Revision M-Q

2020-12-12

ศัพท์ น่าสับสน ชุด Q – Query & question & inquiry

แนะนำการใช้ ตามที่ส่วนใหญ่ใช้ แต่ละท้องถิ่น

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Dictionary.com

ออกเสียง Query = ‘KWEER-ee’

ออกเสียง question = ‘KWES-chuhn

ออกเสียง inquiry = ‘in-KWAHYUHR-ee’ or ‘IN-kwuh-ree’

Merriam-Webster Dictionary

How To Ask The Right Questions

Real talk?

Dealing with people can be … exhausting.

Of course, it can also be beautiful, rewarding, and joyous,

but when you’re looking for answers,

it can be tiring trying to get a full and complete one.

Maybe there’s a master evader in your life (a teenager, perhaps?),

or maybe it’s your job to pin down a certain, er, politician,

who has a problem with the truth.

When it comes to dealing with others,

you’re going to have to ask all the right questions in an effort to get real answers.

How do you do that?

Well, to start, you should signal your willingness to converse.

Tone, body language, and the actual words we use

can make all the difference when we start a conversation.

How does body language affect communication?

When it comes to body language,

you may be giving off unintentional vibes

that make others uncomfortable, defensive,or insecure.

Are you scowling? Shrugging? Eye-rolling?

Are you a low-talker? A close-talker? Or, horrors,

do you check your phone even as you carry on an in-person conversation?

All these are no-nos.

Do a quick attitude check:

Don’t position yourself defensively.

What does that mean? Read on.

  • Crossed arms, tapping feet, and hands on hips

can all communicate a frustratedand annoyed persona

—and that’s a quick way to make sure people don’t want to deal with you.

  • Hands should hang loosely at your side.

Having engaging, open palm gestures can indicate you’re interested

and open to whatever someone has to say.

  • Make sure you are eye level with the other person.

Eye contactindicates that you’re interested and

listening to the person and are wholly undistracted.

What does tone have to do with it?

Tone here means “a particular quality, way of sounding, modulation,

or intonation of the voice as expressive of some meaning, feeling, spirit, etc.”

If you are asking questions in an accusatory tone,

it may yield exactly zero results

because the other person’s gut reaction will be defensive.

If you ask a question in a condescending tone,

the other person may feel insecure and not provide a concrete answer

because they are afraid of judgment or being wrong.

For example,

the simple question What do you mean by that?

can be received entirely differently depending on what tone it is asked in.

Asking it in a condescending way makes you look defensive

and implies you already have an answer for whatever the other person has to say.

Whether you are trying to figure out what happened during an event

or asking questions during a job interview,

keeping a calm, genuinely inquisitive tone isessential

and will inspire the person you’re questioning to be more open

and forthcoming with their knowledge.

Word choice matters, of course

As for words, well, we all know that

using the right ones can make a difference,

but that’s especially true for when you’re asking questions.

Here we’ve listed some important words and phrasings

that will help you get full and complete answers

in the most efficient way possible.

Avoid should, could, would

When you want more than a “yes” or “no” answer,

you have to make sure you’re using words that require more thought.

Should, would, and could pave the way for a simple yes or no response

with little other explanation.

These three words are known as modal auxiliary verbs,

meaning you use them in conjunction with a verb

to indicate, necessity, possibility, or ability.

Opening a question with these words

typically falls in the possibility category,

allowing for an answer but not an elaborateone.

For example, asking, “Should we talk about this?”

can prompt a “yes” or “no” answer,

but it doesn’t necessarily inspire more elaboration than that.

Who, what, when, where, and why

Instead, use interrogatives

like the “5 W‘s:” who, what, when, where, and why.

Interrogatives, defined as “a grammar tool used to convey questions,”

inspire people to answer with a little more thought.

For example,

asking, “Do you know why I am upset?” can yield a terse “yes” or “no” answer.

Asking, “Why do you think I am upset?” opens up the opportunity for someone to elaborate.

Providing specificity when using interrogativesis important, too.

Simply asking, “What?” (or an awkward “Hello, Peter. What’s … happening?”) gives the respondent an opportunity to evade the main pointof your question.

Instead say something along the lines of “Why do you feel that way?”

In addition to utilizing the 5 W‘s,

try to avoid wording questions in an “either/or” way.

Say there is a problem in the workplace that has two possible solutions.

You can propose the question: “Should we try to rework the story or scrap it entirely?” This gives the person two choices.

You might try asking, “I think the story needs some work. What do you think we can do to save it?”

Your colleagues now have an opportunity to think outside the box for a solution.

Neutral words

Try to use neutral wording as well when asking questions.

If you ask someone “What did you think about the terrible movie?”

you’re effectively shading their answer with your own implications.

If you genuinely want to know their opinion, simply ask, “How did you like the movie?”

They’ll feel comfortable enough to divulge their honest opinion.

Try any of these neutral phrases (and adapt them to fit your own situation):

  • Share your thoughts about …
  • Can you explain why …
  • Tell me about …
  • How can we do this differently?
  • What would you do if you were me?

Patience always pays off

Trying to get a straight and complete answer out of someone can be tough,

especially if the situation is a little precarious.

In order to get full answers,

you (the listener) need to give the other person room to speak.

More simply put: stop interrupting.

If you want to be great at asking questions,

you need to give your respondent space to speak.

Stay quiet while someone answers you,

and then proceed to ask your next question based on what they said.

Be “repetitive”

Being repetitive is technically thought of as a bad thing.

