprets the message and receives meaning. The goal of communication is to convey information and the understanding of that information from one person or group to another person or group.
Negotiation and communication are related. Communication is one of the most important pieces of the negotiating process. Good negotiators require good communication skill to support their words that they want to present. On the other hand, poor communication is the reason why many negotiations fail with unclear assumptions and objectives, that might make they lose their opportunities and benefits from negotiation and also might terminate good relationship among negotiators.
There are two types of communications which are verbal and nonverbal. Verbal communication is communicating your thoughts and feeling through words. Nonverbal is communicating through sending and receiving wordless (mostly visual) messages. It can also be communicated through object or artifacts such as clothing, hairstyles or architecture.
When it comes to business, verbal communication is very important for the reason being that you are dealing with a variety of people through out the day. People can judge you from your speeches. But we communicate with much more than words. In fact, the majority of our communication is nonverbal. Nonverbal communication, or body language, includes our facial expressions, gestures, eye contact, posture, and even the tone of our voice. People use nonverbal communication as a powerful tool to connect and build better relationships with others, and it help you to express what you really mean.
Miss Apinya Silapavilawan
- How crucial conversation related to business negotiation?
Crucial conversation is vital thing to have in negotiation situation. To be a good negotiator, crucial conversation is needed because it creates good dialogue in bargaining that brings negotiators successful in negotiation process. To create a win situation, crucial conversation provides hint that helps negotiations dealing with others in the effective way which are learn to look; notice the physical, emotional and the way to control yourself under stress, how to speak persuasively, and etc. Moreover, crucial conversation is the best theory to use in negotiation and also in business. Crucial conversation drives business negotiators to achieve their purpose in negotiating in their business world and that is how they related to each others. Without one another the conversation would not complete easily, crucial conversation will put them though an agreement for both parties.
2. Negotiation and communication are related, how many form of communication?
Communication contains two forms of communicating; verbal and non-verbal form. Communication contains sender, receiver and feedback for creating the mutual understanding among two or more parties using voice from sender to send the message.
For verbal communication, in our life we normally use verbal communication to create clear understanding to each other; normally is about using voice to send the message. It is very necessary to create effective verbal communication; received and decoded the message and feedback. Furthermore, verbal communication is the easiest way to create understanding between people whenever they need to communicate such as sharing ideas, discussing, negotiating, talking and etc.
Despite, another form is non-verbal communication; this kind of communication is another way to transmit the message without any sound, for instance, facial expression, body language or head movement and etc. Also, non-verbal can help the message become stronger and easier for the receiver to be more understandable of the exact meaning of words or sentences that sent from the sender. Hence, the non-verbal and verbal forms are both important to create the effective conversation among sender and receiver, without one another the conversation or negotiation would not be complete perfectly.
Nattavipa Liptawuttanakul ID:5110514030
1. Nowadays there are a lot of companies happen so those also have more competitors too. If we have people who we know, when do negotiate it will easy and do not have competitor.
The important thing we should to have contract for do the business. And try to building long term relationship to have high power in doing the business negotiation. It not what you know it is who you know.
2. It can be in two way communication.
-verbal: face to face, sit down and talk or negotiate together .all sometime can use IT to help in negotiation too.
-non verbal: sometime keeping quiet and doing nothing can show emotion, answer the question or totally ignoring what the other person said, typical passive-aggressive behavior.
Ms.on-nicha musikawan 5110514094
1.
I think, conversation is the most importance in negotiation because it make you to successful when you have more skill to negotiate, know how to have a good negotiate with other people, know about their emotion their feeling and their mind.
If you understand more it can make you to improve yourself and make you to successful in negotiate with other people.
2.
Communication have 2 type that is verbal communication and nonverbal communication
For Verbal communication is the process to communicate by the word or voice to tell the feeling and tell something in your mind.
For Non verbal communication is the process to communicate by body language or eye contact or emotion of your face and etc. for tell what is in your mind.
Darat Korrakod 5110514032
How crucial conversation related to business negotiation
In my opinion , There are many time that in business negotiation will have oppsite opinion or strong emotion from each parties which as same as crucial conversation , because crucial conversation is conversation in the difficult situation
so , to be successful for both crucial conversation and business negotiation , the negotiators need to know how to cope with that situations , can speak out by not impact other parties and influence the other parties willing to accept the negotiation.
Negotiaiton & communication are related, how many form of communication?
There are three form of communication which are verbal , nonverbal communication , and written communication
Verbal communication is the use of sounds and language to relay a message. It serves as a vehicle for expressing desires, ideas and concepts and is vital to the processes of learning and teaching
Nonverbal communication is the process of communication through sending and receiving wordless messages by gesture , body language , facial expression and eye contact.
written communication involves any type of interaction that makes use of the written word. Some of the various forms of written communication that are used internally for business operations include memos, reports, bulletins, job descriptions, employee manuals, and electronic mail.
These three types of communication can be the tools for effectively negotiation.
Jirawan Kaewsanun #016
1. How crucial conversation relate to business negotiation?
Negotiation including two or more parties, so when they negotiation sometime they can’t find settlement in important issue. The reason is they has different opinion or ideas and the important thing is in each of parties they has strong emotional. It very difficult makes the emotion or feel cool down. It call crucial conversation, for this situation usually occur when negotiation.
SO, method for eliminate the problem or reduce the conflict and make win-win situation when business negotiation and occur crucial conversation such as open mind, it is brave to accept the result of negotiation which win or lose. Next is avoiding some case that make crucial situation. Next one is persuasive of opposite side; make them agree with your team.
2. Negotiation and communication are relate, how many form of communication?
Communication it very important thing for negotiation because each of parties must understand your team want and the opposite team want.
Form of communication has two forms;
- Verbal: I think it is good form for negotiation or other communication. The reason is we can communicate by face-to-face beside this it involve word, sound, gesture, and important thing is the audient can responded immediately.
- Nonverbal: I thing this form rather difficult to understand and easy to confuse for some behavior because this form communicate through gesture without sound and eye contact.
Finally, if both form of communication mix other it makes negotiation very perfect and success because the opposite side they can understand and agree the information that offers.
kanojun Cheenchay 5110514002
- Crucial conversation relate to negotiation: crucial conversation is normal situation that can happen all the time when we have negotiation with serious topic that can lead to strong emotion and uncomfortable situation. So, negotiator needs to learn how to cope with crucial conversation, it will help you to be able to say what is on your mind without hurting others’ feeling and can maintain good relationship with others. Because of in business, to build good relationship between employee and boss, moreover, organization and customer is a key that can make profit in long-term.
- Negotiation and communication are related because effective negotiation requires high potential communication skill to bring up powerful speeches.
Communication can be separated in two form with are verbal and nonverbal.
Verbal is the basis of communication is the interaction between people. Verbal communication is one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language.
Nonverbal communication involves those nonverbal stimuli in a communication setting that are generated by both the speaker and his or her use of the environment and that have potential message value for the speaker or listener. Basically it is sending and receiving messages in a variety of ways without the use of verbal codes (words). It is both intentional and unintentional. Most speakers and listeners are not conscious of this. In business, it is a tool people use for express their real emotion and thinking. Furthermore, a strong command of nonverbal communication helps a relationship flourish and thrive. Nonverbal cues can help your speeches be interesting and trustful.
Prapawan Krutkleaw #054
1. Crucial conversation is one part of communication that are more important in negotiation because while two parties are negotiating and cannot get the conclusion at that time then they can get stress and when people get more stress will can’t control their emotion, so the way that can help each others to solve this problem is crucial conversation.
Crucial conversation is useful for negotiators who have to communicate in big problem or in high risk of conflict. Both sides of negotiators also needs win- win benefits, so using crucial conversation in negotiation is the best way for both of them and it’s can make more smoother of communication, get less of stress and benefits both sides also.
2. Form of communication in my opinion I think it’s can be any form depend on the speaker because in each also have their own style to communicate but for the basic that we already know are verbal and non verbal.
For verbal communication the senders who sent message will use voice in human language, and this can divide to two of them; there are formal and informal that depend on others factors. For non verbal communication is make language without use word, so it should be same standard or easy to understand because negotiation don’t occur just in same culture but can be global.
As book"Crucial Conversations" had mentioned about, a strong emotion happened with different opinions leading negotiators had a crucial conversation with some important persons and made a decision. Those decisions took us went to a totally different way. It can be good, but it more easier become bad. To control over your emotion and be tactic on your speaking can give you and every parties a good and beneficial outcome. Because it creates new emotions and environment that get people back to conversation and understand each other more. Crucial conversation create safety for every parties. Crucial conversation are highly related to business negotiation, if negotiators can have a good ability to control their emotion, good ability to convince others. Crucial conversation will lead a effective outcome, it can be a good relation with another parties in order to have a long-term relation. It is very important for every negotiators, because this world turned to be global. Everyone are connecting together, even you all don't even know each other, but you don't know will you two have a chance to connecting together in the future. Crucial conversations help each parties try their best to understand each others. Business negotiation strongly related to crucial conversation, because a crucial conversation determine future development. If crucial conversation is bad, the business negotiation will break, the negotiation is failure. If crucial conversation is good, the business negotiation is successful, all parties will have the most beneficial outcome. Moreover relationship of all parties will bond together.
Communication is sending messages between sender and receiver by different channels. The process of communication is very important to the negotiation. Because different way to do communication can make different outcomes. Sometimes we use verbal communication, a good ability to convince, persuade people can make negotiation easy. Sometimes nonverbal communication will be more impressive to others. Moreover, if use all of them, it might be more effective to negotiation. To have a good communication skill and use right method in the right time will result a good negotiation result. There are 2 forms of communication, their are There are 2 kinds of communications-verbal communication and nonverbal communication. Verbal communication is using words, sounds and languages to communicate with others. Nonverbal communication is transmitting information without using word. it can be face expression, body language and posture.
From group debate, What we've learnt from is:
Negotiation is not only about business, is only a way and mean to enhence:
1: Avoiding problem.
2: Solving problem
The three lessons is:
1:People should have emotion control, have good emotional intelligent. Good emotional intelligent will keep negotiation environment smooth and reach a common goal at the end. Sometimes, a strong, emotional action will help you a little, but a good ability to control it can hold the situation, even true the situation become good.
2:Reasonability, we should to do things reasonable, with out a good and reasonable answer, we will easy make mistake and the negotiation will not be effective. Other parities will not listen to you.
3:Flexibility, you should to be flexible in different situation. Because sometimes we are in different situation, if we just follow what we insist on, the negotiation will fail. Sometimes we should try to understand each others and try to be flexibility to different situation in order to reach a good outcome.
ID: 5110514100
Name: Yanran Wu
Piyawan Choomuang ID: 5110514056
1. "When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most". As you can see the book description is directly involved with the negotiations. Actually three things (stakes are high, opinions vary, and emotions run strong) occurs in the real situation. So, Crucial Conversation can gives you the tools you need to step up to life's most difficult and important negotiations, say what's on your mind, and achieve the goal you want.
