Special Seminar on “Systematic Barriers to Managing Change: is Autopoiesis and Appropriate Metaphor”

Prof. Dr.Alma Whiteley 

• Attitude prevents change.

Workshop: Identify the closed system areas in organization.

Group 1

• Accounting Function works with standardizing process, rules and regulation. They convince that the world need one rule “Accounting rule”. Creative accounting seems evil to accounting.

Prof. Dr. Alma Whiteley

• Accounting should be about communication. Accounting Function must communicate so that everyone understands it. They should not worry about balance sheet only.

Group 2

• Training and Development Department cannot give right answers to HRD to management. We lack of participation in class. Baby boomers’ culture is to listen to boss. Gen Y work on iPad so they do not participate in class.
• They lack motivation to participate.
• Training and Development Department Cannot differentiate Gen Y and Gen X’s training needs
• There is no communication of change objectives.
• In SMEs, training report is about number of people, class not rate of return to company

Prof. Dr. Alma Whiteley

• Paradigm in Training and Development consists of performance paradigm and learning paradigm.
• Performance paradigm is based on the trainers’ objectives
• Learning paradigm is trainers and learners’ partnership. Both are working together and learning from both sides what needs to be changed. This leads to creative learning.
• Culture at individual and organizational levels is obstacles for learning.

Group 3

• Structures are important barriers to change.
• Top level may play key role to change. If not, change cannot go to lower level.
• Old Generation do not change but new Generation need change.
• We need employees to participate in change.

Prof. Dr. Alma Whiteley

• Theory of Redundant Parts means that when a person of this task take a leave, other people can be replaced.
• Theory of Redundant Functions means that they are not employed in one task but have multi-skill.

Group 4

• Line function is dynamic to change.
• Support function is rigid to change because they have a lot of norms and practices.
• Process especially accounting process is fixed because must compliant to laws
• Now, accounting process is computerized so it changes based on the technology.
• The structure of accounting must be changed to be more effective.
• HR Department becomes too mechanistic because it has many tools and is put in many systems. We need to treat people as people and less mechanistic.
• Process can be more flexible. We do not treat people like machine.

Group 5

• Human value and dignity.
• HR do not understand to link each function together.
• System of controlling than managing.
• Lack of technology to link many intelligence areas and all departments.
• They do not understand the reality.
• Rewarding system is unreal because it depends on many things not performance.
• Lack of time
• Decision-making.

Workshop: Choose areas that are not appropriate to be changed.

Group 1

• Old (experienced) people can help new people work well.
• We should invest more in people. Old system can support value added because it helps create past achievements.
• Change must be realistic and relevance.

Prof. Dr. Alma Whiteley

• Absolutely right.

Group 2

• Ethics. We need to comply with universal laws and standards complied with everybody.
• Sense of belonging.

Group 3

• Basic ground of organization like virtue, ethics and code of conducts because it helps many people work together happily

Group 4

• Focus on people and understand them

Group 5

• In my accounting world, we develop principle based rule and use creativity.

Prof. Dr. Alma Whiteley

• You should bring major success with you including the values that drive that success.

Workshop: Strategies to develop open system to Thailand

Group 1

• Change the culture by providing information and encourage information

Group 2

• Change ourselves. Shift our paradigm.

Group 3

• Change educational system. Educate Thai way but it is good to be critical thinking.

Prof. Dr. Alma Whiteley

• We can put Thai culture to be predominant.

Group 4

• Change culture and obligation.
• We need communication among accounting professionals. Welcome people to look at accounting.

Prof. Dr. Alma Whiteley

• We must very be careful to apply new culture.

Group 5

• We need to change people’s behavior. We should focus on learning from real life.

Prof. Dr.Chira Hongladarom

• I would like to thank organizers: Khun Sirilak, APEC CHRO, Alma
• We know learning how to learn.
• I always learn from the students. Ask interesting questions and you will be as good as Peter Drucker.