ประวัติย่อ

Name: Mr.Worawut Wimane

Gender: Male
Age: 30 
Home Address: Muang, Khon Kaen
Current Address: Ladkrabang, BKK

RECOMMENDATION

Over 7 years of working experience as Field Service Engineer where his major roles include installation, commissioning, and maintenance of the CT scan and X – ray machines (mostly for medical).

WORK EXPERIENCE

Nov 2019 – Present

Smiths Detection (Thailand) Limited.

Position: Service Engineer
Team size: 30 members
Reports to: Field Service Manager
In charge of: CTX machines

Responsibilities:

• Assess hardware and software malfunctions by means of diagnostic tools and customer input.

• Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables.

• Maintain parts inventory.

• Educate and train to customers on how to utilize the equipment.

• Create reports and finish the documents such as an inspection, maintenance, etc.

• Update and maintain assigned machines per manufacturer specifications. 

Apr 2017 – Oct 2019

Medical Facility Management Company Limited.

Position: Medical Device Management (Radiation and high technology machines)
Team size: 30 members
Reports to: General Manager
In charge of: X-ray, CT Scan, Ultrasound, MRI machines

Responsibilities:

• Basic troubleshooting, installation, maintenance and repair on responsible equipment and machines (CT Scan, X-ray).

• Completing preventative maintenance and field modifications.

• Ordering and managing repair parts cycle times.

• Keeping up to date on administrative responsibilities.

• Maintaining daily communications with customers to ensure resolution and proper follow-up.

• Maintaining tools and test equipment and ensuring they are properly calibrated.

• Utilizing the escalation process to resolve customer service delivery issues.

• Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.

• Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.

Jun 2013 – Mar 2017

CMC Biotech Co., Ltd.

Position: Field Service Engineer
Team size: 80 members
Reports to: Field Service Manager
In charge of: X-ray, CT Scan, Ultrasound, MRI machines

Responsibilities:

• Assess hardware and software malfunctions by means of diagnostic tools and customer input.

• Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables.

• Drive to customer locations to provide the technical support.

• Educate and train to customers on how to utilize the equipment.

• Create reports and finish the documents such as an inspection, maintenance, etc.

• Maintain parts inventory.
• Update and maintain assigned machines per manufacturer specifications.

BASIC SKILL

Languages: Thai (Native), Intermediate command in English
Computer: Microsoft Office, Microsoft Excel, Internet, E-mail

** I'm looking for challenging opportunities where skills and knowledge can be utilized and enhanced.