2. Communication is the most important process that make the negotiations completed. Communication have two forms; verbal and nonverbal. From simply example, the debate in our class is verbal communication that related with the negotiation. in the same example, nonverbal communication are the acting of people that indicate the emotion in debate.
Danuphon Tippong 5110514031
1. Crucial conversations happen to everyone. They are the conversations that affect the quality of our lives, whether in the personal or the professional realm. Crucial conversations are those in which opinions vary, in which the stakes are high, and in which emotions are strong. They are conversations about tough issues, the conversations that people normally shy away from. In the professional realm, these conversations concern such issues as safety, productivity, diversity, and quality. Companies that lead the way in innovation, teamwork, and change management—activities that require strong human interaction—are companies whose leaders know how to hold crucial conversations. To be successful in these kinds of conversations requires understanding dialogue, the free flow of information between people. People who know how to get all sides of an issue out into the open can make it “safe” for all those participating in the conversation to add their thoughts, ideas, and opinions to the shared pool of knowledge and information.
2. There are 2 ways of communications; verbal and non verbol communication. You should use both types of communication to communicate with other to make conversation completely. Actually in the way of negotiation, we have to use good communication (verbal and nonverbal) to negotiate what we want.
Nuttakan Chaichanawarin
1. How crucial conversation relate to business negotiation?
Crucial conversation is a key element of negotiation, because a good crucial conversation will help negotiation to reach the most beneficial result.Because Crucial conversation need to have tactic.Crucial conversations are including with the opinions vary, stakes are high, and emotions are strong which related to the difficult problem conversation. If negotiators got the key point, then carefully listen to others, the result will be good, each parties can understand each other easier. Then negotiation will be success.
2. Negotiation and communication are relate, how many form of communication?
Communication has 2 forms which are verbal and nonverbal communication.
Verbal communication use words to sent to others in order to let others understand what he/she want to say. It usually in speaking and writing form.
Nonverbal communication is using body languages and facial expression to explain emotional things. Sometimes we can't explain something with word, the body languages and facial expression are much easier to understand. So we need nonverbal communication as well.
Kajorn Ruangthaweep 5110514011
-Crucial conversation related to business negotiation because of it related that the discussion between two or more people where stakes are high, emotions run strong, opinions vary, and the outcome greatly impacts their lives. So business negotiation needs to prepare about the conversation in order to help the negotiation go through an agreement between two parties. The conversation in business negotiation, the conversation requires understanding dialogue, people have to know how to understand about the person who participate in negotiation to share knowledge and information.
-There are two form of communication, first is verbal communication, and second is nonverbal communication. People can use verbal communication channel to negotiate with other such as face-to-face and soon, and also use nonverbal communication at the same time such as body language and so on.
Phoomwit Kaenkrachang 5110514064
Crucial conversation related to negotiation because in some situation we have to be strict for what we think and what we will choose in negotiation. It can be good and bad way in the same time depends on the way to use it. For example, I have to negotiate something with my brother. Maybe we can fight each other if we use crucial conversation with out reasons. So, crucial conversation with reasons will be not bad and get a very good result of what we strongly choose.
Two forms of communication are verbal and nonverbal communication. It is very impossible if we negotiate without verbal communication because we have to talk and tell everyone to understand what we think. For nonverbal communication, we always use nonverbal communication in the same time with verbal communication for easier understanding of others like we use hands to action together with what we are saying.
Anuthat Saelim 092
Q1.In my opinion, they relate to each other because negotiation is also a discussion between two or more people where stakes are high, having different opinions, having strong emotions, and the result greatly effect to all parties. So we need to prepare well to handle the negotiation properly in order to deliver win-win solutions or agreements.
Q2. There are two forms of communication. Verbal communication and Non-verbal communication, for verbal communication, we as sender of the message speak the message directly to the receivers. However, non-verbal communication is an indirect tool to communicate with receivers such as eye contact, facial expressions, hand gesture etc. both verbal and non-verbal are tool helping to deliver the communication successfully.
Chothipong Thitiprakarn 5110514024
Q1: In some situations, we need the strong emotion to show what we want. As teacher said in the class room, Thai people's habit always keep silent and smile, it makes others don't know what you want and how you feel about it and finally you totally fail in negotiation. But on the other hand, too much emotion can also collapse the negotiation because no one wants to negotiate with the person who only gets anger all the time.
Q2: There are 2 ways of communication, first is verbal which is you use your mouth to speak. Second is non-verbal communication is the way to communicate without using your mouth speaking, it might be a posture, gesture, or body language. To be effective in negotiation, we can't use only one way to negotiate because we have to use all the ways to show your party how alert you are, not just only speak and speak without emotions and finish. Moreover, dressing properly is one way to show how formal you are.
Bundit Prasopsukchoke 5110514050
Q.1 Crucial conversation and negotiation are related because both of all are about a discussion for two or more people. In negotiation each other have a different thinking and some situation you show what you want in strong emotion it has a high risk to fail in negotiation and conversation. Therefore if you use crucial conversation in negotiation and have reason to support your negotiation it will better.
Q.2 In communication there are 2 ways of communication 1.Verbal communication is communicate by speak out to people know what you think and what you want? and 2.Nonverbal communication is one way to communicate without speak but use body language to show and support communication. In communication must to use both of verbal and nonverbal communication to support your communication to be stronger.
Sirorat Saejia 082
Crucial conversation skill helps you know the way to develop your speech for giving handle stressful situation well. When you negotiate with other enter to emotional strong, different opinions, stake are high, you can tell from your mind without hurt one’s feeling. You can persuade other accept your ideas honestly not control them.
And if you understand and handle crucial conversation helps your conversation go to smooth and make you dare to offer your ideas in stressful situation. It can help to reduce time period for negotiation. If you talk with heart and talk to other with respect, your other parties and you are easier to understand each other and opinion go to same way.
I think crucial conversation is one of the most importance career skill and very useful. It helps you achieve the best result possible.
There are 3 forms of communication. They are verbal communication, nonverbal communication, and visual communication.
-Verbal communication is to communicate by using speak language.
-Nonverbal communication or body language is any kind of communication without word including eye contact, posture, facial expression, etc. The way you look, move, listen, react can tell other that whether or not you care, how well you are listening.
-Visual communication is communication by using picture, symbol sign, chart, diagram, and etc.
For negotiation need good communication because if your communication has barrier, it can make your negotiation fail.
Mr.Jittakorn Prommana
1. I think that crucial communication is a part of business negotiation. If we understand the crucial conversation and know how to reduce any risk consideration. Then the conversation can bring the best result that everyone merely to give true opinion, and be able to motivate listener to understand and agree upon you. In addition success in crucial conversation is to let the information flow between people. In negotiation, the conversation between two parties can be strong emotional or wager topic that seriously needs to be agreeing between parties such as negotiating about overlapping defensive claims area. So if the party understands crucial conversation then the negotiation will be positive.
2. Verbal communication is transmitting information with word or speaking. The verbal communication is the process that exchanges the infomation by uses the voices to communicate which includes discussion, speeches, presentations, interpersonal communication and many other varieties.
Nonverbal is a skill that people show their feeling through the sign eye contract, and expression of their face. These two types of the communication will help each other to express the clear and exactly information that sender want to send to the receiver.
Asanee Permpoon ID#5010514098
Q1: How Crucial Conversation related to business negotiation?
Crucial Conversation is a good example of how to be good in having conversation. Everyone who learn with this book will know that this book benefit them so much. Normally, conversations are included in every kind of job or part in our daily lives. It's quite hard for us to learn how to be good in conversation. Crucial Conversation can teach us to know how to cope with all the situations which we have to talk: how to avoid, how to win,how to keep relationship and how to be successful in the conversation. Also, we have to use these skills in business negotiation because we have to use our speaking skill to talk for the purpose of business. If we know well how to handle with the different conversation, we will win the conversation.
Q2: Negotiation and communication are related, how many form of communication?
There are two forms of communication.
First, it's verbal conversation. This kind of conversation is to use words to communicate with people. The verbal conversation is when people speak out to others to show what they want to talk, need or whatever. It's used in many kinds of jobs or in our daily lives like in business for negotiation, on the phone, physical jobs and etc.
Second, it's non-verbal conversation. Not only the verbal conversation can be communicated to people but also the non-verbal conversation can do. Sometimes, it's better than verbal conversation. This kind of conversation is to communicate without words. People use their body language, face, eye contacts or gestures to show what they want to talk or want instead.
Also, in the business, it's good for everyone to use these two types of communication to succeed the business negotiation. Using these two types can encourage the speakers to be better in the conversation.
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Nopparat Saelim ID: 5110514043
For the five important measurements, I think that it can lead people to be successful in their really life. Because many areas of negotiation, people have to find the agreement that meet the needs of both parties. So negotiator has to analyze the ways to drive this negotiation become successfully.
For me, I valued in these five measurements. The first one is benchmarking; I think that it is valuable for me because it helps to seek new ways for a better work and also help to understand the processes and procedures which were put in a good job performance. So if people work under the benchmarking of negotiation, you will know that who can be the negotiator for the situation, and how they can run the negotiation in a good way. I believe that you will get the good result of your agreement exactly.
The second one is standard; in the world of competitive business nowadays, it is one important thing that helps people to make decision. It doesn’t has exactly definition but it is various criteria which agreed by all parties to be used as rules, guidelines or definitions of characteristics to ensure that materials, products, processes or services meet the target as they had set before. So if I said in term of negotiation, I think that standard of negotiation is fairness because people have to achieve goal under win-win solution. If one party got more benefit than another one, it means that the standard of this negotiation is partial. So it is not win-win solution that meets the goals of all parties.
The third one is quality; for me, I really value in the quality of everything especially in these modern times, it is an era that we should do everything to make it better, in particular the production of goods and services which make it important because it affects the survival and prosperity of mankind who needs for quality work, efficient and money saved and to make it better, faster, and cheaper than competitors in order to create a competitive advantage. So I think it is hard to measure that which one is good or not good because it depends on the own needs and expectation of people. In term of negotiation, I think that it is about the degree of rational people capability to share in resolving problems that involve conflict of interest. It also included the skill of negotiator who makes the communication to reach satisfactory solutions.
The forth one is excellence; I think that it is not easy to done something perfect all the time but I think that everyone can do something well which depend on their own abilities. In term of negotiation, I think that excellence is related to the result of negotiation. If it is successful deal making, it is excellence because the negotiator have to prepare and plan well for building relationships and establishing trust and understanding the different cultures and also managing ethical dilemmas as well.
The last one is best practice; to survive in a new, global competitive world, I think that people will need creativity, problem-solving abilities, a passion for learning, a work ethic and lifelong learning opportunities to develop their abilities to be successful to satisfy their needs. In term of negotiation, I think that preparation is the important factor that leads negotiation to reach an agreement of parties. The negotiator has to understand the goals and interest as well as possible to adjust promptly and effectively in negotiation.
