Learning Forum on Human Resource Development for Laos’ Tourism Sector
Learning Forum on Human Resource Development for Laos’ Tourism Sector Program
On Wednesday 4 – Sunday 8 February 2009
At Lao Plaza Hotel, 63 Samsenethai Road, Vientiane
Background
Foundation for International Human Resources Development (FIHRD) was established by the approval of the Royal Thai Government in 1998 to develop human resources for GMS countries such as Cambodia, Myanmar, Laos, Vietnam and China (Yunnan) to create international relation through human resources development.
Foundation for International Human Resources Development (FIHRD) conducted research on GMS (Human Resources in GMS Tourism Sector) funded by Thailand International Development Cooperation Agency (TICA). The objectives of this research were to study the importance of human resources in tourism sector of each GMS country, to study the strength and weaknesses of human resources in tourism sector of each GMS country, to study strategies for human resources development in tourism sector and organize suitable human resources development projects to respond to GMS policy and each country’s needs. For this research, Foundation for International Human Resources Development cooperated with the Royal Thai Embassy in Laos and Laos Hotel Association to organize the Focus Group Meeting on Human Resources in Laos’s Tourism Sector for encouraging the stakeholders of tourism sector to share ideas to properly develop human resources to suit the demand of tourism sectors.
Referring to the research result, Foundation for International Human Resources Development (FIHRD) organized Learning Forum on Human Resource Development for Laos’ Tourism Sector in cooperation with Thailand International Development Cooperation Agency (TICA), Thai Chamber of Commerce, Board of Trade of Thailand, Thailand Management Association (TMA), Integrated Human Development Center (iHDC), UR1 Group International Co., Ltd. and Lao National Chamber of Commerce and Industry from Wednesday 4 – Sunday 8 February 2009.
Objectives
1. To create good international relation between Laos and Thailand
2. To promote People-to-People Diplomacy (PPD)
3. To promote future cooperation between Laos and Thailand
4. To develop competitiveness of Laos’ tourism sector and promote sustainable development
5. To develop human resource to suit Laos’ tourism sector demands
6. To exchange experience between Laos and Thailand’s tourism sectors
On Wednesday 4 February 2009
8.00-9.00 Registration
9.00-9.30 Report to the Chairman
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
9.30-10.00 Welcome Address
by H.E. Mr. Wiboon Khusakul
Ambassador of Thailand to the Lao People's Democratic Republic
10.00-10.30 Opening Address
by H.E. Mr. Vang Rattanavong
Vice Chairman of Lao National Tourism Administration (LNTA)
10.30-10.45 Coffee break
10.45-12.00 Orientation
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
12.00-13.00 Lunch
13.00-14.30 Presentation on GMS Tourism Sector Overview
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
14.30-14.45 Coffee break
14.45-16.00 Presentation on GMS Tourism Sector Overview (continued)
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
16.00-17.00 Comments from the Participants
On Thursday 5 February 2009
8.00-9.00 Registration
9.00-10.30 Presentation on Thailand’s Tourism Experience: Application to Laos’
Tourism Sector
by Dr. La-iard Silanoi
Advisor 9 of Tourism Authority of Thailand
10.30-10.45 Coffee break
10.45-12.00 Presentation on Thailand’s Tourism Experience: Application to Laos’
Tourism Sector (continued)
by Dr. La-iard Silanoi
Advisor 9 of Tourism Authority of Thailand
12.00-13.00 Lunch
13.00-14.30 Presentation on Motivation for Tourism Business
by Dr. La-iard Silanoi
Advisor 9 of Tourism Authority of Thailand
14.30-14.45 Coffee break
14.45-16.00 Presentation on Motivation for Tourism Business (continued)
by Dr. La-iard Silanoi
Advisor 9 of Tourism Authority of Thailand
On Friday 6 February 2009
8.00-9.00 Registration
9.00-10.30 Presentation on Human Resource Development
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
10.30-10.45 Coffee break
10.45-12.00 Presentation on Human Resource Development (Continued)
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
12.00-13.00 Lunch
13.00-14.30 Presentation on Leadership for Tourism Business
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
14.30-14.45 Coffee break
14.45-16.00 Presentation on Leadership for Tourism Business (Continued)
by Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
On Saturday 7 February 2009
8.00-9.00 Registration
9.00-10.30 Presentation on Business Sector’s Role in Tourism Development
by Mr. Apisit Cholsakorn
Vice Chairman of the Committee on Trade Promotion with Neighboring Countries, Thai Chamber of Commerce
and Vice Chairman of Committee on GMS Affairs,
Board of Trade of Thailand
10.30-10.45 Coffee break
10.45-11.45 Comments from the Participants
12.00-13.30 Lunch
13.30-14.30 Presentation on Entrepreneurship for Tourism Sector
by Mr. Suparerk Soorangura
Managing Director of N.S. Travel & Tours Co., Ltd.
