Learning Forum on Human Resource Development for Laos’ Tourism SectorProgram
On Wednesday4 –Sunday8February2009
At Lao Plaza Hotel, 63 Samsenethai Road, Vientiane
Background
Foundation for International Human Resources Development (FIHRD) was established by the approval of the Royal Thai Government in 1998 to develop human resources for GMS countries such as Cambodia, Myanmar, Laos, Vietnam and China (Yunnan) to create international relation through human resources development.
Foundation for International Human Resources Development (FIHRD) conducted research on GMS (Human Resources in GMS Tourism Sector) funded by Thailand International Development Cooperation Agency (TICA). The objectives of this research were to study the importance of human resources in tourism sector of each GMS country, to study the strength and weaknesses of human resources in tourism sector of each GMS country, to study strategies for human resources development in tourism sector and organize suitable human resources development projects to respond to GMS policy and each country’s needs. For this research, Foundation for International Human Resources Development cooperated with the Royal Thai Embassy in Laos and Laos Hotel Association to organize the Focus Group Meeting on Human Resources in Laos’s Tourism Sector for encouraging the stakeholders of tourism sector to share ideas to properly develop human resources to suit the demand of tourism sectors.
Referring to the research result, Foundation for International Human Resources Development (FIHRD) organized Learning Forum on Human Resource Development for Laos’ Tourism Sector in cooperation with Thailand International Development Cooperation Agency (TICA), Thai Chamber of Commerce, Board of Trade of Thailand,Thailand Management Association (TMA), Integrated Human Development Center (iHDC), UR1 Group International Co., Ltd. and Lao National Chamber of Commerce and Industry from Wednesday4 –Sunday8February2009.
Objectives
1. To create good international relation between Laos and Thailand
2. To promotePeople-to-People Diplomacy (PPD)
3. To promote future cooperation between Laos and Thailand
4. To develop competitiveness of Laos’ tourism sector and promote sustainable development
5. To develop human resource to suit Laos’ tourism sector demands
6. To exchange experience between Laos and Thailand’s tourism sectors
On Wednesday 4February 2009
8.00-9.00 Registration
9.00-9.30 Report to the Chairman
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
9.30-10.00 Welcome Address
by H.E. Mr. Wiboon Khusakul
Ambassador of Thailand to the Lao People's Democratic Republic
10.00-10.30 Opening Address
by H.E. Mr. Vang Rattanavong
Vice Chairman of Lao National Tourism Administration (LNTA)
10.30-10.45 Coffee break
10.45-12.00 Orientation
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
12.00-13.00 Lunch
13.00-14.30 Presentation onGMS Tourism Sector Overview
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
14.30-14.45 Coffee break
14.45-16.00 Presentation onGMS Tourism Sector Overview (continued)
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
16.00-17.00 Comments from the Participants
On Thursday 5February 2009
8.00-9.00 Registration
9.00-10.30 Presentation on Thailand’s Tourism Experience: Application to Laos’
Tourism Sector
by Dr. La-iard Silanoi
Advisor9ofTourism Authority of Thailand
10.30-10.45 Coffee break
10.45-12.00 Presentation on Thailand’s Tourism Experience: Application to Laos’
Tourism Sector (continued)
by Dr. La-iard Silanoi
Advisor9ofTourism Authority of Thailand
12.00-13.00 Lunch
13.00-14.30 Presentation on Motivation for Tourism Business
by Dr. La-iard Silanoi
Advisor9ofTourism Authority of Thailand
14.30-14.45 Coffee break
14.45-16.00 Presentation on Motivation for Tourism Business (continued)
by Dr. La-iard Silanoi
Advisor9ofTourism Authority of Thailand
On Friday6February 2009
8.00-9.00 Registration
9.00-10.30 Presentation on Human Resource Development
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
10.30-10.45 Coffee break
10.45-12.00 Presentation on Human Resource Development (Continued)
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
12.00-13.00 Lunch
13.00-14.30 Presentation on Leadership for Tourism Business
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
14.30-14.45 Coffee break
14.45-16.00 Presentation on Leadership for Tourism Business (Continued)
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
On Saturday 7February 2009
8.00-9.00 Registration
9.00-10.30 Presentation on Business Sector’s Role in Tourism Development
by Mr. Apisit Cholsakorn
Vice Chairman of the Committee on Trade Promotion with Neighboring Countries, Thai Chamber of Commerce
and Vice Chairman of Committee on GMS Affairs,
Board of Trade of Thailand
10.30-10.45 Coffee break
10.45-11.45 Comments from the Participants
12.00-13.30 Lunch
13.30-14.30 Presentation onEntrepreneurship for Tourism Sector
by Mr. SuparerkSoorangura
Managing Director of N.S. Travel & Tours Co., Ltd.