Patomporn Suwanno 5110514052
Benchmarking is the exchange of knowledges, share the experiences and exchange of best practices because benchmarking know that who are we? what are the best practices? who or organization which are the best practices? and how to practices? for improve their performance with the excellent choice to practice for applied in their process, this is not imitation but it is creation of new jobs and arising from learning. So benchmarking is shortcuts to excellence.
The people will have excellence; people should be negotiation with others for developed and improved knowledge, skill, capabilities and performance to standards and qualities. People should be standards and qualities because people are important resources to benchmarking for best practices. If people continuous learning through sustainable innovation, people will be the best practices for quality improvement to excellence standards.
When the people have benchmarking for the best practices to the quality of standard so the people are excellent because there are important to consider about strength and weakness in business with others.
Kanchanat Chongphakdi 010
I think all 5 measurements are linked together when we want to implement things successfully. We can use those 5 measurements as criteria to determine the success. We need to set up standard in doing a particular thing, so we have guideline which way we should go. We don’t only follow personal standard but social and other standard also. When we actually take an action we need to concern about the quality of performance otherwise we may not worth doing and we have to pay costs such as time, effort, capital and etc.
While we are performing something, it is very important that we need to do it the best and put as much effort as you could because it will lead to good performance which is worth doing. After that we compare the performance with other who performs similar activities to see whether our performance is good or not. Many times, our performance might not be the best one but I think it is not as important as how excellence it is and how good it impacts to people. With these 5 measurements can be applied to negotiation, we can use this as a guideline to implement successful negotiation.
Nutkanok Chantrakul 5110514025
Benchmarking - Having a benchmarking we will see our current situation when compare with the other company, when we know where we will know what direction that we should take, what we need to improve, or what we need to change it , it also can apply with business negotiation that when we know where we are. We can choose a choice that can benefit us the most, like choose a choice that have less bad effect when company was in bad shape.
Quality - Quality is how much our work was stand out when compare with other, when we working speed is not a most importance thing, how good of our work was also a factor in it as well. In negotiation ending negotiate fast was good but it must also have a good quality as well because even it end fast and have a good looking result ,but it can’t grantee us that it will benefit us it long tern
Standard - Standard is a set of rule to measure the quality and value of our work, It’s help us analyze that how good our work now so we can improve it, in business negotiation everyone will have their own standard if we know it we can make a proposal and choice that meet other party so the negotiation will not fail from the start.
Excellent - It’s very hard to make everything that we did perfect, because in real life they as so many factors both inside and outside that will influence us, while we are working so we need to stay focus and do our best. In negotiation I think excellent is results from our negotiation, negotiator always try to end negotiation in their side or in win-win situation which is a best result that we can get in negotiation.
Best practice -Practice make perfect this word are always true, who every you are we need to practice our skill in order to master it and have a less mistake as much as possible to avoid a mistake in real situation, which will more complex and hard to solve.
Luksanaporn Intarat
For benchmarking, it’s evaluating performance or outcome that compared with a standard or a criterion. In negotiation, it also needs evaluating process to assess results of action whether they are performed to reach the goal or not – do they bring about the best agreement for all parties?
For quality in negotiation, it concerns with progressive ways to implement resolving problems among parties or satisfaction happened among them. For instance, it can be effective communication both are verbal and nonverbal communication which we need to use them in order to find problems from words and from intangible factors – acquired by emotions, facial expression, and other body languages. Those then influent negotiators got to know other parties’ cultures and the way they are otherwise we won’t access their true needs and get the solution for such problems and negotiation will fail. So, successful negotiation needs high quality of its methods all through the end of the process.
For standard, rules or criteria set to compare with the real situation that going to happen. It obviously relates to negotiation which it aims to come up with an agreement that acceptable and approval by all parties. High standard may cause conflict among parties but low standard may lead to negotiation failure. So, we need maintaining standard that hold most all parties value and common with one another for reaching negotiation success.
For best practice I think it’s a significant effect that help negotiation process goes smoothly and comes up with an agreement that effective and efficient to all parties. However, it depends on consideration of following aspects wisely; first essential thing is to understand the perceptions, the style of negotiation, and the interests and principles of others parties, as well as one's own. Second one is planning the negotiation, and determining expectations, strategy, and most important interests of other parties. Third, choose an appropriate technique to implement negotiation. Finally, try to be compatible with any change and not try to overcome by offending other’s culture which it easily leads to conflict and negotiation failure in the end.
For excellent, that’s not only having best practice but it includes doing wisely too. During negotiation, there might cause something that interfere the process which it needs smart thinking and active response to handle with them as fast as possible. Or it needs for factors to support success; one who thinks of it earlier, his negotiation will hit the goal faster and meet the best solution easier.
Ms. Chanisorn Sangngern 020
Benchmarking is the process of determining who is the very best, who sets the standard, and what that standard is. Most of us do unconsciously at work and in our home life. We regularly compare and learn from the behaviour and practices of others
If we don't know what the standard is we cannot compare ourselves against it. This might help us to know competitors better in order to gain the benefit of successful negotiation. Well, benchmarking helps us in finding suitable partners, but sometimes it’s hard to compare real information and resources comsuming. In addition, benchmarking is one way in which it can use to find the qualified person for each specified topic of negotiation.
Quality is perception about something. If we talk about it in each person, quality might be one thing that everyone needs to bring to the company. And, it can be the measurement of excellence by the result of outputs. It relates to business negotiation because it is represented in term of level of success in your negotating process.
Standard is an agreed, repeatable way of doing something. Standards are created by bringing together the experience and expertise of all interested parties such as the producers, sellers, buyers, users and regulators of a particular material, product, process or service. In business negotiation, standard is the tool to judge the performance of each partner, because it is drawn up for managing effectively. We must first understand the ideal to which our partner is making comparisons. What is the standard they have set in their head of perfect? Once we understand and we can change the standard of what they are looking for, then we become reaching the desired goals.
Running a company requires the ability to look outside the business for solutions, ideas, and best practices. Best practices are the process to finding and using ideas and strategies from outside the company and industry to improve performance in any given area. It’s useful for business negotaition by identify one business process or service to improve. Find competitors and companies within the industry and outside the industry as well as implement the process then measure the results.
Last one is being excellent. The final result is not more important than how well it is. It can clearly identify strong and weak areas of management practices. It seems to be the final outcomes from negotiation. The excellent results came from excellent negotiation procedures as well. Thus being excellent, we need to apply all ideas about benchmarking, quality, standard, and best practices in order to support our success of negotiation.
Created by Ms. Chanisorn Sangngern 5110514020
Mr.Krissana Karupongsiri 5110514006
Benchmarking
Benchmarking is process of comparing from each other and learn from them for adapt to ourselves. Negotiator can learn from someone who has better negotiation skill than them and adapt to themselves. If they always develop themselves by learn from each other, they will smarter and better than before. So, it can lead to successful in negotiation.
Quality
The best quality of negotiation can lead to successful negotiation. In some situation might be hard to negotiate with other party but if negotiator have quality to negotiate, they can make agreement with other easier. So, quality negotiator lead to quality negotiation and every party will get the benefit.
Standard
In my opinion standard and quality should use and apply it together when you want to negotiation. The high standard can make other party satisfied and agree with the commitment. If negotiator has the same standard in every negotiation, he will always successful when he wants to negotiate with other.
Best practice
As we know the word that ‘practice makes perfect’. I strongly agree with this word. If we always practice and gain the benefit from practice, we will be smarter person. Moreover, practice can help us to get the experience before we face the real situation. So, the experience and skill from practice can make the perfect negotiation as well.
Excellent
In my opinion, excellent is the successful in negotiation. Every part from above can make the excellent negotiation. If negotiator has benchmarking, quality, standard, and best practice, the excellent negotiation will be occurred. So, excellent can make negotiator and other parties satisfied with negotiation.
Palmhatye Koedlarp 5110514055
Palmhatye Koedlarp ID: 5110514055
Benchmarking, is the situation when we were measure and compare each available alternative and select the best result of alternative to improvement myself into a better way than the past in order to respond and adaptive in environmental changing all the times.
Standard, is the direction to make me learn how to live in the society such as the standardization of the university that student must respect and following to create cultural values in the university.
Quality is very important to seek the opportunities and learn necessary skills outside books, increasing capability and knowledge. High quality make me have high power to confront with problems and don’t give up.
Excellence is strength to provide positive side of myself that different from others. It can be identity as well.
Best practice, learned from experiences, feedback to evaluate positive and negative of each into the best practice, especially actively to open-mined to learn new things from outside and apply in real behavior.
Treechana Kaewlert ID: 5110514033
I think that five important measurements can lead people to be successful, for benchmarking is the search of strengths and weaknesses in our organization by using comparisons with other organizations that more efficient then leading the analysis of the information to improve our organization is better. For me think that because the principle of benchmarking support to non-stick success in the past that is, there is no reason to believe that what do we do it best. Benchmarking can run the negotiation in a good way but may not be the best in the world that depending on our goals that we want to compare their own level and want to make my point.
For quality, we need to concern about the quality of performance because that can lead to successful in negotiation which needs high quality of its methods all through the end of the process for have a good looking result in negotiation.
Standard is one important thing that helps people to make decision. If we understanding it, you will have the advantage in knowing how to present what you seek as a fair outcome in terms that the other party will be able to accept and understand, rather than fear. We need to set up standard for do a particular thing, so we have guideline which way we should go.
For excellent, effective negotiation helps you to resolve situations where what you want conflicts with what someone else wants. The aim of win-win negotiation is to find a solution that is acceptable to both parties, and leaves both parties feeling that they've won, in some way, after the event.
For me, best Practices are the practices that make organizations successful or are the practice that led the organization to excellence which the important feature is there are clearly practices that are the key to performance excellence, accepted from individuals or organizations that you trust. I think that if you have the knowledge and use it that makes knowledge is even more valuable because cause connecting knowledge to branch out to a wide range of the one important goal of knowledge management in organizations is to keep people in the organization to work with best Practice that increase in both quality and quantity which that lead to successful in negotiation, avoid mistake in real situation.
jittakorn prommana
Benchmarking is the process of comparing one's business processes and performance metrics to industry bests and/or best practices from other industries. Dimensions typically measured are quality, time and cost.
Quality in negotiation, it concerns with progressive ways to implement resolving problems among parties or satisfaction happened among them. It relates to business negotiation because it is represented in term of level of success in your negotiating process.
Standard - Standard is a set of rule to measure the quality and value of our work, its help us analyze that how well our work now so we can improve it. In business negotiation, standard is the tool to judge the performance of each partner, because it is drawn up for managing effectively.
Best practice I think it’s a significant effect that help negotiation process goes smoothly and comes up with an agreement that effective and efficient to all parties.
Excellent The final result is not more important than how well it is. It can clearly identify strong and weak areas of management practices. It seems to be the final outcomes from negotiation.
