มีชาวต่างชาติทั้งที่เป็นนักเรียน นักศึกษา วัยทำงานสาขาวิชาชีพต่างๆได้ให้เกียรติมาขอสังเกตการณ์ ศึกษาการให้บริการสาธารณสุขของไทยที่เครือข่ายปฐมภูมิและโรงพยาบาลหาดใหญ่ลองฟังความคิดเห็นจากเขาเหล่านั้นกันดีกว่าค่ะ
August 4, 2006 Emilie R. V. Ringgaard and Bjarne 'Bew' Andersen
Volunteers on Hat Yai Hospital, 24th of July 4th of August 2006
We are very glad, that we had the opportunity to join a volunteerproject here on Hat Yai Hospital. We have had a great time in the different departments and everybody has been very nice to us.
Even though we could not help or do much, we had some very interesting days here. We do not have any experience with work in the health care system, so sometimes we had difficulties understanding the procedures or medical terms. The doctors and nurses we followed the last two weeks were good at explaining us about their work, so that we did understand.
PeeAmornrat introduced the Thai health care system and the hospital here in Hat Yai very well. She told us about the different departments and helped us making a schedule.
We visisted different departments, some for two days and some for only half a day. We liked the home health care visits, the pediatric ward, the emengency room, the altenative medicine department, the surgery department and the work with the occupational therapists very much.
It was very interesting to attend the ultrasound scanning and the MRI/CT scanning, but we think that one day in the radiology department would have been enough.
In general, we enjoyed very much working on the hospital. Thank you all for a very good time here in Hat Yai.
Bew and Emilie
RAPPORT VOLUTEER HATYAI HOSPITAL 2006
Name: Irene van Dobbenburgh
Age: 28 years old
Occupation: Work and organizational psychologyHospital staff
Since I arrived at the hospital everybody has been really good to me. They all have been interested in my background. This is, where I come from, what age I have and off course my name. What I didn’t expect was that most doctors can communicate in some form of English. They want to talk English to me and learn English better. One can say they are motivated to learn English. The same goes for the nursing staff. They are eager to learn English and learn about your country.
When then learn that you want to participate in medical procedures they are willing to let you help. For example, I helped with stitching a wound and use bandage to stop bleeding. I was very proactive and this led to a great deal of involvement in medical procedures. When a special patient arrived they would let me know and I would see what was so special about the case. If I asked questions about medical treatment, they would try to answer my question and even let me think with them about the diagnosis. They even asked me what I expected of the day with them at their department.
What was most surprising to me was that the staff let me observe very private procedures such as operations, the emergency room activities, and even natural labour and C-sections. As can be concluded, the hospital staff in Hat Yai Hospital is very sympathetic to my wishes and desires. Because Asian cultures are more collectivistic minded than for instance Europe, having a participant in the room to see an operation is not disturbing to them but rather a feeling of comfort by another person. What I thought was a really great awareness was that even during massive surgery, doctors keep their smiles and laugh at jokes. They are very relaxed and at the same time concentrated.
Of course I noticed differences between nurses and doctors concerning their interest in me but overall everybody was nice. Especially the Family doctors and the nurses from the obstetrician and surgery department. I even made some friends among the doctors and nurses. We will keep contact.Hospital care
When I look at the different departments of my volunteering time at the hospital I must say that patients are very well taken care off. Even though this is a governmental hospital where patients don’t pay much money for care. This in contrast to the privat hospitals like Bankok Hospital. Overall one can say that the atmosphere in Hat Yai Hospital is warm and caring. I heard that the doctors do not have a high salary but they are willing to work hard anyway. Although the facilities at this hospital are somewhat different than in Holland I think patients are very lucky to be here. Everybody is treated as a human being, even if they are very poor and have a poor condition because of poor hygiene.
I must say I recognized that patient’s requests are being honoured in a positive way. For example, when you want to be sedated completely during surgery when not necessary, doctors will take this request in account. In summery, people are being treated with respect and dignity regardless of their background.Extra information regarding my volunteering
What I think is important to know if you want to volunteer at Hat Yai Hospital is that sometimes you have nothing to do. In order not to get bored I would suggest bringing a book or something like that. Since I am no medical student I am not properly informed how to handle patients. Sometimes it can be very quiet on a ward. For example I worked for one day in the Emergency Room. Because of the busy schedule of the doctors I would sit in a chair for hours doing nothing and just looking at the variety of patients coming in and being wheeled out. I really missed the interaction with the doctors there. It is really understandable why they weren’t speaking to me very much because they were busy saving lives. Of course the patients did not want to make conversation because they were ill. The best experiences I had were at the gyneacology, obstetrician, surgery and family department. Time flew by and I had a lot of fun doing different things and foremost seeing different things. There was a lot of interaction between myself and the staff. I think I have seen everything I really wanted to see.
I want to thank all the doctors and nurses involved to let me experience so many impressive adventures. I will never forget it. Life has been a little bit more precious now!
The next departments I would recommend visiting:
-Family doctor dpt.