อี-เมล์ จาก PAHO ทำให้ผมนึกขึ้นได้ว่า เราจะต้องตามทันโลกยุคดิจิตอลให้ได้ โปรดสังเกตนะครับว่าอี-เมล์ นี้มาจากหน่วยงานที่ต้องการสร้าง equity ขึ้นในโลก และเทคโนโลยี ดิจิตอล เป็นทั้งเครื่องมือของ inequity และของ equity มองด้านดี เทคโนโลยี ดิจิตอล จะช่วยส่งเสริม citizen participation และส่งเสริม “ธรรมรัฐ” (Good Governance) ของหน่วยงานรัฐ / หน่วยงานสาธารณะ
Digital Governance in Municipalities Worldwide (2005)
A Longitudinal Assessment of Municipal Websites Throughout the
World
Marc Holzer, Seang-Tae Kim
Division for Public Administration and Development Management
Department of Economic and Social Affairs, United Nations
The E-Governance Institute, National Center for Public
Productivity, Rutgers, the State University of New Jersey, Campus
at Newark
Available online [PDF file 111p.] at:
http://unpan1.un.org/intradoc/groups/public/documents/ASPA/UNPAN022839.pdf
“…….Simply stated,
digital governance includes both digital government (delivery of
public service) and digital democracy (citizen participation in
governance). Specifically, we analyzed security, usability, and
content of websites, the type of online services currently being
offered, and citizen response and participation through websites
established by city governments…..”
“…. This research
examines cities throughout the world based on their population
size, the total number of individuals using the Internet and the
percentage of individuals using the Internet. In the 2003 survey,
data from the International Telecommunication Union (ITU), an
organization affiliated with the United Nations (UN), was used to
determine the 100 municipalities. Of 196 countries for which
telecommunications data was reported, those with a total online
population over 100,000 were identified. As a result, the most
populated cities in 98 countries were selected to be surveyed
….”
Content:
Executive Summary
Chapter 1. Introduction
Chapter 2. Methodology
Chapter 3. Overall Results
Chapter 4. Privacy and Security
Chapter 5. Usability
Chapter 6. Content
Chapter 7. Services
Chapter 8. Citizen Participation
Chapter 9: Best Practices
Chapter 10: Longitudinal Assessment
Chapter 11: Conclusion
Bibliography
Appendices
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