and Former President of Thai Travel Agents Association (ATTA)
14.30-14.45 Coffee break
14.45-16.00 Presentation on Entrepreneurship for Tourism Sector (Continued)
by Mr. Suparerk Soorangura
Managing Director of N.S. Travel & Tours Co., Ltd.
and Former President of Thai Travel Agents Association (ATTA)
Evening Dinner Talk (at Vientiane Seafood Restaurant) by
Prof. Dr. Chira Hongladarom
Secretary-General of Foundation for International Human Resource Development
and
Mr. Suparerk Soorangura
Managing Director of N.S. Travel & Tours Co., Ltd.
and Former President of Thai Travel Agents Association (ATTA)
On Sunday 8 February 2009
8.00-9.00 Registration
9.00-10.30 Presentation on Team Building
ความเห็น (42)
Dr. Chira Hongladarom
What did you get from the learning forum today?
Mr. Souriya Thephanourak from Nam Xan River Tour Co., Ltd.
- Can get more knowledge from Dr. Chira and the Ambassador
- Can share Perfectly with our classmate especially workshop
Mr. Souladeth Phimthong
-
Development for my staffs and other people
- Knowledge from Prof. Dr. Chira Hongladarom
· On Human Resource Development for Laos’ Tourism Sector
· New knowledge
Mr. Bounlouam Rasphong from Aroon Residence Hotel
Dear Prof. Dr. Chira Hongladarom,
I’m happy to study with you by this topic: Learning Forum on Human Resource Development for Laos’ Tourism Sector. So far, I got some information which is very useful to improve or develop my business such as Laos’ Tourism Sector, how important of internal customers and other etc.
I think it’s very useful for us to use with our business also with our staffs to be good service and international standard.
Thank you very much.
Mr. Bounchan Sayasithsena
Imaging, thinking, talking (trainer and listener) to organize tourism sector
I have new experience such as team work, methodology, of teaching. It’s very well and I may use in the future. Thank you!
Mr. Bounthan Chittaphone from Ninhom Laotour
Firstly, I have to say many thanks to Dr. Chira Hongladarom to give me a chance to improve myself especially about human resource because it makes me more confident in doing my job and how to get along with co-workers.
Mr. Oulakham Inphavisone
I’m very happy for learning today. I learn to organize about the time for work and how to work in group.
Thank you.
What I get from Dr. Chira today:
I’ve learned his good vision of training, his points are clear and interesting so I can adapt to my daily working area.
Thank you very much for this kind effort.
Vee Sisaykeo
Today I’ve learned how to manage human resource with my office and can get new idea. Opening my idea.
Thank you.
Ms. Phetsamone
I can’t tell all of it because have many things to learn.
1. I should focus sharing idea to improve company and promote.
2. Use human on the way that they strong
3. Open the door to the world.
I can learn from this forum. I have new idea for development and tourism very well. I can tell about Dr. Chira is very good teacher.
Thank you.
-I received lesson learned from today session as follows:
- Shared knowledge and experiences with other participants.
- Gained new learning techniques and methodologies, which can be applied to my daily work and introduce to my students.
- Obtained an overview of real figures of income, numbers of tourists etc so that we can take into consideration to improve our work to promote Lao Tourism business.
To Dr. Chira Hongladarom
Today’s Learning Forum on Human Resource Development for Laos I exchanged my friends.
Very good teacher Dr. Chira.
Ms. Somphone from Kamulodge Co., Ltd.
- Learning to improve and develop human resource for Laos’ tourism
- Learning different activities in tourism such as how to promote good point and improvement weakness
Bounsou from Diethelm Laos
Today I have studied about GMS-methodology. I got the ideas from different teams. I got the good advice and good information from Mr. Vang, Dr. Chira and His Excellency Wiboon (The Ambassador of Thai Embassy).
After training for today, I have learned how to develop human resource in any sector such as: learning methodologies, learning opportunities and how to share idea to get more experience and brightening my brain about human resource development.
After this training, I think I know so lots of things such as: methodology of teaching, teamwork, share opinion. I know what my country’s strengths and weaknesses and how to improve it, why or why not…
I can’t describe all but it’s very good training for me if next time we have training like this I would like to join again. Thank you so lot.
Mr. Souvanhnikone Phayanh from LNTA's Department of Planning and Developing
I got the idea from Achan Chira, I can learn from this forum. Everything from Achan Chira, helps me to open my brain and useful for me especially the topic human resource development.
Mr. Vilakone from Infinity Media
1. วิธีการนำเสนอ
2. การให้ความเห็นของอาจารย์เกี่ยวกับการพัฒนาการท่องเที่ยวของลาวในการพัฒนาทรัพยากรมนุษย์ของกระทรวงศึกษา
3. ความคิดเอาอุตสาหกรรมเข้ามา
4. ทฤษฎีและหลักการของอาจารย์
Khamla Tours Co., Ltd.