It is defined as

“characterized by or given to unnecessary repetition; boring, dull, repetitive work,”

but when it comes to asking good questions,

repetition is a really handy tool.

Repeating an answer back to people,

while keeping in mind tone and body language,

can not only prove you were listening,

 it can help ensure that the answer given is one you can accept.

Follow up

Want better answers?

It’s pretty simple: ask better and more questions.

After a person is done answering,

follow up with something that expands upon what they said

to keep the discussion going.

Follow up with those insightful interrogatives.

For example: What makes you say that? Or even Why do you feel that way?

The best part is you can utilize these strategies and words for social situations that range from job interviews to first dates! Let us know if you have questions!

Merriam-Webster Dictionary

Choose the Right Synonym for query

Verb

ASK, QUESTION, INTERROGATE, QUERY, INQUIRE

mean to address a person in order to gaininformation.

ASK implies no more than the putting of a question.

ask for directions

QUESTION usually suggests the asking of series of questions.

questioned them about every detail of the trip

INTERROGATE suggestsformal or official systematic questioning.

the prosecutor interrogated the witness all day

QUERY implies a desire for authoritative information or confirmation.

queried a librarian about the book

INQUIRE implies a searching for facts or for truth often specifically by asking questions.

began to inquire of friends and teachers what career she should pursue

Merriam-Webster Dictionary

Choose the Right Synonym for question

Verb

ASK, QUESTION, INTERROGATE, QUERY, INQUIRE

mean to address a person in order to gaininformation.

ASK implies no more than the putting of a question.

ask for directions

QUESTION usually suggests the asking of series of questions.

questioned them about every detail of the trip

INTERROGATE suggests formal or official systematic questioning.

the prosecutor interrogated the witness all day

QUERY implies a desire for authoritative information or confirmation.

queried a librarian about the book

INQUIRE implies a searching for facts or for truth often specifically by asking questions. began to inquire of friends and teachers what career she should pursue

Merriam-Webster Dictionary

Usage Notes

To Use or Not Use the "?" in Requests

"Would you read this, please." (Wait, where's the question mark?)

Boss: Can you include this week's numbers in the report for this morning's meeting.

You: Yes.

Boss: Also, could you make 18 collated copies of it.

You: Will do.

Depending on time and workload, you might be tempted to respond with

"since you ask, I'm actually a little slammed right now";

however, because you're a model employee, you comply.

You also probably noticed the terminal periods

where one might expect a question mark,

and (perhaps after an initial bolt of worry that someone was mad at you)

realized these were not questions but rather directives given in a polite manner.

Your boss does, in fact, expect an affirmative response followed by a revision and 18 copies in hand, pronto

—in other words, it's less of an ask and more of a tell.

Grammatically, the boss's requests are imperatives,statements that express a command or order.

The phrasing of the imperative as a questionis a convention of common courtesy

—it is certainly nicer to ask someone to do somethingrather than tell them to do it.

 At Merriam-Webster, "Proofread these pages" never breaks the library-silence of the editorial floor; however, "Can you please proofread these pages" can often be heard coming from slightly croaky voices unaccustomed to use.

Typically, the "imperative incognito" begins with a modal verb

—e.g., could, can, would, will, and may, all of which indicate a polite request

—and reads as a question until the end, at which a single dot is placed,

changing the meaning of the preceding words into a command.

Could you sign here.

Can you please turn off your cellphone.

Would you kindly fill out this form.

Will you please sit down.

May I have your attention, please.

If a writer wants to retain the nicety of a question when stating an imperative, adding a question mark will do.

The mark completes the statement as a"yes/no" question,

giving the person being addressed

an option of responding with "no" or "sorry, I can't."

In most cases, that probably won't happen;

however, it's nice to have given the person a choice

(especially when that person may truly not be able or willing to carry out the request).

In the end, the "yes" person will likely fulfill the favor, request, order, etc.,

whether out of courtesy or obligation.

For those who find disguising an imperative as a question a bit too unconventional

—but who also want to make a polite request that conveys a sense of expectation of fulfillment

traditional, grammatically correct questions or statements will still get the job done (though in a wordy fashion).

Just be sure to use modal verbs of politenessand the magic word please.

Would you be able to have the report ready for this morning's meeting?

I would appreciate it if you can have the report ready for this morning's meeting.

Please have the report ready for this morning's meeting.

Collins English Dictionary

questioner n

Usage:

The question whether should be used rather than the question of whether

or the question as to whether:

this leaves open the question whether he acted correctly

Collins COBUILD English Usage

question

1. 'out of the question'

If you say that something is out of the question,

you mean that it cannot be done, and is therefore not worth considering.

She knew that a holiday this year was out of the question.

It has been so cold that gardening has been out of the question.

2. 'beyond question'

You do not use 'out of the question'

to say that there is no doubt about something.

The expression you use is beyond question.

She knew beyond question that I was a person who could be trusted.

It remains, beyond question, one of the premier races in the international calendar.

Dictionary of Problem Words and Expression

Query & question & inquiry

A query is a question, not an inquiry.

As a verb, query means “to question.”

An inquiry is a series of queries or questions, an extended investigation:

“The inquiry by the coroners lasted for several hours.”

Question is a general term, whereas a queryis usually confined to

a specific, definite, and limited matter:

“The clerk has a query about this particular charge.”

“After a lengthy sequence of queries (or questions), the judge ended his inquiry by releasing the accused man on bail.”