Definitions of Knowledge Management

Art, Framework, A management mind-set

Knowledge management is the art of creating value from an organization's intangible asset (Sveiby 2001).

 Knowledge management is the classification, dissemination, and categorization of information and people throughout an organization (Taft 2000).

Knowledge management is a discipline of identifying, capturing, retrieving, sharing, and evluating an enterprise's information assets (Bair & O'Connor 1998).

KM is a framework, a management mind-set, that includes building on past experiences and crating new vehicles for exchanging knowledge (O'Dell et al 2000).

 

References

Bair, J & O'Connor, E 1998, "The state of the product in knowledge managment", Journal of Knowledge Management, vol.2, no.3, pp. 20-27.

O'Dell, Carla S, Essaides, Nilly, Ostro Nilly (contributor), C. Grayson (preface). If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice. New York, Free Press, 1998.

Sveiby, KE, What is knowledge management, viewed 30 September 2007, http://www.sveiby.com/Portals/0/articles/KnowledgeManagement.html

Taft, D 2000, "Stopping knowledge overflow-knowledge management tools still in developmental phase", Computer Reseller Capital, February, p. 14.