All of 5 element can combine together to make the good business, so it can lead the business achieving the goal.
Supornpim Puntayusoh 5110514086
Link to negotiation, Benchmarking, Quality, Standard, Excellent, and Best practice. What does it mean to you?
Benchmarking >> It can help me see the strength or weakness of our company by comparing with other companies. It makes me get more knowledge and use the thing that I learn from that comparing in negotiation. After I analyzed the result of the comparing and I know about our weakness, I can improve to negotiate better in the next time.
Quality >> It is the thing that can show about the result of your performance. It can link with negotiation. You have to make your negotiation has quality by make everyone in negotiation get mutual benefit.
Standard >> everyone has to set the basis of your performance. And use it to estimate your performance. If you do lower standard as you set, you should improve your performance. These things can help you in negotiation to consider that you do as well as you set standard of your performance or not.
Excellent >> You have to try to do the best in everything. In negotiation, although it is the difficult to solve the problem but you have to find the best way to do that. Make it excellent as you can do.
Best practice >> It means you have to try to practice. Even in negotiation, try to practice more. More time that you practice, it can make you get experience and more skill in negotiate with other.
Anongpat Worasuwat 103
By: Anongpat Worasuwat ID: 5110514103
In the negotiation process and in daily life, everyone can used this 5 measurement to be the basic in everyday and in the negotiation process.
For the first one is benchmarking, it it the process of exchange knowledge, experience. In the company, no one can be the leader in the market in all kind of products, it must be the leader for some but not all. For me, the best way to know other is learning and adapt with myself. Then I know who is the role model for me, I can seek the best way to improve and find the best solution. In the negotiation, it is important to know who is the best negotiator and know how to run the effective negotiation process.
The second is standard, in negotiation process it is important to set the standard for negotiation and themselves to find the best solution and best final judgement that both parties agree on. So, the negotiator need to frame the issue and control the process then find the solution ( win-win solution). As everyone know that people always set the standard for themselves ,so they must reach their standard to achieve the best things.
The third is quality, to get more quality in the negotiation it include with the individual skill, and quality of communication. Those people need to have a good problem solving skill and good in communication style. And in negotiation, both parties need to have high quality that can lead to successful negotiation by setting tone and be honesty. The high quality in negotiation, it avoids force, respects individuals, and achieves mutually beneficial results.
For best practice, this is the way that help the organization to be successful in market or the way thet help the organization to reach the goal by finding the best way to go. I agree that a win/win approach is the best way to gain competitive advantage. But to have the win-win situation, both negotiator need to be prepare and practice to have the necessary skill in negotiation procress. The skill of individual must to know what is the necessary skill, then practice it to the best.
The last one is excellent. It is not important that you are the best practice, you can do everything but in finally you do not done excellent. Both side need to be prepare for it and thinking different from other. Think different from other, it can make the better chance to get new ideas and new information. Someone suggest that To be the first, to be the different, to be the excellent.
Sornploywan Jittasajja 5110514078
Benchmarking,quality,standard,best practice, and excellent these are five measurements of successful negotiation.Its does not means only for negotiation,also include in business or any activities.Fist is benchmarking.It is a thing that we use to measure our position for implement any action.When we have benchmarking,we will know what we should to do as a dirction that idenetify the way to get through.
Second,quality is a thing that reflect our performance.How well we implement it?.We use it to measure the level of that successful by compare between performance and standard.If it below the standard that we set it means low quality.So,we can use it to measure our performance and then use it to improve our action.
Next is standard.It is a thing that use as a criteria to measurre the quality of work.When we do any thing,if we set the standard.We can view the big picture of action.We will try to perform it in the way as standard that we set to get a desireable outcome.
Forth,best prctice is neccessary factor that make our action become successful.If we want to becom a professional we have to learn from experince or pain .We might failure again and again,it does not mean not thing.It is a valuable lesson ,which we can learn.So,when we want to do something ,and try to practice even it failure.We can use that failure as lesson to improve the next decision or action for better and better.
The last is excellent.Nothing is perfect in the world.This statement it seem to be true.In the other hand when everyone do something ,they alway expect the result to be excellent.In reality I think we can be close the word "perfect" by put our efforts to every action.We can try our best to prepare and nard practice to make its successful.
Kanlayanee Rasmeesukhanon 5110514009
Benchmarking is important to me because, I can know how the knowledge or skill will become the best appropriate for me and the better way to do business or negotiate with others. By use the adaptation from my old experience or observe from others to become the best way. When negotiate or do the business with other, if you do under benchmarking process you will make it successful quickly because you already know the best way that you have. So, the outcome will be more creativity to adapt new things in your work and your life and become effectiveness.
Standard is doesn’t stop increase, for me standard is the thing that people set up to determine something, may be it’s not exactly right and have to achieve it. But for the acceptance in the society everyone needs to achieve it by follow the society standard don’t only on yourself, to be a people that other accept and when you have negotiate with someone you will have more power and opportunity more than other one that below the standard.
Best practice, take an effort and take time to do it, don’t stop learning and preparing yourself to be a best ability or skill that you want to be, doesn’t matter that you clever or not. Best practice can lead you to successful might be more opportunity that the intelligent one but doesn’t always practice.
Quality, it can show the effort that you spent when do something to make it be the best. When choose or making decision if I concern and think about the quality, I will clearly understand the important of it and always use it in my life. Quality of life can make yourself strong and can hand in to any problems also in an organization if everyone in your company working with quality of work not quantity can make the long term of trust and loyalty from other.
Excellent, for me mean that when I really do something with patient, carefully, mindful, and can meet my goal. That is a perfect for me, not necessary with other to think of it. So, I think everyone have a different excellent things because they have a different belief and value but it not matter what it come from, only satisfaction and do it with your all potency it is enough to be a perfect.
Nontree Tapornsavat (041)
Five factors; Benchmarking, Quality, Standard, Best Practise, Excellent. Those of factors are related together and drive negotiation successfully.
Benchmarking as mean word “compare” because business society it nessary to compare with other competitors that make we know about direction we have to drive. It’s help you to seeking the new ways or how we improve business, and the importance thing that give benefit to business negotiation as well because we can choose a choice that will give benefit us the most.
Quality is the most of valuable. Every organization needs quality not quantity, Quality can make organization growth rapidly such as Apple; they have quality of innovation, quality of creativity, and quality of exceutions all of those thing make Apple became biggest organization in the world.
Standard is the tool to measure quality. I think standard can tell which point we should to improve or develop. For negotiation, every party want to be win-win solution that is standard and it’s can be direction to which way to negotiate.
Excellent is so hard to do everything to perfect. If talking in real life it difficult to do every thing in best because we not focus on only one thing but they have to pay attention many things. In my opinion, “excellent in term of negotiations” is win-win solution because no one get hurts.
Best-practice – is the importance thing we should to do, we can not know just only in the book but also practise as well. Practise is an activity to face with real situation, we have to bring all of skills to adapt which way we have to do, how we solve the problem.
Ms.Watchareeporn Kitanantaworn 5110514074
In my point of view, these five measurements are the best measurement that everyone should have in personal life and should connect together to meet the extremely well in order to succeed in negotiation.
The first point is Standard-- the people should set a basic or simple for human to beginnings with something by without strict, no tricks. So everyone have their own standard point to setting guidelines during the negotiation to reduce the conflict of interest among the parties.
Second point is Benchmarking -- something that people exchange of experience which does unconsciously at work or in people home life. It can be focus on “getting out of the box”. Normally people compare and learn internal process from the behavior and practices with each others, then identify, understanding, and adapt outstanding practices into your own point to achieve our goals .Such as, talking to friends, family, other people who familiar with are all connecting to learning from their experience, and may consulting with experts persons like the Dr.Chira Hongladarom who have many experience of implementation a particular process or activity in many business environments to share information together with BBA student. So BBA student might obtain the ideas or the real experience from that case, and then student might use this information to adapting a similar process to perform in our life to achieve our goals.
Third point is Quality--the essentially for people is about learning what you are doing well and doing it better than before, and knowing what you want to do and how to do it, and people seeking to achieve by continuous to improvement. It has inside in all human capital should meet in the process that intended to increase the standard of work and life to make sure that everything is done consistently for human quality. In the other words, is about measurable and standards in everyone should have to raise their sustain in life.
Forth point is excellent—it hard to say that everyone are perfect and become a excellent in negotiation because people have to learn something new all the time by learn from the experience. So when people are more experience they may expertise to managing in the real situation to become the best performance of outcome.
Finally, best practice is people should plan before the negotiation start. Then should push more effort to practice your skill, knowledge, and ability to become more powerful in the negotiation and reduce the negotiation fails, also the negotiation will go faster with the confident.
Suphitcha Ek-uru 087
what does it mean to you?
The five measurements mean the measurement tools that we need to concern for adjusting our performance. The result from the measurement tools, used for improving ourselves. Without these five measurements, we can not easily adjust ourselves, or know the at least base for each fundamental of work, knowledge, performance and things and will not know when is called potentially achieved.
Benchmarking is a way to compare ourselves with other people for seeking any need to develop and notice the achievement we have within the field.
Standard is the at least fundamental that we have to reach. Under standard considered as unacceptable in any fields and must improve to at least reach the standard. Above standard is better.
Quality is implementation of all aspects and functions potentially. Only one function is not enough for a complete piece. For example everyone can write a book but a quality book that gives its potential to reader is the one that people are looking for. Therefore anything we do or create must have high quality to make difference and beyond.
Excellence is the best thing that we can achieved for anything. If excellence stage has reached, it means that your work is perfectly done.
Best practice is giving all you have to implement your job. The thing that you have at the beginning may not important as much as your way up to implementing the job.
All of these measurements are need for a good achiever to be considered (they help you make the best result at work and living).
Nopawan Srisalub 5110514044
According to 5 measurements, it includes benchmarking, standard, quality, excellence and best practice. All of them are importance to negotiation and also our life.
For benchmarking, it simply means the systematic process used for identifying and implementing best or better practices. Our negotiations still have something to improve. We have to look at other’s negotiation and then compare to us. After that we improve it to better performance. Benchmarking can be the useful tool which helps the negotiation following the goal.
Absolutely, our negotiation must reach the standard. After negotiation reached the standard, it will create acceptance. In another hand, we have to make our negotiation close to standard as much as possible. We have to improve negotiator skill, communication, and others as the standard. Therefore the standard of the negotiation can be the win-win solution, compromise way or come up with worth alternatives.
The consequence of the negotiation must be high quality. The alternatives have to have good quality which directly provides a good performance in solving problem or finding an agreement. Then the quality agreement is the sign of good solution and compromise. It’s also importance in my life because what I do should come with good quality. The good quality of works can show that I pay attention more in work.
