Tip for KM
Sucessor from APO Meeting in Yogyakarta Dec 2005 (4)
Mr.Praba Nair_Director KDi
Asia:Singapore
Critical Success Factor
for KM in Singapore
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Leadership
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Top management leadership and commitment toward KM
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Organisational Policy
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A formal system that allows for contribution of every
employee’s opinions or suggestions
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Adequate budgeting or funding to support KM
projects
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Reformulation of any rules that obstruct the
implementation of KM
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Documentation of the operating rules, policies and
procedures for KM implementation processes
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Knowledge Sharing and Acquisition
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Gaining knowledge about customers
- Sharing knowledge with members of other work groups
within organisation
- Performance Management
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Reward and recognition for actual performance
improvement
- Teamwork and Empowerment
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- Actively encourage employee participation in decision
process
- A spirit of co-operation and teamwork
- Supporting team-based approaches to
problem-solving
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Encouraging knowledge creating teams such as knowledge
task force, the future group or learning group
- Benchmarking and Training
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- Encouraging employees to benchmark other organisation’s
best practices
- Providing employees with adequate information of KM
related principles through training
JJ