รู้ว่าการท่องเที่ยวลาวและไทย เจริญไปในทิศทางใด
รายละเอียดตัวเลข
ความรู้ต่างๆในการพัฒนาชีวิตมนุษย์
Dr. Chira Hongladarom
What did you get from presentation on February 6, 2009?
Mr. Souladeth Phimthong
- New knowledge about a good leader
- New knowledge about a business
Ms. Sornphone Outhammavong
Thank you very much, Dr. Chira and teams that teach more information about HRD and leadership. I had gained more experience during the past three day.
I ensure that it would be helpful for my career for the next future.
I wish to participate this kind of workshop again which will improve and develop my self and others trainees.
Today we studied about new concept and leadership.
I can get many new things:
- Share good ideas with other participants concerning new concepts
- How to be a good leader
It’s very important for me to bring these lessons for using in my work.
Prof. Dr. Chira’s lessons are very useful for us. We really hope to participate in such training again in the near future.
Mr. Bounthan Chitaphone
I have learned a lot of experience from you about leadership and human resource. Because leadership is very important for life of living if we know about leadership and human resource, we will be able to manage and get along with other people and more than that it can help me to develop my knowledge in the future.
Mr. Oulakham
- For human resource
I know more how to use human resource and divide the work for my staff.
- For leadership
It is good study because I know about the point for go on to the leadership
I will apply what the teacher taught with the real situation, especially learn and learn more and I hope that the Foundation will help us more in the future.
After this learning today, I will take the lesson those I have learnt to adjust to the work and develop myself to be progress as well as possible.
Today I have learned new knowledge and visions on leadership. I realized that good leaders must be trusted for other people and I strongly agree with this concept because I believe that if we have good leader means we have good future.
Today I have learned on leadership. After I have finished learning, I get new knowledge on leadership, new idea that is very useful for my job and very happy.
Mr. Souvanhnikone Phatanh
Today, I know a lot of new experience
- Techniques of trainer
- Teamwork studying
- Leader responsibility
- Leadership value
Prof. Dr.Chira let me know what to improve for me to be a leader in the future …etc.
Thank you!
Onchanh Boualivanh
What I get from Prof. Dr. Chira today:
- Human being and start developing human since the beginning
- Power of IT knowledge in the current world situation
Reality of leadership “I have learned more on being leadership with some valuable sample”.
All I have learned would be a valuable lesson for my future improvement and development.
Dear Prof. Dr. Chira Hongladarom,
My name is Bounlouam Rasphone, so far, I got some good lessons which is very useful for me and also for my staff such as How do the leadership works and How Important of internal customers.
Ex.
Internal customers are the first customers who can make you an income so leaderships should give them a power, get along with them, friendly. Then they can work well and they can take care of external customers. Also external customers will come to use your service and your products a lot and your customers number will increase.
This is my understanding about today’s lesson and new knowledge about today’s lesson and new knowledge about how to be a leadership.
Thank you.
Through today session, I gained a lot of new experiences and knowledge as follows.
- Carry out group activities, we are away just from trainers centered training work.
- Obtained how to develop human resource at organization, how to be a good manager, good leadership. In addition, to be a good leader should be a good reader first. Good leader should be easy to change and learn from others.
- Through lesson, I know how to improve myself to be a good leader and how I can apply this knowledge in improving my organization.
Today I have new lesson about leader and new skill in development. I feel happy for studying with him. I want he comes back to Laos for teaching new course.
Thank you very much for teaching us.
Mr. Vilakone Sibounheuang
Things I have learned from you are:
- The precious thing of human development is to comprehend 2 persons deeply and trust in each other. It may explore through my life time.
- Leadership is to brightening brain for other people.
- Leader is a person who search and lightening all around his/her purpose to enable other people to see it.
Vee Sisaykeou
I . When I have learned with you I get new idea a lot and I felt that you try to pushing everybody to be a good person in the world especially you help me need to change my lifestyle.
From now I wish I will be the excellent leader in the future
II. I need you to continue this seminar again and I will be happy to come and learn with you more and more and will try my best to follow anything that you teach me. From now you will be my hero
Thank you.
Mrs. Phengchanh Thinkeomeuangneua
What I’ve learned from Prof. Dr. Chira
I’ve learned and gained new knowledge and experience good leadership from him which is value lesson to implement to my working duties.
โครงการ Learning Forum on Human Resource Development for Laos'
Tourism Sector ได้ออกอากาศใน
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รายการคิดเป็นก้าวเป็นกับดร.จีระ ตอน Learning Forum for Laos ทางสถานีโทรทัศน์ ทีทีวี 2 ในวันศุกร์ที่ 20 กุมภาพันธ์ 2552
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รายการสู่ศตวรรษใหม่ ตอน 118 ปี กรมวิทยาศาสตร์บริการ ออกทางสถานีโทรทัศน์ NBT ในวันเสาร์ที่ 28 กุมภาพันธ์ 2552
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