For Excellence, I have to think at every step of my life, think about myself, society and the world. To live with excellent thinking is the best. We have to learn to think a lot to become an excellent thought. Whenever our thought was importance to others, that is excellence. As same as negotiation, thinking excellence can make the negotiation success. That’s because each party has ability to think by himself and it would come up with many new ideas which can be useful. Thus thinking excellence can create many new alternative and creative solutions.
For best practice, it’s very importance. I can get benchmarking, reach standard, have quality and excellence by practicing. I strong believed that “Practices make perfect.” It means that the more you practice, the excellence you can get. Moreover choosing the way to practice is importance. We have to find the best way to practice our skill especially communication skill.
Danuphon Tippong 5110514031
Benchmarking is the process of measuring an organization's internal processes then identifying, understanding, and adapting outstanding practices from other organizations considered to be best-in-class. In term of negotiation, sometimes we have to know the others' side are in order to know what the strength of others are. When we know other we can prepare yourself to negotiate with others.
Quality is a measure of excellence or a state of being free from defects, deficiencies, and significant variations, brought about by the strict and consistent adherence to measurable and verifiable standards to achieve uniformity of output that satisfies specific customer or user requirements. Actually, the quality of negotiation is important for business. If we prepare ourselves good, the quality of it will be well. It also affect to organization. Quality is the one of factors that make the negotiation success.
Standard is an agreed, repeatable way of doing something. It is a published document that contains a technical specification or other precise criteria designed to be used consistently as a rule, guideline, or definition. Standards help to make life simpler and to increase the reliability and the effectiveness of many goods and services we use. I think that we should set the standard first before we do somethings. It can be the measurement for the action that we did, also the the things that we want to get. Sometime it looks like the desired goal.
Best practice is the way that we try to do it again to be better. Someone say that practice more, better more. I strongly agree with this phase. In my case, my English skills are quite bad when I was first year student. I try to learn more, improve myself more, and learn from my mistakes. Now I think that my English skills are improved already. In the term of negotiation, when we practice and prepare ourselves all the time, we can win in environment that always change.
Excellence is the hardest part to do it. It's so hard to be the best. Sometime we need more times to do it. It may be the out come after we did others four concept finish.
Jirameth Yubolmatarak 5110514015
-Bench marking is the process of compare one’s business process and performance for improve in organization and develop the good negotiation in the future.
-Quality is effective of performance when you do something you have to expect that thing have to have quality for you and you have to have quality in themselves too, it same with negotiation when you want to bargain with other person, you have to a good quality about performance in themselves and a good quality about performance in negotiation, it will complete or successful.
-Standard is basic of everything when you have standard, the most people will have trust and honest with you, if compare with negotiation, standard is the thing that we should know about knowledge, skill and level of themselves and include your issue and your culture of person who negotiation. If can set the thing that mention, we will know standard of negotiation.
-Best Practice is repeat and repeat for make to good skill or when you have more experience. So negotiation you have to have the best practice may be experience from other company or experience, it make to you have more skill and it can be up skill for the person that perfect negotiator in the future.
-Excellence is Bench marking, Quality, Standard, Best Practice is the result of “Excellence”. So everything that mention, it make to people perfect about negotiator and it can be successful in negotiation and the core factor is the person who excellence can make to other person satisfied with negotiation.
Arreena Mhadsee 5410514060
Benchmarking is a point of reference against with thing or competitor maybe compared or assessed for measuring altitude, a problem designed to evaluate the performance of external criteria. In negotiation like know strength and weakness for prepare to control each other agree.
Standard is a level of attainment used as a measure in comparative evaluations that is supported in upright position in the way of doing thing. It is perform on anything viewed to valuable or worth that thing like standard of living, it can be use to bargain in government meeting for threat populations.
Quality is a distinctive distributed or characteristic possessed as measured against other thing of similar kind. If the negotiator has high quality to confer, it is make successfully result that holds their benefit with them. Negotiator should be effective to getting efficiency.
Excellence is extremely good or outstanding feature to do something. It can be drive negotiator to accomplish like they negotiate by using the most of them with knowledge, skill, and ability.
Best practice is the actual method or performance repeatedly in order as opposed to improve or maintain proficiency in it, its must have taken a lot of practice to become fluent. Practice makes perfect used to convey that regular exercise of an activity or skill is the way to the best when encourage someone to persist.
I think negotiator could be have five measurement to guidance them when negotiate no matter agenda that they negotiation!
Phimdao Chaiwiriyawong 059
Q. What do they mean to you related to business negotaition?
I think five factors that included with Benchmarking, Quality, Standard, Best practice and Excellent are very important for business negotiation and me by...
- Benchmarking is the process of measuring an organization's internal processes then identifying, understanding, and adapting outstanding practices from other organizations considered to be best-in-class. In the organization, if they don't have these, it is like they don't have the compass lead the company to be success. They won't see the weakness of organization that have to be improved and the strength should be maintained. Business negotiation is the science of art, people who are good negotiators need to have spirit like to learn always, never stop and give up in any obstacles to be as well as the smart people, success in the goals that they set and do it better. Benchmarking is also important to me. It is like the guide that can lead me to be the smart people who should learn, develop and change in the good way and be effective in negotiation.
- Quality, it is about the value or a measure of excellence. Business negotiation can be success, it is based on having good knowledge and can do. That is I have to learn, understand, have skill and abilities to become intellectual capital. It can be one part to making success.
- Standard, it is the norm. It is important to me that have to have the basic of own value. Business negotiation need standard for long-term goals to be success and do in reasonable action, any actions need to think carefully before acting for right decision making. People need to have standard to do anythings.
- Best practice, it is a technique or methodology that, through experience and research, has proven to reliably lead to a desired result. Negotiation needs to have experience and more practice. It is directly to me that can help to have more knowledge and do it better from experiences. Best practice doesn't only means success in doing but it can means learning from the pain to motivate people improved and develop all times. Good negotiators will like to practice as well as they can. It is the important thing that good negotiators should have in their characteristics.
- Excellent. In term of negotiation, I think it is about effective results that people have different in abilities do. They can do well in something that they like. It is about the best of performance outcome. It involved with Four above-mentioned .
Suneeporn Suntornhitanon 5110514084
five important measurements can lead people to be successful
Benchmarking is the process of comparing the results and processes of those studied to one own results, learn how well the target perform and, more importantly, the business processes that explain why these firms are successful. It can also apply in business negotiation that you can learn from experience or person who has more skills in negotiation to improve yourself for successful in business negotiation.
Quality in negotiation, the quality of performance can lead to successful in negotiation because high quality can show about the result of performance that can make every party get the common interest.
Standard is an agreed, repeatable way of doing something. Standards help to make life simple and to increase the reliability and the effectiveness of many goods and services we use. It can help in negotiation that how you should be design or set your performance standard.
Excellent in negotiation, you can find the best way to the solution. Win-win negotiation is an excellent way that both parties can acceptable and loss face.
Best practice mean you have try to practice to the best performance. When you try more about practice, it can help you when negotiate with other because you get more skill and experience than other.
Yanran Wu 5110514100
Benchmark - Quality - Standard - Best practice - Excellent
what do they mean to you related to business negotaition?
The five measurements is a tool that can help us to improve ourselves and get us to he best business negotiation. Without these five measurements, we will be not that easy to solve problem and find the best way to negotiation.
In my opinion, I have to have my own benchmark which means my own basic principles. Those principle tell me how to act in general and in any kind of negotiations, it seems like bottom line of me for doing and solving things. Basic on those principles of my own, I might improve myself then I got higher quality to doing things. It seems like talking about my study, I spend days and years in school in order to get more knowledge. Those Knowledge improved myself and higher my personal quality. At the same time, those knowledge help me to make decision and have a good business negotiation with others. The outside environment also influence to me. Both them together create standard. Those standard become my final way to negotiate with others. It become the way to do business negotiation in my way. Those principle as my acting standard, I practice all my alternatives then choose the best practice to do in order to get execellent business negotiation and do the business negotiation the best.
In detail of business negotiation way, benchmarking is what we've already had in our inner and we can use it to find out our core compatitive advantages, and compare with others in order to develop ourselves and also try to a good agreement with others.
Quality made people different and tend people to be knowledgeable. If I am qualified, the business negotiation will be easier. Moreover, i will be more confident in doing besides negotiation.
Standard is the fundamental that all people in common. People try to reach the standard sharing the same standard to do business negotiation.
Best practice can help people to implement job. We practice to improve it, the best practice and let us to learn and tell us what's good for the negotiation.
Excellence can tell us where we are, are we dong well in business negotiation. Excellence tell us we are doing good.
Prapawan Krutkleaw #54
I think those five measurements are very important to people who want to do something even if it’s not relate to business. It can be the base of method that every can link it to own life.For business negotiation, if you need to accomplish your goal you should have those five measurements to help you to implement your work.
The first one is benchmarking, it’s mean you have to compare. In business you cannot stand by yourself but you have to look for others and find the different between you and them to improve in some point of your which is not best. You have to observe others parties also.
Quality, if you need to do something you should make sure that you done the best. So, I think quality is more important to everyone. If you have low quality you can fail in every thing.
For the next, you have to have your standard to make you to be high quality, if you done good job but it just one time and fail in another it’s mean that you don’t have the standard. So, when you do something you cannot be successful.
According to above if you also have those but you aren’t practice, all things that you have done will be lose because you don’t remind yourselves then your knowledge can gone also.
The last one for me I think it’s like the lucky from each person. The excellence of person is the best medium that can help you to accomplish your gold faster than others.Everyone should have those five measurements as a key to make you success in every situation even it’s not business negotiation.
Kanokrat Chaitada
Five measurements can help people to successful in the business negotiation.
For benchmaking is the process to eevatuate the outcome.We can compare themselve between other behaviors and practice to improve and change to be better.When we are negotiate with parties,we can know is the best alternative that can get benefit and less impact to the organization.
For quality is the result of your perfermance.it concerns with progressive ways to implement resolving problem among parties.it reelateees to business negotiation because it is represented in term of level of success in your negotiating process.
For standard,set the basis of your performance.standard help to measure the quality and evaluate your performance.it can help to analyze that work to be good or that to improve it.Neegotiation need to find the win-win solution or find the best solution and best final decision making ,it can make both parties accept.
For excellent,It's very hard to something perfect that depend on own abilities,skill and knowledge.it can clearly identify strong and weak areas of management practices.The final results of negotiation in win-win situation that is the best result for both parties.
Last best practice,Is the best way to help to be successful in business negotiation.Before we got the best practice,we try to practice more and bring that experience and skill to improve.Best practice that can help business negotiation goes smoothly and come up with an agreement form both parties that effective and efficient in negotiation.
