Understanding Knowledge
Knowledge is know-how or a familiarity with how to do something that enables a person to perform a specialized task (Dixon 2000). It may also be an accumulation of facts, procedural rules, or heuristics (Dixon 2000).
A fact is a statement of some element of truth about a subject matter or a domain. For example, the sun rises in the east and sets in the west are facts.
A procedural rule is a rule that describes a sequence of relations relative to the main. For example, if the gas gauge indicates less than a quarter of a tank of gas, look for a gasoline station.
A heuristic is a rule of thumbs based on years of experience. For example, if a person drives no more than 5 kilometers above the speed limit, then that person is not likely to be stopped for speeding.
References:
Dixon, NM 2000, Common knowledge:how companies thrive by sharing what they know, Harvard Business School Press, Boston.
ความเห็น (2)
- Interesting that it includes the heuristic. A person who has it will perform some task appropriately (in this case, speedy enough, but no arrest.)
- the word "heuristic" is commonly used to explain the good side of some algorithms. It was quite difficult to understand its meaning especially at the first time. Here, you gave only two lines and they are enough for me to comprehend its meaning. I like it.
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