Residents' Council: An independent, self-determining group made up of residents in a long-term care (LTC) home. All residents are entitled to be members. The Residents' Council may have an elected Executive. It meets regularly to receive and discuss residents' concerns, to plan activities, and to have a voice in their home's decisions and routines that affect their daily lives. A friend or family member who is the substitute decision maker for a resident may represent that resident in the Council. If a Residents' Council does not exist in a LTC home, the Administrator must inform all residents once a year of their right to form a Council. The LTC home is required to support a Residents' Council if at least three residents wish to form one
Family Council: An autonomous (self-led and self-determining) group of families and friends of residents that meets on a regular basis with an emphasis on mutual support and advocacy. This group provides a voice in decisions that affect their loved ones and strives to develop a better understanding between families and management/staff of a long-term care home.
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