Ms.On-nicha Musikawan ID:5110514094
I think that all of these five words. It can make us successful in the negotiations and in my opinion,the first thing we should have is "standards". standards in my opinion is something that you set for tell about youself and your performance and i think in negotiation, you should know that others parties have high or low standard because if you didn't know thier standard ,it can make you fail in negotiate with them.when we have standard and know other people standard , the next step is you should have "quality", that it mean quality of yourself and you skill in negotiation. If you have high quality that mean high skill,high knowledge etc. It can help your negotiate is high quality. When you have standard and quality, next step that you should do is "Benchmarking". I think benchmarking is like you compare yourself to other or for business,you compare your business to other business. I think it can help you to know the weakness of yourself and when you know that what is the weakness of yourself ,you shold keep it to improve youeself and it make you better than other.It think it can lead you to success in negotiation if you better than other. The next step when you pass of three step above is "best practice". I think this step is the most important to make you better than other and if everyone in country have best practice ad everyone will smart and it can make these country improve. I think if you alway practice it can make you to be smart than other and i think if you have best practice in negotiatetion it can lead you to successful in negotiation with other. Finally,when you have standard,quality,benchmarking,bestpractice, the next step that you will get it , is "excellent" In my opinion, if you alway make yourself to have high standard and high quality and compare youeself with other and alway practice it absulutely to make you better than everyone and if you use all step in negotiation ,i think it sure to make your negotiation is excellent.
Ms. Natcha Tangtrakulwanich 51105140027
I think it is important to know negotiators position of weakness and strength first in negotiation. Then they can use that as the tools to help them successful in negotiation. More than that if they know both sides of party position, they can strike on other weakness and prepare for protection their weakness also. But how? How can they know what is their weakness or other weakness. These 5 measurements of life which include Benchmarking, standard, quality, excellent, and best practice can help you to evaluate your position and assist to find the way to protect in weakness. So why 5 measurements of life are very important for negotiation.
If they see through deeply in these five measurements, I think that benchmarking and best practice are the main evaluate and the other left are the sup point to make measurement successful.
In my opinion, benchmarking means the comparison the actual performance with the standard that already set. Standard is the goals that people want to achieve. Then if people can follow the goals that means, they have already been successful which that is their strength. Standard need to be able to measure, they can use quality as fact to evaluate for example quality of error in production around 0.00005 percentage. If they do very well the performance up to the standard that means they are very excellent. Anyway people always need practice, no one can be perfected. Then they will know their weakness from the evaluation, and they need to create best practice which is plan that improves their ability of performance to be able to catch up the standard.
Let I explain by using the sample which about business negotiation. Assume that I am owner of Beer Company; I want to negotiate with new supplier of sugar. I start with evaluate the strength of my company by using benchmarking. After I compare my ability to purchase sugar at one lot with other companies, I find that I have ability to purchase in big amount per time which is more than other. Then I know I have power to negotiate with economic scale. I still have weakness with less relationship with the supplier, so let create best practice to plan and solve my weakness. I may plan to build more relationship. It could be find that what suppliers interest in and start with open communication in their interest topic and continue sustain good relationship with them.
Natcha Tangtrakulwanich
Suranya Aphinartphongsa 5110514090
The meanings of five factors that have related to business negotiation are as follow.
- Benchmarking can be the comparing of negotiation skills and performance with other people who are good at it. So, it can help us in improving our negotiation skills and performance.
- Quality can be the degree of smooth communication in negotiation. Good quality might lead to the communication of negotiation in a smooth way.
- Standard can be the neutral or fair decision of a deal for all parties, they’re not taking advantages of others. This standard can make all parties feel comfortable in making a deal from their negotiation.
- Best practice can be a method or technique in negotiation that has shown best results compared to other methods or techniques. In addition, best practice can also be the best improvement of negotiation skills and performance from practicing them.
- Excellent can be a word that described win-win situation or non-zero-sum game in negotiation, when people are cooperate, compromise, or participate together and lead to the decision that benefits to everyone.
Mr. Bundit Prasopsukchoke 5110514050
Bench-marking is a process to comparing and learning from other and adapt to make yourself better. When you make negotiate with someone you do not only negotiate but you can learn from them. If you can learn from other it makes you can develop abilities and skills better.
Quality is the performance that you want to show to other know. In negotiation if your negotiate has a good quality you can motivate other or success in negotiation easier.
Standard is the measurement performance of work. In negotiation you want to set standard first before make negotiation and after that you want to measure to get the result and compare with your standard. If the result is higher or equal the standard, it show that your negotiation success but if lower that your standard it will be fail and you want to improve to be better.
Best practice; Practice make perfect is the best word about this. You cannot to study about theories only but you want to do or practice in the real case to make you get a high performance. Moreover if you practice more you can improve your abilities in negotiation more, so your negotiation should be more powerful.
Excellent in negotiation if you can practice as much as you can your negotiation will become excellent to have more powerful in negotiated with other.
Darat Korrakod ID 5110514032
Benchmarking is the process of measuring an organization's internal processes then identifying, understanding, and adapting outstanding practices from other organizations considered to be best-in-class. So negotiator should use benchmarking to improving own self to get the success negotiation.
Quality is the one implementation to measure the performance to be standard. So negotiator need to have the high quality of information to force with other in negotiation.
Standard is the one part of measurement, it is a level of quality , especially one that people think is acceptable. Negotiator need o have standard for measure ownself.
Best practice is a method or technique that has consistently shown results superior to those achieved with other means, and that is used as a benchmark.
Excellence is a talent or quality which is unusually good and so surpasses ordinary standards. It is also an aimed for standard of performance. So , Negotiators who want to be excellent , need to be more participation for improving.
Waraporn Kosee I.D.5110514071
What do they mean to you related to business negotiation?
Benchmarking: is a process of knowledge and experiences sharing and the exchange of best practice between other organizations under international rules and regulations. Because if we do business, we do not know or not good to all but there still have other organization that more excel than us in some area. Then, we must communicate to others for known something which we don’t, and to study the experiences of others and then be adapted accordingly. It helps save time and reduces trial and error, and make aware of potential or actual capabilities of our organization, and finally, makes it possible to increase performance and enhance competitiveness. If we know others already, that mean we can negotiate effectively and can run negotiation smoothly, avoid conflict, reach an understanding and finally, to get the win-win solution.
Quality: When we deal with negotiation, especially on business, we choose emphasize on the quality of the relationship between the two parties. Because of negotiation is a conversation between polite persons or negotiators in which them explore their common interests and try to the win-win solution.
Standard: is a level of quality, especially one that people think is accepted. Negotiator should to take the initiative to claim some fair standard against which final solution can be judge. Teel the other parties you want to come to a fair solution that maximize the outcome for both parties, and propose some standard against which the result can be measure.
Best practice: is the process of developing and following a standard way of doing things that multiple organization can use through experience and research, and lead to a desired result. Then, negotiator should always practice skills that useful for negotiation, it can lead us to have an effective negotiation in future.
Excellent: An excellent negotiation skill creates a win-win situation. Negotiator must always try to practice more and more skills that useful in negotiation. That means it is important to learn how to negotiate more effectively that can create the win-win solution.
Which all of the measurements above are the important guidelines that useful for negotiator which they must consider before, during, and the end of negotiation, for make an effective negotiation and for improve the negotiation to be better in the next time.
Chormuang Jinadith
The 5 measurements is the basic and advance measurement that we can use in our life to be success in negotiation. It is a tool that we can use it to be our performance base to improve ourselves.
Benchmarking is to see ourselves and see others and compare the results and processes so we will know what is our strength and weakness so we can adjust, develop, and improve the performance to a better one. By knowing ourselves and others in negotiation, we don’t only see the differences after comparing, but it also make us understand others so we can understand other’s perspective and we can put ourselves in other’s shoes to result the win-win situation.
Standard is a basic norm or pattern that is the least level to be accepted by people, it can help people to measure whether their performance is good enough or can be accepted. The performance that is lower than standard would not be easily accepted as it is not good enough to concern. Having standard leads to quality which is another measurement to concern. And having standard performance in negotiation and build up the confidence to negotiate with others, it is an advantage that will lead to a success negotiation.
Quality, once you can complete standard performance it means you have the least quality which could be develop and improve to be better and to be more successful. Quality can be measured in many aspects depends on each person perspective and values. By having high quality will make us better than others which leads to excellence in negotiation.
Excellence is the high level measurement after we can fulfill the previous measurements. At the same time, by fulfilling those previous measurements will leads to excellence in negotiation. People who are excellent in negotiation are skilled negotiators who have high aspirations and a high degree of power; they also control themselves under pressure and tend to make smaller concessions. The more skilled the negotiator is, the more often the negotiator wins.
Best practice is well practicing the step of negotiation starting from the purpose of negotiation to concerning strategies. As we can not know how the result is going to be, the best practice can help us to be more confident that at least the things we have prepared are accurate, so it will have much weight that leads to success in negotiation.
All of these measurements are useful for negotiators, it can be a key to measure negotiator’s performance in negotiation to be able to develop negotiation skill and be a good and successful negotiator in the future.
Saranya Tamajai (080)
Benchmarking in negotiation is comparing your performance with another. You should determine other performance in the same situation because it can helps you to get a new knowledge and better way that you can put in your performance to be successful.
In addition, the quality of performance can lead the negotiation to be successful. The third measurement is standard which is the principle or something that you set up to do a particular thing. Standard give you the direction or the way where you should go. So, you should follow the standard in order to achieve your goal.
After you know how to perform and the way you will go to reach a goal. During these processes you may face with many problems, so you need to have the capacity to solve those problems. I think this is the meaning of excellence. Finally, best practice is important because if you prepare yourself before doing negotiation it can lead the negotiation to go smoothly and successfully.
1. Benchmarking has been defined as many definitions. It does can be the way to measure and compare the products, services and practices to organizations. It’s can bring the results of the comparisons were used to improve the organizations.
In another meaning, benchmarking is the measurement process, or search and lead to best practices. To be applied to improve their organizations. The result of Benchmarking is to know who the best practices and how they practice.
2. Standard - this is the way to make sure what you do is fair to other people.
3. Quality - This is one of the important parts of negotiation. Its concern to how much you prepare well to negotiate.
4. Excellence – this is the measure skill to negotiate. Negotiation will be successfully not only uses the skill to make agreement but also use brain to make decision.
5. Best Practice – this is the way to success. Practice led the organization to excellence. If you really want to do something, doesn’t matter how hard it is. Everything is easy by practice in the right way. Negotiation is as the same. You have tried one more times if you got fail. Experience will teach you what is right or wrong.
Atchara Chaiwong ID: 5410514058
1. Benchmarking has been defined as many definitions. It does can be the way to measure and compare the products, services and practices to organizations. It’s can bring the results of the comparisons were used to improve the organizations.
In another meaning, benchmarking is the measurement process, or search and lead to best practices. To be applied to improve their organizations. The result of Benchmarking is to know who the best practices and how they practice.
2. Standard - this is the way to make sure what you do is fair to other people.
3. Quality - This is one of the important parts of negotiation. Its concern to how much you prepare well to negotiate.
4. Excellence – this is the measure skill to negotiate. Negotiation will be successfully not only uses the skill to make agreement but also use brain to make decision.