and Former President of Thai Travel Agents Association (ATTA)
14.30-14.45 Coffee break
14.45-16.00 Presentation onEntrepreneurship for Tourism Sector (Continued)
by Mr. Suparerk Soorangura
Managing Director of N.S. Travel & Tours Co., Ltd.
and Former President of Thai Travel Agents Association (ATTA)
Evening Dinner Talk (at Vientiane Seafood Restaurant) by
Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
and
Mr. SuparerkSoorangura
Managing Director of N.S. Travel & Tours Co., Ltd.
and Former President of Thai Travel Agents Association (ATTA)
On Sunday8February 2009
8.00-9.00 Registration
9.00-10.30 Presentation onTeam Building
What did you get from the learning forum today?
· On Human Resource Development for Laos’ Tourism Sector
· New knowledge
Dear Prof. Dr. Chira Hongladarom,
I’m happy to study with you by this topic: Learning Forum on Human Resource Development for Laos’ Tourism Sector. So far, I got some information which is very useful to improve or develop my business such as Laos’ Tourism Sector, how important of internal customers and other etc.
I think it’s very useful for us to use with our business also with our staffs to be good service and international standard.
Thank you very much.
Imaging, thinking, talking (trainer and listener) to organize tourism sector
I have new experience such as team work, methodology, of teaching. It’s very well and I may use in the future. Thank you!
Firstly, I have to say many thanks to Dr. Chira Hongladarom to give me a chance to improve myself especially about human resource because it makes me more confident in doing my job and how to get along with co-workers.
I’m very happy for learning today. I learn to organize about the time for work and how to work in group.
Thank you.
What I get from Dr. Chira today:
I’ve learned his good vision of training, his points are clear and interesting so I can adapt to my daily working area.
Thank you very much for this kind effort.
Today I’ve learned how to manage human resource with my office and can get new idea. Opening my idea.
Thank you.
I can’t tell all of it because have many things to learn.
1. I should focus sharing idea to improve company and promote.
2. Use human on the way that they strong
3. Open the door to the world.
I can learn from this forum. I have new idea for development and tourism very well. I can tell about Dr. Chira is very good teacher.
Thank you.
-I received lesson learned from today session as follows:
To Dr. Chira Hongladarom
Today’s Learning Forum on Human Resource Development for Laos I exchanged my friends.
Very good teacher Dr. Chira.
Today I have studied about GMS-methodology. I got the ideas from different teams. I got the good advice and good information from Mr. Vang, Dr. Chira and His Excellency Wiboon (The Ambassador of Thai Embassy).
After training for today, I have learned how to develop human resource in any sector such as: learning methodologies, learning opportunities and how to share idea to get more experience and brightening my brain about human resource development.
After this training, I think I know so lots of things such as: methodology of teaching, teamwork, share opinion. I know what my country’s strengths and weaknesses and how to improve it, why or why not…
I can’t describe all but it’s very good training for me if next time we have training like this I would like to join again. Thank you so lot.
I got the idea from Achan Chira, I can learn from this forum. Everything from Achan Chira, helps me to open my brain and useful for me especially the topic human resource development.
1. วิธีการนำเสนอ
2. การให้ความเห็นของอาจารย์เกี่ยวกับการพัฒนาการท่องเที่ยวของลาวในการพัฒนาทรัพยากรมนุษย์ของกระทรวงศึกษา
3. ความคิดเอาอุตสาหกรรมเข้ามา
4. ทฤษฎีและหลักการของอาจารย์