5. Best Practice – this is the way to success. Practice led the organization to excellence. If you really want to do something, doesn’t matter how hard it is. Everything is easy by practice in the right way. Negotiation is as the same. You have tried one more times if you got fail. Experience will teach you what is right or wrong.
navavee deramae 5110514048
Benchmarking is the process of comparing one's business processes. Dimensions typically measured are quality, time and cost. In the process of benchmarking, management identifies the best firms in their industry, or in another industry where similar processes exist, and compare the results and processes of those studied (the "targets") to one's own results and processes. In this way, they learn how well the targets perform and, more importantly, the business processes that explain why these firms are successful.
Quality is the sign that refer to the efficiency and effectiveness of one’s performance, that can be low or high quality. It is good for people who have good quality for anything, because that can help them done something effectively. If someone has high quality of negotiation, he can be success in negotiating.
Standard is the process of doing something that people think that is usually act and agreed, standard is important for everybody on everything, likewise with negotiation, we should have to maintain standard on negotiation, because that can lead negotiator possible to success.
Best practice, refer to doing something that you think it is the best, best practice can help people achieve the goal easily, but try to do the best is not easy, so you have to practice more and learn more. In negotiation, when you want to negotiate with other, you have to prepare yourself and learn about other party, and practice before negotiation, this can help you to do the best on negotiating with other.
If you have benchmarking, quality, standard, and best practice, these four factors can lead you to have done something excellence. For negotiation, if you have four factors that I already mention, the result of your negotiation would be excellence.
Jirawan Khaewsanun
What does it mean to you that relate to business negotiation?
From 5 important:
1. Benchmarking: negotiation involve with two parties or more. That make in each payties must compare among your party and other. Beside comepare between the group, some time we want benchmarking within the party.
Within the party is benchmarking when negotiation between the fact, which one true, which one not true. We should concider about the fact when talk negotiation.
Benchmarking about advantage and disadvantage from both of the parties when bring those thing to apply by make the choice. Which one is good must keep it to use and which one is not good must resist it by explain the reason for everyone too understand.
2. Standard: negotiation not have fix form or pattern it depend on each situation. So, we can’t set the standard of each situation.
Next one I want to talk about standard or limit that each negotiator can talk. It should be same both of all two parties.
3. Quality: I think it is something that negotiator talk, it true and can do it real. By the method that can make the negotiation has the quality is some talk and performance that has quality. It mean is not make the disadvantage to both of the parties.
4. excellence: it mean is very good in many thing but I thing it mean has sharp about negotiation such as speed and thinking.
When negotiation we must think always about something that the opposite side talk and how we make the opposite side agree with my side. For the speed, it is important thing that can make the negotiation success to goal because if we has the sharp about spees it make easy to interactivity and solve the problem.
5. Best practice: when you come to negotiation the performance is the part is very important. If you has good personality, it can help you more reliable.not show about aggressive to the opposite side make them feel comfortable. It can make other agree with we talk.
Finally, all of 5 factor it is very important beside we can use for study, we can apply it to use in my life.
Nuttakan Chaichanawarin 5110514026
Five important measurement is very important to negotiation because it can make business negotiation be successful
Benchmarking is the process that organization should to concern about the identifying and implementing best or better practices. It help your negotiation goal be successful.
Standard is the basic of ilfe of everyone in the society that must to have, they will know what are they in the society and how they should to act in the society. If they have standard to do negotiation, they will know the point that they want in doing negotiation.
Quality is the performance that everyone should have in their mind, it can improve by the society, and other people who have the effect to them.
Excellence in is the best way that they can think about to solve the problem that occur in their life. It tell them that when they do negotiation, did they do it well or not.
Best practice is the implementation that people can practice many times before they do the business negotiation, and then they will know the best way to make negotiation be successful.
In my opinion these five measurement is very important to negotiation, it conbines together to make negotiation be successful, and the way that they di negotiation is the best way for both parties
Panaree suksawad 5110514057
Benchmarking about advantage and disadvantage from both of the parties when bring those thing to apply by make the choice. Which one is good must keep it to use and which one is not good must resist it by explain the reason for everyone too understand.
Quality is the sign that refer to the efficiency and effectiveness of one’s performance, that can be low or high quality. It is good for people who have good quality for anything, because that can help them done something effectively. If someone has high quality of negotiation, he can be success in negotiating.
Excellence is the high level measurement after we can fulfill the previous measurements. At the same time, by fulfilling those previous measurements will leads to excellence in negotiation. People who are excellent in negotiation are skilled negotiators who have high aspirations and a high degree of power; they also control themselves under pressure and tend to make smaller concessions. The more skilled the negotiator is, the more often the negotiator wins.
Standard is a level of quality, especially one that people think is accepted. Negotiator should to take the initiative to claim some fair standard against which final solution can be judge. Teel the other parties you want to come to a fair solution that maximize the outcome for both parties, and propose some standard against which the result can be measure.
Best practice; Practice make perfect is the best word about this. You cannot to study about theories only but you want to do or practice in the real case to make you get a high performance. Moreover if you practice more you can improve your abilities in negotiation more, so your negotiation should be more powerful.
Kanokjun Cheenchay 5110514002
Benchmarking is the process of comparing one's business processes and performance metrics to industry bests or best practices from other industries. Dimensions typically measured are quality, time and cost. In the process of benchmarking, management identifies the best firms in their industry, or in another industry where similar processes exist, and compare the results and processes of those studied the targets to one's own results and processes. In negotiation they learn how well the targets of negotiate perform and, more importantly, and that explain why these negotiation are successful.
Standard is an agreed, repeatable way of doing something. Standards help to make life simpler and to increase the reliability when we have negotiation with others and the effectiveness of many goods and services we use. Standards are created to negotiation by bringing together the experience and expertise of all interested parties in negotiation.
Quality is a perceptual, conditional and somewhat subjective attribute and may be understood differently by different people. In negotiation, quality means the degree of rational competence people share in resolving problems that involve conflict of interest. Negotiation quality includes the skill of individuals and also the proficiency of the communication systems individuals build for themselves.
Excellence is the possessing of outstanding quality or superior merit; remarkably good. The result of caring more than others think is wise; Risking more than others think is safe. In term of negotiation have excellence for Successful Deal Making and negotiating creatively to create mutual value and win-win; understanding and dealing with negotiators from different cultures; and to managing ethical dilemmas.
Best practice is a method or technique that has consistently shown results superior to those achieved with other means, and that is used as a benchmark. In addition, a "best" practice can evolve to become better as improvements are discovered. Best practice is considered by some as a business buzzword, used to describe the process of developing and following a standard way of doing things that we can use when have negotiation.
Mayrisa S. 5110514067
These 5 measurements of life which include benchmarking, standard, quality, excellent, and best practice can help you to evaluate your position and assist to find the way to protect in weakness which including:
Benchmarking is the process of measuring an organization's internal processes then identifying, understanding, and adapting outstanding practices from other’s considered to be best way. These processes, albeit from difference, are all common and can be benchmarked very effectively. So it's called "getting out of the box". As well as the negotiation, sometimes we have to know the others' sides are in order to know what the strength of others. When we know other we can prepare you to negotiate with others.
Standard is an agreed, repeatable way of doing something. It is a published document that contains a technical specification or other precise criteria designed to be used consistently as a rule, guideline, or definition. Standards help to make life simpler and to increase the reliability and the effectiveness of many goods and services we use. Standards are created by bringing together the experience and expertise of all interested parties. This is important to understand the perceptions, the style of negotiation, and the interests and principles of the counterparts, as well as one's own.
Quality is the effective of performance when you do something you have to expect that thing have to have quality for you and you have to have quality in them also. As known, negotiation is the process of searching for an agreement that satisfies various parties. However, an agreement may be reached the satisfaction in the negotiation. That means a real negotiation implies a "win-win" situation, in which all parties are satisfied that as well as the quality of result in negotiation.
Excellence is a key thing to keep in mind is to have excellent negotiation skills to a create win-win situation for the negotiator in long-term sustainability of the relationship. Negotiation is a crucial business skill and is at the heart of success. We believe that excellent negotiation behaviors drive incremental profit for businesses. No other skill has quite the same impact.
Best practice is a technique or methodology that, through experience and research, has proven to reliably lead to a desired result. Therefore “Best Practices in Negotiation,” there are exceptions to nearly every “rule,” including that one that urges us to avoid splitting the difference. It is the essential characteristic of any negotiation, which defines as a "value-for-value exchange."
Jutaporn Yaowananon 5110514017
Benchmarking is the process to measurement and comparison of alternative for the better way. In the same way, negotiator can learn from someone who has better negotiation skill than them and adapt to them. If they always develop themselves by learn from each other, they will smarter and better than before. So it's called "getting out of the box".
Quality is effective of performance when you do something you have to expect that thing have to have quality for you and you have to have quality in them also. Quality in negotiation, the quality of performance can lead to successful in negotiation because high quality can show about the result of performance that can make every party get the common interest.
Standard is a basic of everything when you have standard, the most people will have trust and honest with you, if compare with negotiation, standard is the thing that we should know about knowledge, skill and level of themselves and include your issue and your culture of person who negotiation. If can set the thing that mention, we will know standard of negotiation.
Excellence is a talent or quality which is unusually good and so surpasses ordinary standards. It is also an aimed for standard of performance. As well as during negotiation, there might cause something that interfere the process which it needs smart thinking and active response to handle with them as fast as possible.
Best practice is repeat and repeat for make to good skill or when you have more experience. So negotiation you have to have the best practice may be experience from other company or experience, it make to you have more skill and it can be up skill for the person that perfect negotiator in the future.
Natdaya Siriarayaporn
The 5 measurements is the basic and advance measurement that we can use in our life to be success in negotiation. We can use it to be our performance base to improve ourselves such as benchmarking, quality, standard, best practice and excellent.
Benchmarking is the process that use for compare in us with our parties, which this process helps to identify and implement the best practices. We can compare our negotiation with our party’s negotiation because we still improve our skill and our capacity. So when we know in our weakness and receive the strength of other, it will make us achieve in the negotiation.
The negotiation should have the quality because the details and the negotiators are the important in the negotiation. Thus the best quality can lead to the successful negotiation.
Standard is the norm, which it is the basic that should have in the negotiation. Because the negotiators must have the standard to do anything. And standard is important in the business negotiation because it make us to understand in the important thing and identify the advantage in the negotiation.
The best practice is the important process in the business negotiation. Because we want to do the best practice in the negotiation, which the best practice is happened from the experience. So we must face with the real situation and improve our selves, we will have the best practice in the negotiation.
And the last it’s excellent. Because of in the business negotiation must be the win- win situation. So we must have the intelligence in the decision and bargain in the negotiation for we will not lose the advantage.
Tanaporn Saelim
Benchmarking is the process in business that to exchange the knowledge and experience and the best practice so, in business negotiation we should to have an exchange the knowledge and experience in our team to get the best result of the team and we can do well in negotiation.
Quality is the superiority of something that show the efficiently and effectiveness so in negotiation we should do negotiate with the superior negotiate because we need the best result that everyone can acceptance.
Standard is the tools that help us to know the measurement of the quality of something. So in business negotiation we do negotiate in high standard that mean we have more advantage it mean we have more value.
Best Practice is the method or technique that has consistently shown results superior to those achieved with other means and that is used as a benchmark. In business negotiation this process is we should have some technique that can help us easier to negotiated with each other.
Excellent is the possessing outstanding quality or superior merit; remarkably good. So in negotiation it should happening because it’s outstanding the high level measurement after we can fulfill the previous measurements. At the same time, by fulfilling those previous measurements will leads to excellence in negotiation.
Noppakorn Prathat 5110514042
In my opinion, I think the 5 things (Benchmarking, Quality, Standard, Best practice, Excellent) are important because those thing is help to making negotiation to get more easily to successful and use less time to accomplishment. And the 5 things can lead people to use in real life.
-The first thing is benchmarking, it is the process that need to measure and compare to list for alternative choice and should be select the best choice to negotiation. For the benchmarking can help to easy to find the strength and weakness for the company. And for benchmarking can help the negotiation to find the best alternative way to choose.
-The second is Quality. It is most important for the company that needs to have for the base value because the reputation become from the quality not quantity. And quality is one implement to can increase the standard to have more standard. For example in negotiation need to have quality because who needs to negotiate with other need to a quality of person to have force power to force partner to trust.
-The third is standard. It is the tool that measurement of the level of quality. In the negotiation, the standard can help the people or negotiator to think easily to acceptable because if high standard, most of people need to do with, but if not who want to join with them.
-The forth is practice. It is one action or one method of develop a person to have more quality and can increase their standard to high standard. When you want to negotiation, you must improve yourself to have more quality or standard so it can force your partner to do a negotiation easily.
-For the finally is excellent. The excellent is not the best process but it can be effective result that people going well in negotiation. It’s can be feedback if you process is good or excellent, it can become to your standard.
5110514024
Benchmarking is the comparing process between you and other’s party to improve your weaknesses.
Standard is the norm of doing everything. Exactly, if you do higher standard, it’s acceptable but whenever you do lower standard, it means you fail.
Quality is the thing makes you get better than other. You have to create, improve and maintain quality all the time. We can notice from many poplar business men, they have never stopped the quality of their ideas.
Excellence is the best way to be but it’s hardest to reach. You have to try your best and use all your human capital or your connection or whatever to reach in this point. But in my opinion, if one day you think you are excellence or you are the best, it means you are stupid because you are going to stop your brain.
Best practice is the most important thing to succeed what I mentioned above. Because no one can run before crawling, we have to grow up step by step.
Asanee Permpoon ID#5010514098
Five factors are important for business negotiation. When you have to negotiate for business, just having ability in speaking is not enough for business success. Additional factors are required, too.
Benchmarking is when we compare our organization in many ways like experiences, products, working process, success, etc. with other organizations or companies. It’s to compare how good and how bad we are in order to improve our work to be much better and succeed in the future. This can help us to have better skill in negotiation because we can apply all we learn from exchange experiences to be our strengths.
Also, quality is related to business negotiation. Quality is a word to show how good that company or organization is. It means a lot in every business. We all have to present, talk or others about our companies or organization for the product or what we are working for. Quality of our company or products can convince other people to believe and feel sure to join or agree with us in business.
For standard, this is the necessary thing in business as well. Standard is a criteria for doing everything but depending on situations and kinds of works. Standard is what everyone accepts and was set by many experienced workers, experts and professionals. So, when we are in business negotiation and we negotiate and do business by following the standard, partners will accept and feel good to join business with us. Moreover, we can use the standard to decide what to do and not to do and to choose the right partners into our business.
Everything couldn’t be good without best practice. To have good business negotiation, everyone has to have many good fluent skills like how to have a good conversation, how to impress partners, etc. All experiences and other situations are the important factors to teach workers how to win in business negotiation smoothly.
Excellent is the word that tells the result of everything. Excellent is a word to describe the success of doing something like in a business. In business negotiation, we have to use many skills to have a perfect conversation: how to impress partners, how to make them feel sure, etc. When we have this word in our minds, it reminds us to do everything well and carefully with good skills like I said before. If we know what to do or the goals, we will do everything properly and everything will be successful like in a business negotiation.
Kanisa Phongsuwan 5110514001
In my point of view, all those 5 Factors are very important to the business negotiation. Without some of them the negotiation might be not effective and lead to failure negotiation and also effect to long-term relationship as well.
1. Benchmarking -- is the effective strategy to help the negotiators and all parties exchange the knowledge, information and also experiences to come up with the best practice. To be success in the negotiation, we need the benchmarking to be a standard to implement, identify and develop the choices that we got into the best alternative. Moreover, you can also compare you alternative with other parties and try to understand to make you alternative is better.
2. Standard -- is the pattern that be accepted my major people. Standard needs to be able to measure and it can help people to measure whether their performance is up to what the standard had set or not but for the negotiation process it is not seem to has fix standard, it is flexible in a different situation however the negotiators should has sense of what they can do in different standards within different situations.
3. Quality -- is very important factor. In generally, all people in the world need high quality in everything but what's the difficult thing is how to up to the quality that all people will be accepted and whenever you had completed to what the standard has set it means you have the least quality which can be developed and improved to be better. So, try to make it in high standard level to meet what the negotiation needs and come up with win-win situation results.
4. Excellence -- is upper level of measurement after we past all those levels above. This level of measurement it might be hard to develop but it is very important for effective negotiation. The negotiator who has high ability in excellence level be able to deal with difficult situation, control their emotional and be able to persuade other parties to agree with their agreement.
5. Best practice -- is the process to repeat to get more skills and improve to come up with the best way to negotiation and the effective result so, it is the way to be success.
5110514106 Ms.Apinya S.
Benchmarking : I believed that this is the important one because it is the way that you compare yourself with others party in order to improve your weaknesses to make to better even more.
Standard : It helps you maintain the quality of your work to make it efficient enough to deal with others. You have to control your standard to meet the higher standard to able to compete with others with a strong comfort of high quality work outcomes and etc. If its low standard, its mean you have low opportunity to deal with others.
Quality : It also important because quality separate things a partly between low and high quality ; it have different power between the low and the high one, if its high it contain more power and can deal with others more easily. Also, you need to improve the quality and make it better all the time because the its need to be improve and create in order to make it stronger and better to be able to deal with others perfectly.
Excellence : It sounds hard to reach the excellence in life but everyone should have this ambition in order to be the greatest in something. If we aim at excellence, we will have more chance to succeed than the one who not aim at anything. Being excellence person needs to concerned with others also, a great man isn't weight at how smart he/she are but also be a kind person which having philanthropy inside their soul and willing to helps others is important too.
Best practice : In order to make anything success or completely done in excellence way, we need the best practice to run through that; everyone can't just be successful without practicing because the best practice can help you do things better and better because practice helps you improving your works all the time to meet the most best desire outcomes and see all the problems and from that you can sustain your work quality from getting over those problem from the best practice.
Kajorn Ruangthaweep 5110514011
- Benchmarking is the way to compare yourself and others that you can prove yourself .
- Standard is things that we have when we do anything. It will show we have high standard or low standard when we do anything, so we have to maintain our standard and always do things in high standard. It will show your quality.
- Quality is linked together to standard because if you do everything in high standard, it shows that you are the high quality person when you work and your work is always be the best .
- Excellence is the result that comes from the best practice, benchmarking, quality we have, and high standard in everything we do. Like in negotiation, your excellence is win-win solution that you get.
- Best practice is the way you practice, practice, and practice until you get the best of skill that comes from your practice hard and makes you excellence.
Phoomwit Kaenkrachang 5110514064
In my opinion I think these five factors are very important and its all are linked together.
- Benchmarking is the way that you compare yourself to others person that make you can develop and improve yourself from them or get benefit from them, like in negotiation, you have to compare why these or those people always succeed in negotiation. Then you have to adapt yourself.
- Standard is the things the tell others what quality you have when you will work. If you set everything you will do in high standard, it means that you are a high standard person.
- Quality is come from your high standard that you set and you can reach it. You can do it in high standard or better.
- Excellence is the result from everything you have done that make you succeed. Like negotiation, if you always learn and practice from others that make you can improve yourself, you are an excellence person, because you can adapt from others to develop yourself.
- Best practice is things that make you re an excellence person. It shows all of your skill when you negotiate.
5110514082
How five measurements (benchmarking, standard, quality, excellence, best practice) are important to business negotiation?
Benchmarking has an important part to play in helping find the best practices which will assist in the achievement of the goals. It brings facts to the decision-making process. It is helpful in taking out emotion and is effective cure for “deny” problems. It helps the understanding of what needs and helps meet other parties’ requirements.
Standard, negotiators need to do produce working standard, it helps to guarantee your performance in business negotiation and generate other parties confident in your own.
Quality, negotiators has a high quality such as controlling strong emotional, good listening, speaking, information, understand cross-culture different, knowing what other parties need, others. All of these tend to reach successful negotiation.
Excellence, it is a deeper level, you need to have more experiences in negotiation and prepare a lot of things for negotiation. It needs to take so long to harvest experience, not only using experience and preparing but you need to have wisdom in negotiation. It is difficult to reach in this level.
Best practice, negotiators do your best and more prepare, it tends to reach successful business negotiation.
Piyawan Choomuang
In my view, all of those 5 measurements are relate to business negotiation. Firstly, Bencmarking and best pratice are related when you prepare and practice youself before negotiate with other. Quality of each negotiator is different, if you gain experience from many negotiation, it can be quality that you use for negotiate. But all of these should to stand on standard, the negotiation have standard of result is "win-win"situation for all parties get fairness solution. And the last one is exellenge, it might have many meaning which up to each one think. Person who are exellenge one have not only about knowledge, good attitude and skill, but emotional intellegence and realize about value of each party are the most important one that who are the exellenge should have.
When negotiators have all of these, they actually will be the best negotiators
Miss.Manatchaya Phetsawat 5010514073
- Benchmarking is the process that exchanges the knowledge and experience from others. So, leaning from experience from others and then take the appropriate experience to adapt themselves which makes enhance the efficient and effective in negotiation with others.
- Standard is the document that designed by the organization by accomplish their goal and the performance in an organization assign the standard of each step in the performance to show their quality.
- Quality is from the standard that an organization assigns to performance and they can accomplish their goal.
- Excellent is the level that measures their performance and it form the result from benchmarking, standard, quality and best practice to do anything. According to negotiation, negotiator should be lean the experience from others to adapt themselves to be successful.
- Best practice is the process that an organization would like to be successful which the result be from bringing the knowledge to perform in the real situation and then conclude the knowledge and experience to perform in the best way and it makes an organization can accomplish a goal.